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    Advance Plumbing Heating & Air Reviews - 22

    3.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Roy Henslee

    If this company runs like the employee drive I wouldn't do business with them. I was getting on I26 at the 526 off ramp pulling a trailer and was cut off by an Advanced employee very unprofessional and unsafe. This is the truck as we were stopped in traffic.... again unprofessional and unsafe

    BJJ “Cavett” Cantabria

    Wow!! Finally an A/C business that cares about people. During Covid my family took a huge hit financially so I was in need of an honest business. A previous company that is highly recommended on FB came out prior and said I needed to replace my 2013 Trane unit. I waited an entire month for them and I finally was told by a friend to call Advance. Do you know Advance came out and with the hr I had cold air!!! The unit is good and he gave me a guarantee! So happy and grateful I found a reliable company that will save us money throughout our lives!! Thanks guys!

    Jill Golod

    I used Advance to service my HVAC unit a couple of times. When my AC went out a month after they had serviced the unit they put me on the schedule for the next day. I called the next day around 2:30 (Friday) and was told I was the next person on the list. At 4:45 I called to find out how late the technician was working but had to leave a message as I got their voicemail. I never got a return phone call nor did the technician ever reach out that day. I found an email address for the service manager on their website and sent a message but never got a return email. By this time my house was over 90°. On Saturday I dialed for dollars and found another company who was at my house by 9:30 and fixed the problem in 45 minutes. Come Tuesday I got a call from Advance wanting to know if I would be available between 12:00 and 5:00.... A little late to the party don't you think?

    Malachy Friedman

    Advanced plumbing saved me over 4K! Little did I know, my parents have been using them for over 20 years. If I had called them the first time, I would have saved so much more. Honest as they come. Would not recommend anywhere else.

    Carol W

    Introduced to these folks thru our contractor who used them to install a new outdoor shower. The shower worked great for about 6 weeks and then suddenly stopped working at all. So why the 5 star review for them? Because they came promptly to investigate and did not give up until they got everything running smoothly again. Also, each of the Advance employees I dealt with were courteous, reassuring, and professional. I appreciate that they they made things right without any hassle. Rare these days! Give them a call.

    Norm Delson

    LOVE Advanced Plumbing Heating and Air and have been using them for multiple commercial properties and my residence for at least a decade or more. They are ridiculously honest, hardworking, and are affordable. We compared their pricing to replace our home air conditioner and they offered the best unit at the best price. I strongly recommend them to everyone.

    Thank-you,
    Norm Delson
    Electric Red &
    Delson Computer
    Charleston SC

    David Oyster

    I don't know who these nasty reviewers are but we have been using Advance Plumbing Heating and Air for at least a decade. We have nothing but polite and respectful conversations from Chris and responsible treatment by all of their technicians. We live in Mt Pleasant.

    I think the reviewers are obviously dealing with another company.

    Zach Ferguson

    The technician was very friendly, but the office does not return phone calls. I called in 4 times to double check when the technician would come to fix my AC and not a single phone call was returned. An entire day has been wasted waiting on this company. If you are in a hurry to have your Air Conditioning fix I would not recommend using this company.

    Lee Monk

    Hi Chris!
    As always, Advance comes through for me like a Champion!! And I really liked Danny! He let me (and my dogs) hang out with him and admire the tools and equipment he used to check and get our a/c system running like new again! And I am extra proud that my a/c filters were nice and clean when he checked them-Yesss! You guys are just awesome. If there is anyone else I need to send this to, or if you can forward it, please do. I love how you have been with he company for so long. It feels good to know someone who has helped me, (You!), for so long is still with Advance. And please pass along my great compliments for Danny. Who knew how much fun and educational it could be working with your HVAC technician? Great job Chris and Danny! Thank you! Lee Monk

    Jason Smith

    I've used Advance on 2 new construction projects. Their price was fair and the quality of work was impeccable. They were reliable and completely professional.

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