Air Waves Heating & Air

Wonderful service from this company. My family member is elderly and worried that she would be taken advantage of. They put her at ease and gave her great service that was affordable & honest! We will be using them again!

I have known Mark Baker for a good number of years. He is a wonderful man and works above and beyond what needs to be done!!! I would HIGHLY recommend him and his company to anyone that needed work done!

If I could rate higher than 5 stars I would!!! Keep up the fantastic work Mark, and company!!!

Our air conditioner stopped working about 6:00 pm on Memorial Day. We placed a call to air waves. Within a few minutes the owner called and said he would come soon. He diagnosed the problem and said he would get the part the next day. He offered to bring a window unit. He returned with parts to fix the problem. Soon we back in business. Over the next couple of days he ordered the original part that was under warranty. In about a week one of his technicians came to install the new part. We have been happy customers for a couple decades.

We've done work for Air Waves and we have also used their services. Mark and his team are top-notch. They arrive on time - or they'll call you if something is holding them up. You don't have to guess about anything. Very knowledgeable and honest.

I have used Air Waves for years. I have used both their annual maintenance plan and once, when lightning struck and took out the mother board on the heat pump. They have always called to tell me when they would be there and they were there on time, every time. The technician showed and explained the problem along with the cost to repair and when I gave my approval, they fixed my unit very quickly.

I recommend them to all my friends. I haven't heard any complaints from my friends that also use them.

Mark, thanks for the great job in taking care of my elderly parents air conditioning system! From the time I called I knew we were in good hands. Your customer service and highly skilled technicians are the epitome of excellence!

I have known Mark Baker at Air Waves for many years. I found him to be courteous, prompt and extremely proficient with his technical knowledge of HVAC work. I would highly recommend his company for any air conditioning, heating issues you may have.

When my air conditioner stopped working, Air Waves Heating & Air was by far the most professional of the three companies I contacted. They showed up on time and the technician diagnosed the problem very quickly. The compressor on my A/C unit had gone out and they were able to fix it the same day. It was over 100 degrees in the house and we were suffering from the heat so getting the problem fixed fast was very important to us. The other two companies I called couldn't get the part the same day and Air Waves not only had the part but worked late and got us going so we were able to sleep comfortably. I would highly recommend Air Waves Heating & Air for any problems you are having with your A/C or furnace. They know what they are doing, they care about the customer and they get it done fast!

The service was fast, I called and the answering service had a tech call me back so I thought I may have found a good AC company to use. I was told that the service call was $100 to come out on a Sunday, I thought that was reasonable as well. However, when the tech checked the unit he found a bad thermostat and quoted me $301 just to change the existing thermostat with a non-programmable thermostat that you can get from Lowe's for about $30 dollars or less. I believe in paying but this is outrageous. I will pay them for service rendered but will never use them again.

It is true that a good sleep will keep your life happy and focused. We had been in a nightmare with our air conditioning unit issue for three weeks. Once the problem started, we called the company that was on top of Google search. The agent came and charged $100 per hour and additional $20 for every 15 minutes. We paid around $180. We live in a very large home and keep the house clean and beautiful. He said the units are no good to serve this size of the home and need to replace everything. It would cost us $20,000. We could not believe what we heard. It is a year and half old house.
We decided to take a second opinion and called Air Waves Heating and Air. I spoke to the agent and briefly explained my situation. He setup an appointment the same day. Mr. Jim Rimer, the technician came in at 5:30 pm and worked around the system until 7:00 to identify the issue. He finally pin pointed the issue and had to come back the next day to fix it as he had to get the part. Luckily we had that in warranty.
We just had to pay the labor and within 24 hours me contacting Air Waves Heating and Air, my AC unit is working fine.
Just to add that not only Mr. Rimer the technician was professional, but also, understood our needs and seemed like he bent backward to help us resolve the issue.
I would recommend Air Waves Heating and Air to anyone that needs professional hear and air unit repairs with a price that is affordable and reasonable.

Home owner: Vamshi Rudrapati
Technician: Mr. Jim Rimer