Reviews (100)
All of the above. Triple excellent customer service. Highly recommended. No doubt. Thank you so very much, Kirt and Shawn. Greatly appreciated,
Always great service! You can trust Tahoma Heating to do a good job. They make the extra effort to accommodate your needs.
I am very pleased with the work performed by Tahoma Heating and Cooling. We had a split system installed in my wife's studio and it came out great! Shawn and the team were on time, professional, communicative, and did a great job. Quality work for a fair price.
Amazing service. Shawn and his team were up front and honest with what is best for my homes needs. They were fair priced, have a great warranty, and set up a schedule for service needs for my new system. After the installation, a full walk through and proper use instructions were given and clear to follow. I would recommend them to anyone of my friends or family.
Kirk is very knowledgeable and intuitive. I have scheduled annual maintenance with the owner and he sends the same rep out who knows our unit as they installed it. Kirk helps us understand our unit and how to operate it, and it keeping it running 100%. They installed this unit 6 years ago and it came with 3 years free maintenance and if you think about it, $250 to keep our filters clean, lines free and clear, electrical components proper, lines, duct units, etc, they do a lot for our units and they are on point whether heating or cooling (you know this last year was super cold and this year is already hitting really high temps). Couldn't be happier with any other company. Keep up the good work guys!
They installed a heat pump, replacing my gas furnace and using the existing ducting. Great value over larger companies, and extremely capable and reliable. Couldn't recommend more highly.
The technician was courteous and professional. Very quick response to the service call.
Great visit from Tahoma Heating. We have used them for the past few years after using several other HVAC contractors, and I gotta say, these dudes are the best. They are always on time, always take time to walk us through repairs and recommendations, and - probably most importantly - they do not always try to upsell for bigger and more expensive repairs. Other HVAC vendors have always said we needed to make really big repairs to our system, and Tahoma has been able to keep things running smoothly without replacing everything. I highly recommend using them!
Has taken care of us a couple of times. When our old furnace died, they showed up to give us the quote with space heaters to help out. Used them for service after the fact and they have always been upfront and honest. I would use them again in a heartbeat!
Amazing service!! Actually knew what they were doing!! Such a recent nightmare with another company! They responded and they were just amazing!!! Thank you
I picked this company because of the number of reviews and it's a 5.0. Sure enough numbers don't lie. This team rocks! From the moment I talked to Shawn the first time and got a quote, to Shannon, and to the install team - Kirt, Luis, Austin, and Bill. They're all impressive professionals, fast, highly skilled, and know their craft very well. Unbeatable value. The experience made my first heat pump install stress-free. Overall, I'm very happy with the results and will continue to use their services. Highly recommended.
Every single person we dealt with, from initial consult to our first service and everything in between , were polite and professional. They explained everything clearly and didn’t mind being asked a bunch of questions. Installation crew of our new furnace and A/C system was on time and quick to finish the job. Great company all round!
I cannot say enough good things about Tahoma Heating & Cooling. I have provided comments before, but it's time to repeat what a tremendous service they provide. When we had our heat pump installed (an upgrade from a 20+ year old dual zone system), I also signed up for a twice yearly maintenance check after the first (free) six month maintenance check was done. Since then the maintenance has been timely, thorough and professional. The one problem we had (with an inside air handler) was quickly and completely resolved.. This company stands behind it's work without any questions. I recommend Tahoma Heating and Cooling without reservation to anyone who wants to upgrade their HVAC system or convert their heating/air conditioning to an efficient heat pump. ================== April 2023 --- It is now more than 2 years since I first had Tahoma Heating & Cooling replace our older heat pumps and air handlers. Since then they have performed maintenance twice a year to keep everything running in perfect shape. They are always on time for appointments, thorough in inspecting our system, and professional in completing all work required. In fact, they go above and beyond simple maintenance by anticipating possible problems and fixing potential failures before they occur. One could cynically say that this is to generate billable work, however that is not the case as they have covered everything under their outstanding warranty. I continue to stand by my original statement that I recommend them without reservation.
It’s been 4 months since we had our heat pump installed and we couldn’t be happier. We haven’t had any issues with the heating and we’re so excited to have the cooling available this summer. Their team was very professional, respectful and complete gentlemen. They even helped me with my groceries up my high height of stairs. After the whole process of removing the old heater and replacing it with a heat pump, they thoroughly cleaned up any mess they made and disposed of the previous heating system. We haven’t had to call or ask for any services on it since it was installed but they have always been prompt to answer any needs. I highly recommend.
Tahoma Heating and Cooling was easy to work with, they tore out the old heat pump and furnace and installed a complete new heat Pump and furnace system, they completed it in one day as they had said they would.
Furnace went out, from previous repair. Shawn came out promptly later in the day and was able to diagnose and get it running again.
I would recommend Tahoma heating and Cooling to anyone needing anything to do with heating and cooling. We had a new furnace, heat pump and all the duct work replaced put in and couldn't be happier. Shawn (one of the owners) lead us through, step by step on how the two systems worked together The crew that was involved was David (the electrician), Kirt (Systems and computer) Austin, Cory and Luis. They all did a fabulous job! Also, Shannon was very helpful, anytime we needed to set-up an appointment or ask a question, I could call him at the front desk. Thanks guys and we will be recommending you to whoever needs any help with any heating and cooling needs. Chris and Tina M.
I can see why this company has 5 stars. I’m a landlord who has struggled in the past month to repair my heating system for one of my properties. I often feel like I’m taken advantage by companies because I’m a woman, so after 3 companies telling me different issues, I came across Tahoma heating. The only company who has 5 stars and great reviews. First, I appreciate the prompt communication, secondly the quickness to get to the home, and lastly, the transparency throughout the whole service. They had to repair a previous company’s mistake, and they successfully restored heating in the home. After a month of headache and going back and forth with companies, I’m relieved of stress.
So thankful for Tahoma Heating and Cooling - we had an ongoing heating issue at our property that Shannon at THC helped ensure we were aware of as the communications were getting lost between our tenants and property management company. He then arranged for service the following day and the heat is now working. Props to Kirt as well for the repair work! Will use them again for future HVAC work.
My neighbors recommended Tahoma after I had been unhappy with other companies. Tahoma is far superior in their work and their explanation of technical detail.