Reviews (100)
Our existing system was 28 years old and at the end of its life. Conner came out and evaluated our system and recommended replacement. We agreed and he gave us several options that included repairing our old system. We agreed it should be replaced and they installed it the next day. Good people doing good work and we highly recommend them to anyone needing service or replacement. Our installers, Dustin and Angel were fantastic and very knowledgeable. We’ll definitely use them again.
FIVE STAR ALL THE WAY! ONE HOUR H&C is the only ONE company that I can genuinely TRUST or recommend. They are professional, knowledgeable, and have been consistent on maintaining my new H&C unit over the past two-years. Thank you Nathan for your guidance, and Juan for your maintenance service!
Very professional and I would definitely recommend for A/C repairs needed in a hurry!
Dustin worked very diligently and spent numerous hours on the phone with the Amana representative. He worked tirelessly and was receptive to my concerns. He even had an emergency backup plan for me to use if I had the same issue repeatedly.
I am going to recommend One Hour Air to all my friends needing the service. They were prompt in reaching out to me as we experienced the first heat advisory of the season. Alex was the technician and he was professional, courteous and knowledgeable, taking care of the warranty/claim process of the busted capacitor so it’s one less thing on our plate. Two thumbs up! 👍👍
Huge Thank you to Conner and One Hour AC & Heating for the help today. My AC stopped cooling during the night and my husband called several companies early today who put us on waiting lists. Connor was at my door, had my issue diagnosed and fixed quickly.
I have used Rockwall one hour air conditioning for four years. They’ve always been professional and helpful and teaching a housewife how to take care of the air conditioner, but Nathan Dickinson and Connor and Richard from one hour Air conditioning are the best ….extremely friendly, personable, a true blessing to meet, very thorough , knowledgeable good people and company. Ashleigh who starts the process for you always makes you feel better in a stressful situation when she answers the phone. I was very well pleased with their service and their prices. Hard to find folks like Nathan these days would highly highly recommend.
Conner was Great he explained everything to me. You can send him back to work on my unit anytime.
It's very reassuring to know that there is an AC company out there that is truly honest, trustworthy, and very meticulous in what they do. "One Hour Heating and Air Conditioning" out of Rockwall is that company! I was very impressed with Conner's overall knowledge, expertise, and attention to detail. I am a truly satisfied customer and would highly recommend this company for all your AC needs. Thank you!
Our technician Alex came at the beginning of his window and was very pleasant. Had our issue fixed in about 30 mins and we are back to cooling the house. Ty for coming out same day! We are eternally grateful! Highly reccomend this service if you need someone asap.
Juan was very knowledgeable and helpful. Would definitely recommend his service to anyone.
Receptionist Ashley was very pleasant. Conner came in timely very professional and courteous.
Great service. Friendly, efficient. Life savers!
Alex Taylor went above and beyond after hours to get our unit working.
THE BEST of the best 🤘🏼👏🏻. Alex was very knowledgeable, friendly and informative. The fact that this company identifies the way the employee looks, before they even show up- is A M A Z I N G ! Excellent work. Will never go a different route. This company is the real deal. THANK YOU SO MUCH ALEX!
Nathen was great and very helpful. I would have him in my house anytime.
This was the very best experience and the tech knew exactly what the problem was and he wasted no time in getting my a/c blowing cold! They have a customer for life! Thanks guys, you’re such a life saver. 🤘🏽
Even though it was 10:00pm on Saturday night Conner was a very happy person. He fixed the problem in no time. I would recommend this company to everyone
The air conditioning system was leaking through the ceiling. We called our longtime Air Conditioning company to come out. They made the leak much worse and didn't seem to try to find a solution. They were called out 3 times before we decided to go with a new company. One hour Heating and Air conditioning did the job the other company said could not be done. I am very impressed with them and have found a new plumber for all of my needs.
Nathan went above and beyond to get our A/C system working. One of our A/C units was frozen with ice, so he came back at 8:00 pm when it had thawed to properly check out it. He explained everything he did and the fees charged were completely reasonable. I could not be happier to have found an honest, conscientious, and knowledgeable A/C person! They have a customer for life!