Reviews (40)
Tried to sit and appointment to get service but the girl answering the phone was adamant that I needed to call the company that did the installation. I had to call somewhere else. The one star is only because I couldn't even schedule an appointment.
The owner is really nice but he will charge 180 for a service fee. Be aware
We had the pleasure of working with Kaden, he came on a Sunday to fix our A/C. He was super nice and informative over the phone and incredible when he got here. I would absolutely love working with this company, especially Kaden again!!
Awesome people to work with. They helped me diagnose my ac problems over the phone. I was able to do the repair myself.
Im not one to write bad reviews but unfortunetly when you get treated poorly enough you realize it can help save others the hassle and hopefully motivate a business to try harder. I have a young family with 3 daughters including a new born all under 4 years old. Having heat in our home is a must. Our heater would continually shut off and not re light so I set an appointment with larsons to come FIX our furnace. I was told when I called that it was 70$ diag but would be waived if I did the repair. The service tech came out and was on the furnace for 10 min, in my home 15 min total. I have it on our sec camera. He wrote me a bill for 160$ and said he cleaned the gas tubes and it works great. I was a little confused with the price given how quick it was and that It didn’t seem to match what was happening given my professional background, BUT the furnace was working so I didn’t complain. We needed heat desperately so that was ok. Well 2 hours later in the evening it shuts down and does the same thing. We had a long cold night with 4 of us in the same bed. I called and they came back out the next day to “FIX” the furnace again. The tech came out did the correct testing, and found that the gas pressure was low & furnace temp was getting extremely high and was over heating from coil blockage Causing the furnace to lock out. He gave me a 250$ additional price on top of what I had already paid, still without complaint I said ok when can you do it, he said he couldn’t help me for a week. Super frustrating! So I called back very respectfully explained the situation with my frustrations about the tech and misunderstandings with the front desk and simply asked for help. I NEVER asked for anything for free as I understand people make mistakes, just wanted things made right and a working furnace. I was told the owner was the only one that could help and couldn’t call me back until after the weekend when he had time to review the situation notes. Here we are 5 days la
George was honest and fast.
Prompt, clean, reasonable pricing, very professional!
They did an excellent job. The fan on our furnace unit stopped working, therefore our AC stopped working. He gave us all of our options and let us choose what would work best for us. We opted for a new furnace unit since ours was almost 15 years old. The installation was professional and timely. We will definitely use them again.
We had a service call for a swamp cooler with a blown motor. Our service tech came on time, and finished the job in a timely fashion, and made sure we were working properly before he left. Top marks.
Came out fast to fix what I thought was a big problem with a Rheem furnace. Turned out though - it was a little problem that was easily fixed. Very grateful for their honesty and expertise.
A great experience. My furnace died and it was Cold. I was worried whom to call, whom to trust. A family member advised the Gebhardt website where I found Larsen Heating and Air. After my call, Kayden was at my home in couple hours! Kayden was professional, courteous, knowledgeable, straightforward and honest. " I never felt pressured", was given options for a repair and 'I' then asked about a new furnace due to its age. Now have a new efficient furnace, good warranty, a fun new Ecobee Pro Thermostat (Kayden and George set it up and made sure I knew how to play with It) No waiting, installed 1 day (today) Couldn't get better except for the great Larsen employees who represent their company very well. Thankyou awesome Laura, Kayden and George! Great service and I recommend!
They did a good job fixing the problem, but charged me $250 for a $15 part (and gave me the labor "for free"). Just seems super dishonest
Very happy with my experience. Kaden our tech was kind and knowledgable. Our AC went out (its July) and they were able to come out in hours. They diagnosed and did not to try an up-sell or say we needed more than we did. Work was excellent. Fixed same day. We are cool and happy. 5/5 would recommend.
I have been very impressed with Larsen Heating and Air. They came out to our home to do two furnace tune-ups. The technician showed up on time and was very courteous and explained everything that he saw that might need some attention. After the tune-up we had a small issue related to the tune-up/repair that was done. I called the next morning and they had someone out within two hours. He discovered that a sensor was a little dirty so he cleaned it up and it works great. Larsen Heating and Air will be my go to company for now on.
Great company to do business with. They replaced our heater and air conditioner this past spring and the AC kept our house nice and cool all summer. Ryan was great to work with and was very knowledgeable and overall very helpful. I would highly recommend Ryan and the rest of the team!
I have recommended Larsen Heating and Air Conditioning to all my friends as I know Bret personally and could always vouch for his personal attention to detail and high professionalism, I am happy to say all my friends are very happy they used his company.
The most knowledgeable companies in an industry full of people who don't know what they're doing. They're fast, knowledgeable, pair priced, and customer service is amazing.
I had an issue with my HVAC system last week, the guys I normally use for HVAC were delayed for 2 weeks, so I went on the hunt via Google reviews. I ended up at this company based on what I read on Google, the lady who answered was very friendly and professional and gave me some things to check on my HVAC side. We scheduled an appointment for today (Monday). The gentleman that arrived was friendly and professional as well, he talked me through everything and charged a very fair amount for the diagnosis and repair. I am very happy from this experience and will continue to use this company for all my HVAC needs, based on what I experienced with them, I would happily recommend Larson to anyone.
I will recommend Larson Heating and Air to all my family members. It's not every day you meet perfectly honest HVAC professionals that you can trust. This company is exactly that - honesty and integrity are number one, they only recommend what is needed to solve the problem. And they know their stuff inside and out. Give them a call.
Bret is very professional and great with people. I trust his quality of service and responsiveness for HVAC needs. Good person and very personable