Reviews (42)
I found this company on Yelp. ( Sorry Google). Nick responded to my inquiry and answered my questions fast and efficiently. He scheduled a technician for the next day which was wonderful. My HVAC was inspected and recommendations were offered. And no they didn't recommend that I replace the unit (like another company did). There is so much more to the story to justify the 5/5 rating. Just know, if you decide to use White Glove Plumbing, you are deciding to use a company who understands the importance of providing an outstanding customer experience. I highly recommend this company for ALL of your heating and plumbing needs. :-)
Life saver when I had a plumbing emergency on Christmas Eve! Thank you for quickly taking care of the problem and providing information to my insurance agency.
Joe came was very professional, and courteous he did a awesome job. He explained what the problem was and what he was going to do to fix it. I would say that he is an asset to the company. Dee
I called White Glove to help with a non-urgent plumbing problem under the sink and they said they could be there between 10am-12pm the very next morning. Ethan called me that morning to give me 25 min notice before he arrived. He arrived at 10:05am, kindly explained how he was going to fix the problem (I was curious) and was done by 10:30am. I couldn’t have asked for better service! Highly recommend!!!
Great customer service and reasonable prices. I highly recommend this business. The technicians have always been professional and knowledgeable.
I would recommend this company to anyone everytime they need a plumbing issue. I had an emergency over the weekend and they didn't hesitate to come out and help. Very polite friendly knowledgeable upfront on pricing so I knew how much I was going to pay. I've had to used them twice and I will consistently use them for my plumbing needs whenever I need them. Great job white glove plumbing. We are forever grateful for you.
Nick was great!! Truly a 5 star service! Very professional and finished the job in a timely manner. Thank you Nick!
My mothers basement flooded and an entire wall of copper pipes needed to be updated. Rob performed an extremely thorough examination of the problem. He proved to be extremely knowledgeable and outshone the other plumbers that came to provide an estimate. I was provided a price point that matched only a patchwork with other plumbers. Ethan and Justin came on the workday, along with a gentleman whose name I cannot remember. All the young men were extremely courteous and knowledgeable and fixed our wall of Swiss-cheese pipes. Highly recommend this company.
What a great company. In particular Nick in charge of the HVAC department is a true professional and goes above and beyond the call of duty to make sure that his customers are well taken care of.
A waste of money. After they worked on the water heater for a leaking valve, the water heater never came back on. They were too happy to quote me for a new one. Hmmmm! All I know is that before white gloves plumbing came out my water heater was working as it was inspected a few days prior and after they changed the valve it never came back on. You do the math. Either way I’m not satisfied with my experience with this company.
Excellent service. They replaced our old A/C with a heat pump, they installed an EV charging outlet, troubleshot some electrical issues and installed a gas range. Everything was done professionally and we have had great communication with their rep throughout. For the heat pump they added water leak detection systems and did good QC. They also replaced a Nest that was not cooperating with us, with a Honeywell thermostat. Thanks for all your efforts.
We needed an HVAC detective to uncover our "no air flow" problem. Enter Nick and Lyle, who found novel ways to test and view our duct work despite it being mostly sealed in our finished basement. Professionalism started with our first phone call and setting up an appointment window, to Nick calling back to narrow his arrival to a specific time that same day. Arrived in uniforms, offered to wear a mask and shoe covers, our discretion. The detective work was laborious, and they talked through multiple ideas as they narrowed down the ultimate problem. They spent time explaining our issue, educating us on our next steps (this built trust), and even communicated their findings on our behalf to a contractor who would help with a larger renovation. Professional, educated, focused, team oriented, customer centered.
Excellent customer service. Lyle went above and beyond to diagnose and repair my heat pump. He was polite, professional, prompt and thorough. Lyle went the extra mile to make sure that when he left my system was functioning better than ever, and hit the estimate without going over despite some unexpected issues. Highly recommend!
Absolutely wonderful. Our HVAC stopped heating and it was very chilly. We called and they had someone out to our home an hour later. They were very thorough and explained the process to us as they went along. Worth it for the experience and expertise.
Great experience, 2nd time use..I encourage anyone to call this company...
Our plumber was very friendly, professional, and honest. They did a fantastic job on our plumbing.
GREAT WORK AND SERVICE!! 10/10! Came home from vacation to a clogged kitchen sink- was able to get a technician out in less than 24 hours - very polite, respectful and responsive! The issue turned out to be bigger (due to our 96 year old house ) and their team devised a plan that worked for our family and we were able to get the issue resolved the right way! Will always call White Glove for any future needs!
Great business, straight forward in pricing, professional, polite and experienced technician, great overall experience. We had never heard of this company, but when we started looking into quotes to replace a water heater urgently, White Glove was one of the first companies to reply with a great, fixed price offer. Communication, work and price were great, we will do business again with them in the future.
We’ve had white glove do work on our house a few times and they’ve always provided excellent service. If Justin happens to be the one to come, you’re in luck. He’s always so kind and makes sure to get you back in business no matter the problem. 100% recommend white glove for a/c heat or plumbing!
Very professional and technician explains everything every time I deal with the company. However on the previous visit before the final visit, my problem was diagnosed incorrectly even though I explained the shower was providing cold water. They replaced a cartridge which did not resolve the problem, which resulted in me having to call them back. It was later determined that it was the shower head that was the problem. End up paying over $300, which included the dispatch fee both times. Just feels like I paid for a part that was not necessary because it didn't address my initial problem. To my surprise management reached out to me via a phone call and discussed my use case and offered to remedy the situation. That is doing the right thing and taking accountability as a respectable company. I will continue to patronize the business for all my HVAC and plumbing needs in the future.