Reviews (100)
We appreciated the service provided to us by service technicians at Mountain air. Zach was able to accurately diagnose the problem with our air conditioner and provided prompt estimate of needed repairs. Bradley went over and above in ensuring that the repairs were completed fully and properly. We really appreciated the fact that he took the necessary time to make sure we would not have additional problems. Thank you
Showed up the same day I called. Fixed the problem and did not try to upsell me to a whole new system. Exactly what I was hoping for. AC works fine now. There were some melted wires in the unit that was causing my breaker to trip. Got it all fixed.
Honest Business that looks out for your needs. We have had multiple visits to check our HVAC and each time they give a detailed summary of our system. They were also quick to respond in an emergency. Highly recommend to anyone.
Matt was the consummate professional. He diagnosed the problem and suggested solutions. I would not hesitate to call Mountain Air again and would specifically request Matt Richter.
Tech came out diagnosed, told me heat exchanger had a crack, didn't do much education, told me right out of the gates that the system should be replaced @ a cost starting @ 12k. He did give me other basic options minimum starting @ $1100. Long story short, got a second opinion, guy educated, took the time to take apart a few things and showed me what was going on, found a few more items that the orgigional tech missed. They are replacing my furnace and cleaned my internal coil which was absolutely caked w pet hair and causing my blower motor to constantly go bad for $4800. This guy could do the blower motor for $450, not $1100, he is using quality parts and great warranty. Price isn't everything however feel like I was being scalped...
Technician arrived within 3 hours from the time I called and resolved the issue. Very professional and charges a reasonable price.
Got quotes from four different businesses. All were in the same price range but Mountain Air not only had the higher end equipment, discounts and rebates freely quoted but the salesman took and extreme amount of time, compared to the others, to explain everything and make sure I understood and answered all my questions. By far a superior company with the “sales pitch” that I felt they cared. Service techs were great and friendly, did a great job and cleaned up very well, which I appreciate. Despite the added inconvenience of a ramp in their way! The only area of improvement would be with their payment and collections department. I inquired three times to get payment made before I left for an out of state travel and two weeks later they are calling for payment. Which to be fair isn’t all that problematic except I wished to make the payment the date of service. But otherwise a great experience for the amount of money I spent with this company. Use them, they really are all about the customer satisfaction!!!
They were great to work with. The sales process is very smooth no pressure. The installers were very knowledgeable and professional. Great experience.
Daniel did a great job and quickly diagnosed the problem. A/C is back up and running. Other companies were at least a week out. Mountain Air got someone to me today. Thank you!
Matt came to look at our new ecobee thermostat. He was very nice and respectful. Mountain Air is who I will choose from here on out.
We've use their services for years now. We like their subscription plan where the cost of servicing the furnace/AC is spread out over the year. It feels like less of a hit to the pocket book. They've been super helpful with troubleshooting our less than stellar thermostat and have taken the time each visit to answer all our questions.
Our tech Matt came on time and did a wonderful job! I bought a townhouse which I love about a year and a half ago but the builders just left a hole in the wall for the fresh air to go into the chamber of the heater. Matt ran piping into the heater chamber for me. Thankyou and great job!
Very good service, all around.
We had a great experience with this company. Our Air Conditioning system broke down so we called and had a tech come out same day, we needed an upgrade bad, so Drew came out later that day and had an awesome new system for our whole home in just a couple of days. The crew were great. They communicated well, and were very clean and hardworking. They did a very good job. Would highly recommend this company from start to finish.
Technician was helpful and knowledgeable. On time and professional. We will definitely use these folks again.
Mountain Air is always responsive with great pricing. Their technician JD was on-point, answered our questions, and took pride in his work while installing a UV air purifier! And Luis was extremely professional while performing maintenance checks!
We are having our HVAC updated, ran into an issue with our AC. We called Mountain Air and they scheduled us for the next day, but put us on a waiting list fir today, just in case. Turns out they had Chad available today and he was excellent. Ended up being a thermostat issue. Great service. Super professional and friendly. Thanks, Chad and Mt Air!!
Wow!! I never leave reviews unless the experience was incredibly good!! I used installed Matt Reichter to help diagnose and replace a AC Compressor. The whole experience was professional and you can tell when someone is good at what they are doing. I have used Matt several times through the years for various projects - even when he was at a different company. I will not use anyone else. Where Matt goes, I’ll be a customer. It’s hard to find quality help sometimes. Please use Matt. He has been doing installs for 17+ years and is knowledgeable, efficient, professional, and friendly. Thanks Matt for helping us finally be comfortable in our hot home.
Great experience from the initial call to the repair! Matt the technician was so friendly and helpful and HONEST! Where many companies just try to get you to buy a new system, Matt was focused on fixing the one I have! Mountain air has a loyal customer now, thanks to Matt’s fast and friendly service. 1,000% recommend!!!!
Call Mountain air this morning, and we received updated on how soon we could expect the technician to be here. Chad, the technician, was thorough, respectful and professional. Chad was able to locate the issue with our AC and resolve it quickly. We have had good experiences with this company and will continue to use them.