Reviews (100)
The installers were very professional and a great reflection on your company. Great and friendly staff. On time and informative with details, explained what they did and showed me how to run the system. Excellent!
The tech was friendly, professional, and knowledgeable. He didn’t try to upsell me a battery or twice-yearly visits.
This was a HVAC annual inspection. The Air Plus technician, Michael Ford, is knowledgeable, informative and professional. The service met my expected level of quality. Mr. Ford earned a substantive reward for representing his company. Thurman Dutton
John Sumlin was my servicer and he was very knowledgeable, professional and thorough. I was extremely pleased with his service.
John was great! He listened to the issue I was having and did a thorough inspection of the HVAC system and gave me good recommendations. Thanks for your help today!
John was very timely and professional. He pointed out some potential problems with my system and why I might want to address them before they caused a more serious problem. We agreed to address all of these issues.
Mark was great! Very professional, on time. Will continue to use a AirPlus for our yearly maintenance.
I have been using this company for 6 years and have always had incredible 5-star service from their employees. Each service person has been knowledgable, respectful of property, polite and efficient. That was certainly true of Mark today. Communication with the company is good and their receptionists very polite. Up until my most recent maintenance, I have always had a visit as scheduled. However, my latest appointment had to be rescheduled twice, with one being on the day of service which was rather inconvenient. I understand emergencies arise but perhaps the company should consider allotting more time between appointments or leave room for emergencies. They should also improve their recorded messaging which doesn't work well.
Everyone at AirPlus has been wonderful to work with and very courteous! Robert Jenkins is very knowledgeable and answered any questions/concerns I had about installation of automatic generator. I’m happy we went with Robert Jenkins at AirPlus! THANK YOU!
Michael Ford, is a 5-star and more very Professional. Julie Conner
David went above and beyond. We have to wait a week or so for a new complete AC/heating system. He went back to his office to bring us two portable AC units. He went out of his way to help.
John Sumlin, who was tasked with performing a maintenance check on my HVAC system, was terrific. He was very thorough and explained everything he was doing as he worked while open to any questions. I would highly recommend John and AirPlus!
Jason-was thoroughly professional--pleasant, efficient and thorough. Left the usual comprehensive report on the generator.
Mark Mugaas came to my home to check my AC units to be sure all was up and running. He complimented me on my ability to change the air filters :-) After looking over the units, he gave me a suggestion of having the units cleaned next year and confirmed the hole near my unit was NOT a snake hole. Best news ever. He was polite, friendly, knowledgable, and conversational.
Great company. Always happy with their service. Very professional and honest! Mark Mugaas was my technician and his customer service was top shelf.
Hunter did a great job figuring out the problem and offered solutions on how to solve it. He was knowledgeable and efficient
Mark M. was extremely quick and efficient with our maintenance inspection! He answered all of our questions that we asked and was very kind throughout our visit.
Roberto did a great job repairing our generator that went off line. He was friendly , courteous and explained everything he was doing.
Mark is a very nice and punctual technician. I’ve had AirPlus for spring/fall maintenance since they replaced my A/C system quite a while ago. So far so good.
Installation of a mini split: this was not an easy job and it required a significant amount of difficult work including drilling through plaster walls and digging up an overgrown azalea bush in order to have room for the outdoor unit. Both Milton and Edwin were calm, professional, and kept the work space incredibly clean l. They also worked fairly quickly given the complexity of the job. Very grateful to have them and very grateful to have this new unit to keep a hot room much cooler!