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Andrew Wilson
Called Kevin first thing in the morning and he fit me into his schedule and came out that afternoon. Both a/c units were not working. Quick diagnosis and one unit was back in service. The second unit needed replacement. Kevin provided a fair and reasonable price for a replacement. He and his team installed the new unit and were clean and quick. He even came back the following day to ensure the unit was working properly. Kevin is the first call for anything heating and A/C related.
Brian Olofsson
Kevin and his team were fantastic. They not only replaced one of our units, but also corrected some issues with our 2nd unit and did this in a very timely and professional manner. I highly recommend Austin Air.
Amy Mendel
Tommy was awesome helping us with getting someone out right away when our a/c went out. It took a few times to diagnose and fix the problem, although the response to us was as if we were the only ones without a/c during the summer, lol. They also worked with us on calling our warranty company to get reimbursed! Thanks again, Austin Air Team! -Mike and Amy Ward
Timothy Wolter
Not sure why there would be a troll on A/C review pages but apparently this Jason Weeks guy has posted the same one star review (verbatim) on three different A/C companies pages. That being said, we have had nothing but a wonderful experience with Austin Air. Fast response, honest prices, and exceptional work. Would recommend to everyone in the low country.
Scott Fulton
Kevin and his crew are top knotch. I had an issue and knew they were very busy. They rearranged their schedule and were able to fit me in. It is hard to find customer service like that these days. Do not hesitate to call them!
Chad Klimaszewski
Kevin is a stand up guy and helped me out on a hot, busy July day when our unit went down. He took the time to fit us into his schedule, and my only regret is that he wasn't my first call. I now know who to call with HVAC issues. Thanks Kevin!
Tracie Thomae
Very professional and extremely knowledgeable. The owner is fully involved and detailed. We have referred Austin Heating and Air to several friends and they couldn’t be happier. Highly recommend.
Daniel Jacobsohn
they quoted me quick, scheduled, came and did a great job. best hired service i have used in a while. polite, did what they stated they would do, great job! id use them again any day
Ryan Petersen
I could not ask for more in a heating and air company. I have been using Austin air for over two years now, and I have been bown away with the customer service and knowledge that this company offers. I have referred to friends and family and they all would say the same thing as I am writing now guaranteed!
Hugh Swingle
This guy came through in a bind in a huge way! Very professional and extremely helpful, hands down the company to call for your HVAC needs!