Reviews (29)
Cory was very knowledgable, approachable, and friendly. He explained his recommendations clearly, why he made them, and was amazing in his efficiency and professionalism. Highly recommended and would request him to service out trane system again anytime!
In 2016, I planned to install heat pumps to five of my homes via Home Depot. After a nightmare of botched installations and damage to three of the five homes, I could take no more and went on over to BRENNAN (The very best). Rick, the owner of Advanced Mechanical, was rude, refused to help me with rebates, and refused to help with a failed system.
Run Run RUN away from this company! I am aghast at how this company has survived all these years by treating the customers the way they do. If there is an issue with the install or with an inspection, it is always the customer's fault - they accept no responsibility for any of their actions. Just read the reviews on all review sites to see their response to a customer that is not happy - you can tell that they accept no responsibility. I am even more surprised that somehow they have an A+ rating with the BBB with all the complaints they have had in their years. We filed a complaint with the BBB and while we thought there would be some kind of arbitration or something that would encourage them to accept their responsibilities, there was nothing. We decided in the end, we would allow the complaint to stand on the BBB site as an example of how people are treated. If you read our complaint dated 8/9/17 all the way through, you will see where the NEW owner contradicts himself many times and tries to transfer the blame for wrongdoing to us. Take the time and do your own research - this company does not care about anything but getting your money - they do not care about doing the right thing or taking care of a customer. We found the Washington Labor and Industry site where you can see the outcome of all inspections. I did a search for Advanced Filter from 3/1/17 to 5/1/17, and a search for another Lennox dealer, Brennan Heating, for the same dates. Advanced Filter had 26 permits, and 6 were initially denied and required corrections (including ours). Brennan Heating had more than 10 pages of permits, and after 20 permits I only found 1 permit denied for something besides "premises locked, no access". This sample shows that appx ⅕ of all their installs fail inspections on the first time through. This also means to the consumer that you will have to stay home from work on more days than initially discussed. Overall, I would NOT recommend this company! I would recom
Had advanced Filter out for a cleaning of my furnace today. And i am super happy with the service and customer service was well above. He was very informative and helpful. Very professional. Even when calling the ladies in the office was soo nice and helpful as well ..A plus
I had very pleasant experience with Advanced Filter & Mechanical Inc. They were able to accommodate my needs and schedule the install of my furnace at the exact time I needed it. From the sales rep to the electricians and installer, all were very professional. They were not pushy and they educated me on the product and how the install process would go. They cleaned up any mess they made and did a very good job on the entire project. I've had the new furnace for about 3 months and my family and I are very happy and satisfied.
This is the company you should call FIRST when you need a new furnace! Ours decided to start leaking on us right before Christmas when temperatures were in the 30s. With the cost of repairs we knew it was time to replace the 18 year old beast. We started with another company that quoted us ridiculously high prices for units we didn't want. I have two toddlers at home and after two days of haggling and no heat I called Advanced Filter. I spoke with one of the service advisors, Jesse, and within like 15 minutes on the phone he was giving me numerous estimates in my price range on units that were comprable to what I had seen with the other company. Within 2 hours he was at my house finalizing the estimate, helping me secure financing, and by lunchtime the next day there was a very nice installer, Juan, at our house putting it in. The job wasn't quite finished so he had to come back the following day. It just happened to be Christmas Eve and we already had plans to be out of the house mid morning. Juan and Jesse came back the next morning bright and early enough to finish in time for us to keep our holiday plans and be out of the house in time. They were super nice, professional, and didn't mind my 3 year old staring at them from the window while they worked from their truck in the driveway. So save yourself some trouble and call them first :)
Fantastic! We had multiple installs completed which included quite a bit of work – electrical, gas, and general (generator, AC, fireplace insert) – all went smoothly. The entire team from estimate through completion, was professional, personable, trusting, and caring. We will be using them again for future projects and maintenance. Thank you for a wonderful experience!
Very disappointing company. I have a home generator I scheduled routine maintenance for which was apparently non functioning on the visit. Instead of calling me before proceeding, the tech performed the scheduled maintenance on the unit and then called saying I would need a separate specialist to evaluate the unit. I was unhappy at this point and even more so that the second tech could not accurately diagnose the problem after two hours. He advised a Sarah would contact me the following week for quotes on parts. That was 6 weeks ago and no follow up. I spoke with Sarah to dispute full payment on maintenance stating " you wouldn't change the oil on a car and then tell the owner your engine doesn't work". I own a small business and I have not been happy with the poor communication and lack of willingness on their management side. I will not do business with this company again. Such a poor experience. I actually diagnosed one of the problems myself after 20 minutes and temporarily fixed my own unit, and it was NOT a part listed by their tech for recommended replacement. I cannot recommend Advanced Mechanical & Inc. and I hope the owner learns value in this and training for your staff.
They're terrible! They sold me a $11K heat pump system that was the wrong size for my house and fought me for two years trying to rectify the situation (which never happened). Go with anyone else!
We were extremely pleased with the entire sales and installation process. Jesse's (sales) professionalism and willingness to answer questions (before we'd even committed to the project) were exemplary. The installation crew (led by Juan, and including James and Kai) were actually a pleasure to have working around the house. They were friendly, explained options as they arose, and when they realized after removing the old furnace that some unplanned vent work would be necessary for the AC unit to work properly, spent numerous hours getting the job done correctly, without regard to the extra labor involved (for which I was not charged!). The install crew clearly got along well with each other as demonstrated by their easy manner even after putting in a longer day than expected. And at the end of the project, Juan cheerfully walked us through everything before cleaning up and leaving. It is without reservation that I would recommend Advanced Filter and Mechanical to my neighbors looking for an HVAC contractor.
I wanted to wait a bit before posting a review but now that some time has passed I feel that I can fully recommend Advanced Filter. First off this was not the first company I called. I had two other popular companies come out as well. The other two had a good pitch and cheap price but when I asked follow up questions to one companys rep I got a rather curt response. The other companys rep came out and I felt like I was trying to sell him as he seemed annoyed to have to be here. I took their info but didnt really get excited about anything and continued searching. I called Advanced Filter and set up an appointment. Jesse came out and did a great job actually crawling around my house and looking at the existing equipment then talking everything through with me. Having had other companies out I felt he was much more thorough. He then went out and crunched numbers in a manual J heat load calculation before coming back with different options that would work for me. After looking at the options I decided on the XP25 which was efficient but pricey. What was good was that I wasnt pushed in any direction and simply chose it after looking at all the options he left before taking off. I've had other contractors at my place before who had no regard for my place. They left the door open all the time, removed things that were not part of their job and one even washed his tools off in my new sink which I cleaned up. We constantly had to have the supervisor out to have jobs re done and had to go through some ridiculous lengths to get things done to a reasonable standard. Advanced Filters team was the complete opposite and was a model of what I'd like installers to be. The team came out and were very careful to respect my place closing the door even when going out for just a second to get something. They didn't make noise they didn't have to, they were very professional with no cursing or yelling. The job was done very quickly and they cleaned up after themselves. not just a curs
I've never had a company go, in my mind, from 5stars down to 1star. I worked directly with owner Dave Ross. Very nice guy and very responsive - even stopped by a day or two after our initial meet to check on whether or not I had any questions. He was very knowledgable and answered many questions for me. I purchased the top of the line heat pump and air handler - also needed full ducting installed as our house was previously electric baseboard heaters. It's been a slow down hill since the crew showed up: - The crew lead that day had a completely different plan than Dave Ross and I had come up with. It's a good thing I was there because had I not been we would have had an air handler right in the center of a living space! Do not expect good communication between departments - Big problem. - The crew lead that day repeatedly told me that Dave Ross' and my plan simply could not be done. Was not possible... Slowly that turned from "not possible" to "Gee, that's an awful lot of work to do it like that"... It took Mr Ross (owner) telling the crew lead that YES it CAN be done and it WILL be done. This was a scary situation when you are talking a $20,000 project. - Do not expect sawdust to be swept or cleaned up after install. - Dave Ross told me that it was no issue what-so-ever that our basement was currently being used as storage for all of our stuff (we were remodeling upstairs). The crew lead, however, had a different stance on this and made it very clear he was not happy with it. - My son's book shelf was damaged as someone decided to use it as a ladder. They had clearly stood on one of the shelf boards (made of particle board) and it broke and collapsed. No one told us the shelf was damaged. Do not expect the crew to be upfront with damaged items. - My project allowed for 2 rebates. One from Lennox and one from PenLight. I was told to handle the Lennox rebate (went flawlessly and already received rebate check) while Advanced Filter was to handle the PenLight r
Excellent service. Showed up on time. Obviously experienced. Did a neat installation. Everything functioned as promised. I will definitely use them for servicing.
We had our new furnace and heat pump installed almost 3 weeks ago and can say our experience with Advanced Filter & Mechanical was all that we could have asked for. First, we had 4 different companies come out and give us bids and everyone was competitive with pricing. Advanced Filter & Mechanical was easy to deal with, had the best pricing and even beat Costco's Brennan Heating. We can say that Jesse Kelpszas was our point of contact and he was the most responsive and informative of all the company representatives we met with. So the initial process was very effortless and the installation process was as well. The installers did a great job explaining details throughout their installation and a recent state inspection was made and everything passed with flying colors. We are so happy to have chosen this company (especially with the recent excessive heat wave) and have already referred them to friends.
I was charged $107 and all the guy did was blow the dust off of the filters. The system was installed six months ago and they said the service would be free!l Watch out for this rip off!
On April 21, 2015, I have installed my new air conditional in my home by Advanced Filter and Mechanical Inc. Jesse Kelpszas, Comfort Advisor explaining all the details of the installation. Tech Crew did an excellent job installing the air condition.
I found Advanced Filter and Mechanical, Inc. to be very easy to work with. The team that came to my home for the installation were on time, friendly, and informative. I also appreciate how they cleaned up after themselves.
Overall a great experience with this company, as I had a new heat pump and furnace installed. The Comfort Advisor, Jesse, came to my house and did a complete manual load calculation, which is critical to making sure you get the properly sized heat pump or AC unit. Advanced Filter was the only company I contacted that performed this in a thorough manner, so I was confident I would get the right equipment and also have it installed properly. Jesse was very knowledgeable and professional, and happy to answer the many questions that I had. The gentlemen that installed my equipment had many years of experience under their belts, and did a great job. They made sure I was satisfied where the heat pump would be situated before they started, and then explained how everything worked after the installation was complete. Jesse even stopped by during the installation process to make sure everything was going smoothly, and if I had any questions or concerns. Two weeks after the installation and the heat pump and furnace are working great, and I couldn't be happier.
The staff at Advanced Filter & Mechanical, Inc. were very polite and easy to work with. When it came to the installation process, they were very knowledgeable and answered all of my questions.
I'm pretty leery about technicians so I asked A LOT of questions. He was happy to answer and put up with my watching. The TVX valve in the heatpump had quit working. He was here for 1 1/2 hours testing which cost just over 100.00. After verifying it didn't work, it took a week to order (this was during Christmas Eve and Day). It took 3 1/2 hours to install (due to disconnection and reconnecting copper coils), which was less than he had quoted previously. He did several tests to confirm it worked properly before leaving. I felt very comfortable using them and will be calling them for any furnace/heatpump service I need in the future.