Reviews (82)
Professional and courteous in all regards, Arturo and Yordy replaced my AC promptly and answered all my questions. Arturo made a small mistake and went above and beyond to make it right.
Arturo was very thorough when servicing my A/C unit. He took his time checking everything and carefully explained every detail. He also schooled me on things I never knew were important for maintaining my unit. I highly recommend Stellar Air
A little high. But very knowledgeable. Art was excellent.
Arturo was very professional and on-time.. he explained the issues we were having very thoroughly and gave us reasonable solutions that all came at a very reasonable price. Would definitely recommend.
Very professional and knowledgeable. Great service extremely customer service orientated!
Fantastic service and communication! I'm very happy and will absolutely be a repeat customer! :)
Got our ac back up and running,when another guy said it needed replaced.A simple fix saved us thousands
Last year my mother in law had a problem with her AC system in the middle of July. Her normal guy couldn't get out there so we started calling around and Stellar Air agreed to work her in. Art went out and took care of her problem. While talking with him, I really liked him and asked him to come out and look at my own 3 unit system and do routine maintenance. We had recently had one unit replaced by a different provider (through american home shield) and it was a shoddy job...they installed the unit incorrectly which flooded my attic and second floor and didn't do all the things I think they should have done but couldn't argue because I signed a vague handwritten quote. So Art comes out and does a full inspection, takes pictures, runs tests, does the routine maintenance and then walks me through all the issues with my units. We knew it was a hot mess: the oldest unit was close to dying, the duct work in our attic was horribly done, and the three units didn't work in tandem so they were super inefficient. Art gave me different prices on fixing all of it or fixing some of it so we could decide what fit our budget currently and what we wanted to tackle long term. He answered all my questions, and I really felt like I could trust him. But after he left...I got cold feet. I'll be honest...i dragged my feet because the experience with the other provider was so horrible that I just didn't want to do it again. Six months later my oldest unit died. If I wanted AC during the Texas summer...I needed to get it fixed. I called American Home Shield and had them send one of their groups out so I could get a quote for replacement - and that's what I got - 5 mins of "your unit is broken, here is a handwritten quote on replacing it". Then I called Art again. He sent pdfs with everything that was included in the various options so I could really see what I was getting. I remembered why I wanted to use him in the first place. His knowledge and his ability to explain things to me
Did good work. I was told by Arturo that my system would be serviced every 3 months.
This company not only showed up, but they showed up on time! The tech was extremely professional and knowledgeable! He explained everything in terms that I could understand. He took his time and made sure the AC was fully operational before he left. We will definitely be using them for all of our HVAC/Hearing needs.
Art called me enroute to tell me when he would be arriving and was very punctual. He greeted me at the door very professional and genuinely. Through the process he walked me through what he was doing. He took the time to really listen to me and what was going on. He took the steps to get my system working correctly. He didn’t try to upsell me on anything but went over products they do offer in case I needed them in the future. I will use Stellar Air from here on out!!! If I could give more than 5 stars I would. Excellent company and top notch customer service!!
Stellar air I give them two thumbs up👍👍the Service Technician Arturo Littfack went above & beyond explaining everything that he’d did to my AC Unit, and taught me things that I needed to know about my AC Unit, we are very pleased with the service we received today , will be using Stellar Air from now on . Thank you Arturo.
We’ve been without central heat and air for almost two years. Didn’t think we could afford it, or find a company with their weight in salt that would do what they said. Art with Stellar Air was not only informative and professional, he was able to give us financial support options and walk us through every step of the process. He sat down with us, and quickly made us feel at home with him in our home! I would absolutely highly recommend him and his company if you are in need of a new HVAC system or just want to keep up with maintenance or need repair! If I could give more than 5 stars for this man/company, I would!
Arturo was great to work with!! He called as soon as I put in the request and kept me posted on his arrival time. As soon as he arrived he started diagnosing the unit and explained the entire process to me. He walk me through our system and showed me what to look for and helped me understand our system. We have used many other companies and no one ever showed me what and why it’s not working . He also took pictures of everything and sent them to me. Keep up the good work!! Best regards The a Guerra’s
Art was very informative and sincere, would never use anyone else 👍
Art was very professional and got my unit running quick .Definitely recommend
The technician explained everything in detail as to what was going on with my unit. Thank you for getting us back up and running
My technician was Art (Arturo), he was very professional, educated me about my system regarding what's right and what's wrong. Even after the repair was done he was recommending things that don't look right in how the system has been installed and how to improve the system. I truly appreciated the education and his professionalism, i will continue working with him in the future and would highly recommend him to anyone.
Stellar Air was assigned contractor through my home warranty company, and the service was amazing. Art was so professional and explained everything along the way. Thank you Art for a great service!
Alturo was very polite, explained everything in detail.