Air Waves has provided maintenance on our unit for many years. When it was finally time to replace our old air unit, we received excellent customer service from Mark and Steve. Mark talked with us about our options and made sure we were aware of everything needed to make the best decision on our new unit. Our technician Steve spent long hours working very hard to make sure everything was setup correctly. Highly recommend Air Waves!
With all of the Covid-19 and junk in the air I was looking for clean air. I called Air Waves and they had a solution for me and they were able to make it happen right away. I was given a quote and that is the amount I paid to the penny. They are super nice and very professional. I had two family members who wanted to same clean air that I have so again I called Air Waves and they made it happen again. My family is very pleased with this company and the folks who work there. Thanks Guys.
Mark and his staff are great! I have been using them 20 years ( I think ) and they have always been on time and provided great service and I have always been pleased. I just had to have a new system put in the house and while we were making plans to move forward with it we decided that we would replace ALL the 40 year old duct work so needless to say this was quite a job. Steve came in (takes his shoes off every time) and we talked about locating some vents to other areas to make the best use of the new system and he was very knowledgeable about placement and took great pains to not damage the new flooring that had just been installed. long story short I own a small business and I am a firm believer in you get what you pay for and I feel I have been provided with a great product. thank you Mark and Steve.
After Hurricane Mathew came through last month, leaving us without electricity and running water for 5 days, we decided to purchase a whole-house generator. Air Waves was recommended by a friend who was very happy with the company's installation and service on her own whole-house generator. After obtaining a few quotes from area vendors I decided to go with Air Waves. Their price was comparable to the other vendors but the unit they quoted, a Kohler model, had higher ratings on Consumer Reports than what the other vendors offered. We could not be happier with Air Waves. The entire staff at Air Waves is friendly, courteous and prompt. Our generator was ordered, shipped and ready to install in less than a week. The owner, Mark Baker, personally supervised all aspects of the installation, including where to best place the unit and dealing with some electrical issues unique to our house. It took just two days to get the generator installed and running. We are very happy with every aspect of our experience with Air waves and feel confident in their 24/7 service should we ever need it. Highly recommended!
I've Known Mark Baker (The owner of Air Waves) for over 10 years. I trust him completely. His employees are good people, honest and very professional. I have recommended Air Waves to all my friends and family. This is a company you can trust.
I have known Mark Baker for about 25 years. Air Waves Heating & Air is owned and operated by skilled, and dependable individuals. Their knowledge, honesty and professionalism is far more than any other company out there. I would not want anything less in our home and I would not hesitate to call his company when needed or recommend them to any one else.
I have known Mark Baker for many years and I can say that there are very few as trustworthy as him, he is a true professional. At Air Waves everyone is treated fairly and with respect, customers and employees alike. I now live in Northern California but when I needed help with my heating he was my first call and he directed me to someone i could trust!
Eric repaired a Rinnai tankless water heater after a couple of glitches in delivery of uninterrupted hot water. He did a thorough service and Mark was able to get Rinnai to send a blower motor assembly free of charge! Eric and Mark were terrific to work with and we are extremely satisfied. I highly recommend Air Waves Heating and Air!
I was EXTREMELY PLEASED ....the technician Mark Minor is a treasure...he was professional, and very thorough. I could understand his assessment and I was very impressed with his knowledge. He gave me clear information and what I felt was very reasonable rates for parts and labor with the option to wait or get it done now. No pressure or gouging. I like that he also did not make me wait all day in this heat before coming to check my problem. He was very Honest and I really felt like my AC issue was his priority. Can't say enough...definitely using them again and recommending to friends and family.
Had Eric out the other day to check out my a/c unit that wasn’t working. He checked out the unit explained the problem and what it would cost to get it working again. He was very knowledgeable and answered all my questions. He sign me up for a service agreement and I got my a/c unit working again before the hot weather gets here. Eric was very polite and professional. I would highly recommend Eric and Air Waves to anyone needing a great Heating and A/C company. Thanks again!
Amanda Harding
Air Waves has provided maintenance on our unit for many years. When it was finally time to replace our old air unit, we received excellent customer service from Mark and Steve. Mark talked with us about our options and made sure we were aware of everything needed to make the best decision on our new unit. Our technician Steve spent long hours working very hard to make sure everything was setup correctly. Highly recommend Air Waves!
Charles John Chartier
With all of the Covid-19 and junk in the air I was looking for clean air. I called Air Waves and they had a solution for me and they were able to make it happen right away. I was given a quote and that is the amount I paid to the penny. They are super nice and very professional. I had two family members who wanted to same clean air that I have so again I called Air Waves and they made it happen again. My family is very pleased with this company and the folks who work there. Thanks Guys.
Grant Lorick
Mark and his staff are great! I have been using them 20 years ( I think ) and they have always been on time and provided great service and I have always been pleased. I just had to have a new system put in the house and while we were making plans to move forward with it we decided that we would replace ALL the 40 year old duct work so needless to say this was quite a job. Steve came in (takes his shoes off every time) and we talked about locating some vents to other areas to make the best use of the new system and he was very knowledgeable about placement and took great pains to not damage the new flooring that had just been installed. long story short I own a small business and I am a firm believer in you get what you pay for and I feel I have been provided with a great product. thank you Mark and Steve.
Virginia Saunders
After Hurricane Mathew came through last month, leaving us without electricity and running water for 5 days, we decided to purchase a whole-house generator. Air Waves was recommended by a friend who was very happy with the company's installation and service on her own whole-house generator. After obtaining a few quotes from area vendors I decided to go with Air Waves. Their price was comparable to the other vendors but the unit they quoted, a Kohler model, had higher ratings on Consumer Reports than what the other vendors offered. We could not be happier with Air Waves. The entire staff at Air Waves is friendly, courteous and prompt. Our generator was ordered, shipped and ready to install in less than a week. The owner, Mark Baker, personally supervised all aspects of the installation, including where to best place the unit and dealing with some electrical issues unique to our house. It took just two days to get the generator installed and running. We are very happy with every aspect of our experience with Air waves and feel confident in their 24/7 service should we ever need it. Highly recommended!
Mark Hook
I've Known Mark Baker (The owner of Air Waves) for over 10 years. I trust him completely. His employees are good people, honest and very professional. I have recommended Air Waves to all my friends and family. This is a company you can trust.
Joe Matthews
I have known Mark Baker for about 25 years. Air Waves Heating & Air is owned and operated by skilled, and dependable individuals. Their knowledge, honesty and professionalism is far more than any other company out there. I would not want anything less in our home and I would not hesitate to call his company when needed or recommend them to any one else.
Dan Siler
I have known Mark Baker for many years and I can say that there are very few as trustworthy as him, he is a true professional. At Air Waves everyone is treated fairly and with respect, customers and employees alike. I now live in Northern California but when I needed help with my heating he was my first call and he directed me to someone i could trust!
Bill Lindsey
Eric repaired a Rinnai tankless water heater after a couple of glitches in delivery of uninterrupted hot water. He did a thorough service and Mark was able to get Rinnai to send a blower motor assembly free of charge! Eric and Mark were terrific to work with and we are extremely satisfied. I highly recommend Air Waves Heating and Air!
Lisa
I was EXTREMELY PLEASED ....the technician Mark Minor is a treasure...he was professional, and very thorough. I could understand his assessment and I was very impressed with his knowledge. He gave me clear information and what I felt was very reasonable rates for parts and labor with the option to wait or get it done now. No pressure or gouging. I like that he also did not make me wait all day in this heat before coming to check my problem. He was very Honest and I really felt like my AC issue was his priority. Can't say enough...definitely using them again and recommending to friends and family.
Katherine Watson
Had Eric out the other day to check out my a/c unit that wasn’t working. He checked out the unit explained the problem and what it would cost to get it working again. He was very knowledgeable and answered all my questions. He sign me up for a service agreement and I got my a/c unit working again before the hot weather gets here. Eric was very polite and professional. I would highly recommend Eric and Air Waves to anyone needing a great Heating and A/C company. Thanks again!