Reviews (29)
Our fan went out in the heat of summer, I contacted another company who came out and tried to up sell us into a bunch of things we didn't need. Then I found out about Oasis through a friend of mine, I called, and Joe came out the same day, and fixed the fan with none of the add on's that the other company was trying to push. Very honest, prompt and trust worthy! I highly recommend them!!
I’ve used oasis for a few events this past year and both have been great experiences and they definitely have eased my worries as they quickly identify what’s going on and fix the problem.
Joe, the owner is on top of it in a timely fashion. Quility work .
I can't recommend Oasis high enough. I've been using them for 25 years and the owner, Joe, is reliable and super-meticulous. He always does it right the first time. It's obvious that he cares and stays up-to-date with the latest equipment and technology. I wish I had a person for everything that I could count on like Joe!
I’ve been apart of Oasis for 2yrs and they are amazing! Great company and they have an amazing Owner very done to earth and personable with exceptional HVAC knowledge! I wouldn’t trust anyone else to fix my A/C and furnace!
I had a low airflow issue in one of my bedrooms. I paid $120 for someone to come and tell me nothing was wrong. It turned out that I had a damper in the duct that the prior owners installed. It took 5 mins to remove and he was too lazy or inept to find and remove it. I called and asked them to at least acknowledge that it wasn’t up to their standard and the rep wouldn’t.
When the owner of the company shows up to your house during COVID-19 Phase 1 without either a face mask or shoe covers, hard to want to continue doing business. I was a service customer of Oasis until this encounter, which also include asking me what I wanted vs. being prepared to offer suggestions. They lost their best tech when Brandon left, and they lost this customer when the owner, Joe, showed up to my house without PPE and a customer-first attitude.
Class act! Superior hardware/materials, for less cost than my other estimates. On time, flawless installation and under budget. 5+ Stars.
I've been a customer of Oasis since 2000. Joe and his associates have performed fall and spring preventative checks each year and replaced both my furnace and air conditioning systems when it was time. His service has been consistently great and in the rare times that an unexpected issue has occurred, he's been extraordinarily quick and efficient with repairs. You can't miss with Oasis. Highly recommend.
Oasis came out to diagnose and repair a display cooler in our shop. The technician replaced the thermostat and charged us over $800. A couple months later, I am still having problems and they want to charge $188 just to show up. No thanks.
They never return my phone call
Joe and his team were excellent. Professional, courteous, and very knowledgeable. They saved me hundreds of dollars and helped me pick the right AC unit for my house (no up-sale). Others tried to sell me the top of the line unit, but Joe and his team took the time to find out what I needed and how long I was going to be in my house. Thanks Joe and the Oasis family!
Very much appreciated the friendly customer service and the prompt response to my middle-of-summer-no-A/C issue! What I liked most was that the technician who visited took the time to show me the problem and walk me through what was causing the issue. He also patiently answered my questions about the inner workings of my air conditioner. I learned a lot, and got my A/C problem fixed fast! Great company and 10/10 I will call them again.
Excellent response and quality of work.
We called Oasis to come and take a look at our AC unit to see if it had a leak. I had to call multiple times to see if a time and date had been picked so that I could take off of work. I finally got a confirmation the day before at 3:30 in the afternoon that someone would come between 9:00-11:00. This time went by and at 11:35 I called to see where the repairman were since I still needed to go into work at some point. I was told oh they're running behind but they're on their way. (Their office never called to let me know that they were running behind a basic common courtesy). I waited again until 12:15 and I called again and said they were over an hour late from the agreed upon window. The woman in the office was like darn.. at this point I told them to forget about it, that the poor customer service and basic lack of respect that we would go with someone else. When people take time off of work to get something taken care of being respectful and considerate should be the base level of customer service you should expect. We’ll never use this company again.
New unit install - cleaned up plumbing & electrical from prior installs. 1 day - no muss no fuss
Outstanding Service all the way around. I discovered Oasis when the AC in my rental house failed. My previous provider couldn't get to me for a week. I called Oasis late in the day and Anita in the office told me Brandon could be there the next afternoon. I got a call in the early afternoon letting me know Brandon was on the way. He quickly diagnosed the problem, had the parts needed on the truck and completed the repair on the spot. I was impressed. Then last Saturday my tenant called to let me know the AC was not working again. I called the office and much to my surprise, got the answering service, and even more to my surprise was told that they would get a repairman out to the house early that afternoon. I got a call to let me know the technician was on the way and yet again was surprised to find Joe, the owner, already working on the troubleshooting and repair. Again, the situation was diagnosed quickly, but the part needed was a proprietary part from Carrier. Joe ordered it on the spot and provided a solution to keep the unit cooling until the part arrived. As I said, great service all around. Anita in the office is a pleasure to work with and both Brandon and Joe are truly professionals. I now have a maintenance contract with Oasis on my primary residence. I'll be a customer for life.
Fantastic! Our AC suddenly stopped working during the first (early) heat wave and Oasis jumped right on it. The system was repaired quickly and very professionally. Best of all, no dire warnings or pressure to buy or do this or the system will fail kind of thing. We had that with another HVAC company and dropped 'em. We're sticking with Oasis!
Professionalism, expertise, and responsiveness are the most important factors in delivering excellent service. Oasis delivered on all three for us. We highly recommend Oasis for your AC and Heating needs
We have been using Oasis for basically as long as we've been in our current home (20+ years). Obviously they're doing something right. Joe & staff have always been friendly, professional and efficient;-) Highly recommend!