Reviews (41)
I had the pleasure of working with Russell and his team recently, and they just blew my expectations out of the water! I had two 25 ton commercial units installed for one of my properties and the process was streamlined, efficient and highly professional. I highly recommend this company!! From the initial start of the project to the final installation, every step of the process was completed with care and attention to detail. The team was always available to answer questions and address any concerns we had, and they went above and beyond to ensure that we were completely satisfied with their work. The installation itself was flawless, and our new HVAC system is performing at an exceptional level. Our tenants have noticed a significant improvement in the air quality in the building, and we have already noticed a decrease in our energy bill. I cannot recommend this HVAC company more highly - their exceptional workmanship, quality service, and outstanding professionalism make them a true standout in the industry. If you're looking for quality HVAC services, look no further! These guys are the real deal!
I had an AC issuee that on a brand new unit intsalled by another company and R&R came out to fix. It was more than I expected but they do alright beyond a delay on a check.
Spent alot of money getting Geothermal installed at my new build, less than a year in ive had nothing but issues, codes, high pressure warnings. They sent a tech out to do a patch job until it's out of the year warranty. (Year 2) After being drug along for 2 weeks im being told they are looking into the issue and i would receive a call back. Never got a call back. Spoke with the owner, the techs that service the system no longer work there, I'm being told tough luck find someone to fix the issues that ive had since the install. 100% DO NOT recommend this place.
Russell and team are awesome. We won't use anyone else.
I have used R&R for many years and have always been completely satisfied with their service and work. I have also referred then to friends, who also have been totally pleased with the service. Very professional , honest, and excellent work. I highly recommend them !
Kyler came to our small business to check on our heating system. He was so polite and very professional. He showed us pictures of what he did and went out of the way to notify us that other retailers in our shopping center were having the same problem. We are planning on calling R & R for our residential HVAC needs in the future, and will keep them in mind for any other HVAC needs. Great service!!
I have worked with R&R for over 20 years in both a commercial and residential capacity and they have always been excellent. I recently had them out to my home (called them at 7:30 am and they were at the house by 3:30 pm) because my A/C was out. They replaced a blown capacitor, charged the system with coolant, washed the exterior and even found and repaired a hole in my duct work. Best company out there for A/C work.
Excellent customer service. Called R&R very early in the a.m. and Russ called right back. Hector arrived within a couple of hours as Russ stated he would. Russ, Hector, and the other gentlemen were very professional, knowledgeable, and very courteous. Quickly diagnosed the issue and made all the necessary repairs in the same day. Highly recommend R&R.
We have used R&R for the last 20 years. They have always been very responsive and handled our needs with professionalism. Kyler, especially, is very knowledgeable, hard working, and will do whatever it takes to take care of the customer. I would highly recommend R&R and Kyler.
Kyler was great. Very professional and efficient. Very transparent on cost. I'll be utilizing their services and suggesting to friends.
Prompt, professional, courteous and reasonably priced weekend service when the heat index was 100+ degrees in mid July and our A/C went out!
We are long time customers (from their beginning around 20 years). They have always been there for us. We call and they are at our house ASAP (today on a Sunday they were here in less than an hour). Reliable, trustworthy, respectful, our go to folks. They explain what they are doing and why. Always do their best to save us money, never try to charge us for what we do not need. I would highly recommend them to anyone.
My AC started blowing hot air at at 8pm when it the heat index was still 108°. I called several places first and I was told it would be a couple of days before they could get to me. I called R&R and I was told someone could be out in the morning around 10am. About 10 minutes later, I got a call back saying Hector could be at my house in 20-30 minutes. In less than an hour we had cool air again. Our capacitor had crapped out, but he had a replacement in his truck! He cleaned our unit and made sure everything else was operating as it should before he left. It was also a lot cheaper than I was expecting, which was a very nice surprise! This company now has a new customer!
I used R&R Environmental AC from a referral from my daughter and I am so glad I did. Mr. Riddle and Kyler are extremely professional. Kyler did not waste time problem solving the issue. He was extremely thorough in finding the problem and fixing the issue. Thank you for being very responsive. No other air conditioning company has given me that level of service and commitment to finding out the actual problem with the unit. Thank you!
Thank you R&R Environmental for the air conditioning install! Kyler, Saul, and George are very professional staff members. They worked efficiently , professionally, and answered my questions throughout the process. I am so thankful that I went with your company. From my first phone call to Russell and through the scheduling and invoice process with Janna, and then through the install, we couldn't be happier. Thank you for being detailed oriented. I have never thought of air conditioning as a craft, but these gentlemen take so much pride of their work. Thank you for the peace of mind.
Service Tech Kyler Lay is a true professional and extremely knowledgeable. Outstanding experience and I will never look elsewhere for HVAC services. They made time at the last minute to service my HVAC system on a Fathers Day Sunday. Fair price and system has never run smoother. 👍🏻👍🏻
R&R has been taking care of our HVAC for more than a decade. Over the years they have maintained and repaired our systems, installed upgrades and vents, routed ducting, and generally made themselves useful. I particularly want to mention Kyler. When I see Kyler at the front door I feel better already, knowing he will “birddog” the problem until we are satisfied.
R&R Environmental is the absolute best A/C repair company. They came out the same day that I called them. The techs that were sent out, Kyler Lay & Hector Sanchez, were very professional, knowledgeable, efficient & friendly. They explained in detail what needed to be replaced. They had the A/C compressor changed out in no time and once again my house was nice and cool. My thanks go out to R&R Environmental for doing such a great job.
Kyler came after working a long day and fixed my dryer and electrical outlet. He went way beyond expectations going out of his way to make sure not just the dryer was fixed but everything in connection with it. He did not stop til the whole job was done! He is by far very knowledgeable in what he does and very polite too. I will call him again and tell my friends what a fabulous job he did! Thank you so very much for your help! Tessa Andrews!
Kyler was awesome! During this time with Covid-19 we were worried when the air conditioning stopped working & thought it’d be difficult to get help. We were wrong Kyler responded quickly & was very knowledgeable, helpful & the cost was amazing ! Super fair pricing :) Thank you so much for all your help !