Reviews (100)
Fantastic quality service. One hiccup. Timely repairs.
I’ve been using the company for my yearly maintenance for my AC and heater for a while. On Saturday night we discovered that our heater wasn’t heating. Their website says they provide 24 hour a day emergency service, so I called. I was told their first appointment was on Tuesday; so we would be another 3 days without heat in middle of January. I made the appointment and then called another company who came out the next day and got us up and running again. I’m giving the second star because they did call me back to confirm the appointment.
This company was amazing! First we had Kurt who came to see if he could fix our furnace. He was so nice and honest. We decided to call for a quote since we our furnace was on its last leg. They sent Tom who was amazing! He was fast and only showed us what we really needed, instead of trying to over sell us. Then Carver and Daniel came for the installation. They two were fantastic. They were fast, efficient, on time, and they cleaned up so nicely when they were done. If you need a new furnace installed or AC unit, I would use this company and ask for Carver and Daniel specifically. Such great service. Thank you!
Just Wrong Heating & Cooling. They didn't show up for furnace estimate. No show, no call back. Nothing like wasting a day off.
Great technicians. Very personable and professional. They took pride in what they did and I thank them for their hard work! Recommend for any services.
Chris H and team installed new heating and air conditioning system. They worked steadily and were very courteous and kept me informed on what was happening.
They installed new air confitioners, new furnaces and new thermostats along with regularly scheduled maintenance. Tony, Zach and Chris were amazing!
I've used Just Right for both a house inspection and entire HVAC replacement and highly recommend them. I worked briefly with a different HVAC company because the brand website gave me limited local options to replace a failing component, and that was not a great experience. Going back to Just Right for the full system replacement, everything I disliked about the other company was .. Just Right. Friendly staff from start to finish, professional, thorough, well trained, low pressure sales, and the install team went above and beyond to avoid cutting drywall when a thermostat wire wouldn't pull through, reducing noise on a loud return, and also making sure side-venting on the house for the new furnace looked good. High quality work, and just a good experience from start to end.
2070 e 3335 s, Millcreek, 84109 Everyone, start to finish were amazing. They came when scheduled and we're professional, patient, and efficient. A real pleasure to work with.
After weeks of living in an 80-degree house, we are feeling COOL tonight! Just Right was here from 9:00 am to after 8:00 pm—one man short but so hard working, efficient, and diligent. They were clean and considerate and VERY communicative about the entire process. Kyler in particular blew us away with how he took charge, lead the team with kindness, and made sure each detail was exactly right—taking the time to perfect the work of another technician after everyone else had left. He waited for us to get set up with the thermostat and the companion app, and he answered all our questions with patience and poise. He took care to wear booties while moving through our house. Thank you, Kyler! Very impressed with every part of our install, and so happy we chose this company for our HVAC needs!
Needed a new A/C unit after the old one froze up. Just Right had a detailer come out and I had a new unit installed in just 10 days. Tech showed up when scheduled, provided quality installation and cleaned up afterwards. Very happy with my new unit
Tom Talboys, Zack Swonke and Jace ALL went above and beyond to get the furnace installed so that our A/C could work again! JustRightAir is DEFINITELY a FIRST-RATE company, I wouldn't trust any other company!
I just had a new AC system installed to replace my old swamp cooler. Dylan and his team did an awesome job. They were on time, and very professional. You could tell they knew what they were doing and got the job done quickly. I would recommend them to anyone!
LONG REVIEW BUT WORTH THE READ Convinced me my 17 year old, very well maintined Carrier system was about to fail any minute. Why was it going to fail? 1. Capacitor was pulling to many amps and was about to fail. 2. Fan was pulling too much power and was slowly failing. 3. Refrigeration line (Smaller of the two) was running too warm and was a sign my system was working way to hard and about to fail. He told me without question replacing the entire system was recommended. I told him I had to think about it so he convinced me to spend $350 at the moment to buy a new capacitor that wouldn't pull so many amps. Doing this he said would hopefully extend the life of the system long enough for the new system to be installed. Not sure if it's because Just Right has something against my Carrier Brand AC system. I was ready to pull the trigger and buy a recommended Trane system. I decided to slow down and call a friend that has 30 years in the industry. He told me NOT to buy Trane but to buy another Carrier brand system because carrier is probably the best brand and has very ready parts available almost all the time. He actually told me to get the system rechecked by a Carrier specific service technician and I'd probably be surprised at the difference from what Just Right HVAC told me. The carrier technician came out and said he believed the system could eaily last another 5 years. This system is already 17 years old but he said hey if you want to spend all sorts of money chasing efficiency go ahead and buy a new system but this system as it is right now is just fine and will continue to do the job. you already have a new capacitor so we know that's not going to be an issue, and if your fan does fail big deal don't replace the whole system it's a $400 part that we can replace tomorrow. As far as the refrigeration line, it's supposed run warm that is totally normal. I am not impressed with Just Right and will not be doing additional business with them. *********************
Dan is a rock star in his own right. He diagnosed my 40 year old furnace as terminal and broke it to me gently. He went over everything very thoroughly with photos and clear explanations. He also called and asked if he could show up early, which worked in our favor. And he was good with my pesky dog. I wish there were more Dans in the world!
I called many HVAC service providers and this was the first to be able to fit me in. We recently bought this home so we’re not current customers of anyone. They fit us in and offered to come earlier when they had an opening. Our furnace was not working correctly. The technician was very friendly, knowledgeable, and through. I signed up for the service because the service was great. Very happy will be a customer while in the area.
Twice we've had them come to diagnose and repair a broken capacitor and both times they told us it would cost more to repair then having a new AC unit installed. Both times we got a second opinion and were able to get it fixed for the price of a $20 capacitor. They also charged us $50 for the "We can't fix this." To be fair the first time we called them was 3 years ago and mistakenly called them again because their sticker was on the unit. That's also been fixed. On the plus side they had an extremely friendly receptionist.
The tech was helpful, and showed up on time. Unfortunately the cost to replace the faulty part in my AC was going to be $200, for a part that I could find online for less than $20. I'm glad he told me what the issue was and was upfront about the cost,, but I decided to replace it myself and buy myself nice dinners for a week.
Channing was amazing! He came into my home very understanding of my frustrations with a different company I have used for the last 7 years out of comfort. After having a gas leak yesterday I was at the end of my rope with the other company I had been loyal to for so many years for all the wrong reasons. He asked me questions in the first 5 minutes I had NEVER been asked by anyone. He checked to make sure the gas smell was truly gone and checked all of my vents something that had never been brought to my attention before. He did services on my furnace that had NEVER been done and explained how he knew they had never been done.. He completely went above and beyond listening to me vent and taking the time to explain exactly what he thought was happening and what exactly he had found after assessing my furnace. I instantly signed up for the yearly plan with Just Right because of how informed he was and treating my furnace as if it was his own. I appreciate him and how much time and detail he took in making sure he thoroughly checked my system out. Thank you Channing you were the perfect first impression of a company. I appreciate you man!
Top notch. I began the search for new heating and cooling units for my home with a little skepticism. I had two outdoor AC units and two indoor furnaces. Thats a lot to replace. Both very old, very inefficient and on their last leg. I bid the project out to three companies and Just Right Heating & Cooling was the winner. By far. Greg assessed my space, walked me through what I needed, provided some extras and gave me quite a few options for my solution. And he educated me where i needed it--which was a lot. I ended up going with a hybrid heat pump system, which i couldn't be happier with. Consistent temperature everywhere in my house. Ultra quiet operation. I can't wait until summer to feel the cool, and see the bills drop. The install crew was just as professional. On time both days, courteous, kind and even my kids mentioned how nice they were. Their installations were spotless and they stayed to ensure everything was perfect. If you're looking for a company who's priced fair, who's expertise and professionalism is above the rest, look no further.