Reviews (100)
Explained everything and walked me through what was done and advised me of some preventive measures I can take in the future. This company was very friendly!
The guys were connected and focused with time to answer all my questions. I felt comfortable and secure.
Very professional employee, and very knowledgeable in explaining the process.
Technicians were very professional, on time and repaired unit. Informed client on what they were repairing and technician very courteous. Would highly recommend and on a 1-10 rating. They are definitely a 10.
I was searching for a highly-recommended, reliable, professional, local Trane-certified HVAC company to grow old with… and I got all those things with Service One!!
She did a great job. She was very professional. She is a credit to the company. Well done.
Technician Iam is well professional he took care of my unit in no time I really appreciate for that.
I have never seen this type of work done and after watching your team, it’s certainly not something I’d try myself. Thanks so much.
Professional and gave options for consideration. Also did excellent system checks with Edith. Thanks all!
Service one was great. We had some issues and everyone that can out was great , Would recommend Service one to anyone !
My experience with Service One Air was very good! I would recommend them to anyone that needs any assistance with their ac unit. The technician was very professional and knowledgeable she (Edith) was able to resolve the issue quickly. This is going to be my go to company for all heating and cooling systems!
The installation team was awesome. They were on time and completed the work promptly.
The gentlemen who came out was very profesional, informative, and overall a nice person. Taught me some about how the system works, and what he was doing along with fixing the issue. 10/10 good work
Service One was assigned to me by my home warranty company. My upstairs AC unit was not cooling properly. From beginning to end, my service was above and beyond my expectations. Shawn, my first point of contact, scheduled and kept me updated on the arrival time of my technician. Once on site, my technician, John, had that AC unit cooling in no time he was extremely knowledgeable, and explained how to keep my problem from reoccurring. I am extremely happy … their name says it all Service One!
Jeff, who consulted with me about purchasing a new A/C unit, and Lary, who led the install, were both absolutely top notch! Jeff drove far to my location early in the morning, was upfront about my A/C unit choices, patiently helped me navigate the process, was able to get an install appointment for later that same day, was so friendly and knowledgeable, and even took care of the first bug I'd seen in my house in years (so far above the call of duty and, arguably, the part I'm most grateful for! 😅). Lary was prompt, was quick but thorough, and communicated the whole time. The customer service that I've experienced each time from Service One really can't be beat -- it's why I will keep using them and recommending them to friends!
Tech checked system completely found an issue missed by another company system working great when completed. He was very courteous, explained issue/ great job.
Not identified issue with ac blower but corrected heat exhaust line on another hvac that was not part of work order. Professional obsevance of all systems excellent
Edith was amazing! She was very professional and quick to diagnose the problem! She repaired the issue and also identified a couple more issues and repaired those as well! I highly recommend this company for impeccable service and professionalism!
They did a great job. They were able to understand and solve the problem in a professional manner. Customer service is definitely a priority for them.
Lary and Zach were professional and courteous. They completed the A/C install timely as promised. Everything worked as it should once they were completed. Stephen was also a great help and answered any questions as requested.