Reviews (100)
Mr.Chill came out to install a new unit this June, the two photos with no skirting are showing the unit as they installed it week one. The photos showing the house with skirting are a month from installation of the unit. I was concerned because of the base of the unit. From day one it did not look built up enough to support the condenser longterm. One month later we are seeing wash out already from recent rain. When I asked if Mr. Chill could do anything for us I was told that they have "nothing to do with that." I understand that they cannot control the weather. But they can control the set-up of their units. I feel as though my unit was set up to fail from the start. Maybe if you start with a level foundation you wont have a problem with your install with Mr Chill? But who knows. Just wanted to share my story and experience with Mr. Chill.
Came out same day in 100 degree weather and fixed problem. Very nice guy
I had an issue with my A.C System not working. Something to do with the Motor that turns the ac fan inside the home. I called , Mr Chill, and they were out within a couple of hours. Our A.C rep named, Andrea's came in put those meters on the circuit board.And, found the problem in min's. And with the hour.The A.C was blowing Cold air again. He was very Professional and timely. No issues what so ever. I have used the Mr Chill Folks about 4 x's akready.I have Never had any concerns. They come in and get right to the problem. But, this Andrea's guy was really great about everything. Thank you Mr Chill, again.
Gavin and Devan were amazing! Very professional and polite, highly recommend mr.chill!
When you want it done and done correctly give them a call, they are busy this time of year but they got us our air conditioner installed when they said it would , couldn’t be happier with everything they do. Highly recommend Gavin and the whole team at Mr.Chill.
Gavin installed our a/c and was very helpful. A pleasure to work with.
Great Service and customer focused. How refreshing!
He was very polite and knowledgeable. Explained everything very well and did an amazing job. He was such a lifesaver! Thank you!
Gavin was fast and professional!!
Would leave zero stars but can’t.had to hire a different ac company because they refuse to stand behind their work!
Gavin did great! Highly recommend mr.chill
Gavin did a great job.
Gavin was amazing. Truly professional young man. Will call him for any future repairs.
Very helpful! He explained things where I could understand and showed me what to do. Very happy with the tech that came out! I'm only upset I don't remember his name!
Great service. Gavin kept me up to date on the status of installing AC/ and heating system for me near Franklin, TX. Called me to tell me the job was done and everything was good. Highly recommend Mr. Chill.
Gavin with Mr. Chill came out and set up/installed our AC and it was such a smooth process!!! He was here on time and worked efficiently, he even stayed to make sure it all was running smoothly once connected and turned on. 5/5 stars ⭐️
Very professional, kind and very respectful.
Gavin was awesome! He came out within 2 hours, got us all fixed up, and was professional and polite, couldn't ask for better!
Service guy very responsive and professional!
worst customer service, manager mark needs to go to classes to learn how to talk to customers and solve their questions in a friendly way.