Reviews (100)
This happened after spending literally thousands of dollars with Tri County. Left a message on 6-11-23, called to confirm they had received the message on 6-12-23. They advised that they received it, but there were about 18 people ahead of me. As of today 6-26-23, no one has ever called. Obviously I had to use someone else.
What a way to start off my day, thank you, thank you tri-county, you saved us from this heat called last night and Holden was out first thing this morning, knew exactly what was wrong problem was fixed within minutes, always have been treated like family, again you were there to make sure we were taken care of no matter what time it is.
Kendall was GREAT and early. Thank you all for fitting me in and getting my AC float fixed. Although having a rainforest in my first floor master bedroom was great for.....about 2 seconds, finding the cause and reducing the long-term damage is much appreciated! Thanks again!
Called in with a problem and they were able to help me over the phone
Good value. Technicians were knowledgeable and cleaned up after the installation. Kay called after install to check on the service performed.
Tri County AC installed new systems on both the north and south side of our house.
The technician from Tri-County who first came to inspect my system was thorough and precise in his explanation of the issues. He explained the units available and their costs. I had an excellent experience with this technician as well as with the technicians who installed my new unit. They cleaned up completely. Their courtesy and professionalism were/are exemplary. Many thanks to the Tri-County team!
Tri-County A/C is the best around. Very thorough and professional. I have been using them for YEARS and I highly recommend them!!!
Tri-County did a Great Job installing our new A/C unit at a Reasonable Price!
Tri County has graciously supported my child’s school, so they were the first ones I called when our AC unit died in heat of September. Bubba was out the following day (Thursday) gave us an estimate and even loaned us a portable unit until the new AC unit was installed. The crew (skilled, through & professional) showed up at 8 AM on Monday and by the end of the day we had air! Kay was very patient and helpful with getting all the paperwork completed. Highly recommend!
Prior experience with this company has always been great! Been using them for at least 8 years to fix or perform maintenance on my HVAC system, and just had them install a new system. My heater was at least 25 years old. Great experience!
Holden was great. Replaced two contractors, sequencer and clean up the squirrel cage and elements without trying to rob us or sell us a new unit. Thank goodness there's still good people and good companies that allow their employees to be honest. Will be telling everyone about this company and Holden!
Amazing service, highly recommended! I called at 4:45pm on a Friday and they had my AC fixed by 5:30pm. We will always use and recommend Tri-County.
I called for them to check out my AC as it just wasn’t keeping up at the heat of the day. They came out the next day! They were skilled and thorough! They came back today with the parts I needed and found something else that was going on and fixed that too! I am very happy to have my first cool afternoon in over a week!
The office staff is very friendly and will work their hardest to fit you in their busy schedule as soon as possible. The installation crew was very friendly, professional and willing to work with your specific requests. 10/10 recommend them and will continue to use their services!
Our HVAC Unit was over 20 years old and unfortunately was unrepairable so we had to replace the entire system. The entire Tri-County team was so amazing to work with, from the first person who came out to quote us, to the team in the office, to the two guys Aaron and Will who came and replaced our unit. They were professional, responsive, POLITE and really made me feel like I made the best decision to use them to replace our unit. Spending that kind of money is really stressful, and after having multiple quotes from different companies, this company really gave me the best quote and also just peace of mind we chose the right company. They made a very stressful, expensive experience much less stressful and I am very very glad we decided to use this company. The ladies in the office also were happy to help me fill out my rebate paper work with NBU, because every dollar goes a long way these days. We have several dogs, and after our installation, for the first time I was able to walk in the back door and could actually smell our diffuser and didn't sweat through the night. I honestly wish more companies operated like Tri-County and I am no way affiliated with anyone who works there, just a very happy customer. Big thanks to the people who work for and run this company, they are good, honest people.
I was so disappointed this year when it came time for my annual cleaning of my ductless AC units. I have purchased 3 main units with 5 internal units from Tri County and have had them come yearly to clean the units. This year I was only able to get 2 of the 5 inside units serviced and cleaned and the outside units. The price was so High compared to previous years and the work was not up to par. $200 for each inside unit and $35 for each outside unit. The outside units were not cleaned very well and still had dirt in them. I was better off spraying them down with my garden hose. The inside units were cleaned but the technician spent a total of 1.5 hrs cleaning and my bill was $509. Previous years I had 2 technicians and they did thorough cleanings and were here the whole morning for a way lower price. If you break it down I spent $340 an hour in labor. There were no materials or replacement parts involved. I purchased my units from Tri County and the amounts were well over 14k needless to say when it comes time for replacement units I will be looking elsewhere after the prices for cleaning.
These guys are very Professional and Awesome. They were able to inspect and found a leak, fixed it, and its great. Thank You
I want to thank Kay and all the employees who help put in the AC and heating system. James and Chris were on time and were very professional in the installation. When they got finished they cleaned up. Isabel heating sys
Air Compressor went out called Tri Country Air came same day I called George checked it out on Wednesday and by Friday had a new compressor installed at a very affordable price. I highly recommend Tri-County Air Thank you George , Kay and Bubba Martin for excellent service