Reviews (100)
This company is the absolute WORST!!! First of all the lady who answers the phone is very rude. My air conditioners went out. The first tech that came stated it was a high voltage capacitor that blew they charged me $370 and told me it would talk a few hours for the house to cool back down after 24hrs the house still remained 80 degree. I have a 3 year old special needs child with severe medial conditions. The house is too hot. I contacted them back letting them know the house is still hot. They sent a different tech who ran a diagnostic and said my air conditioner just needed freon. They charged me another $300 for that. I paid $670. My house is still hot!!!. I contacted them serveral different times asking to speak to owner or supervisor. No one as called me back. I have asked for itemized receipts showing what was done. The lady Vanessa who answered the phone, was EXTREMELY rude. I don't recommend this company at all. They claim they will make it right with out a fight but that is a LIE!!!!! My house is still hot after I paid them $670.
I highly recommend TemperatureProAustin for air conditioner repair services. As a customer who recently had my air conditioner repaired by their team, I am thoroughly satisfied with the level of expertise, professionalism, and quality of service provided. From the moment I contacted TemperaturePro Austin, their staff was prompt in responding to repair need. The owner Tim is extremely knowledgeable about air conditioner systems. He carefully diagnosed the issue with my unit and explained the problem in a clear and understandable manner. What impressed me most was the efficiency and effectiveness of the repair work. Tim had all the necessary tools and equipment to fix the problem swiftly, ensuring that my air conditioner was up and running in no time. He demonstrated great attention to detail and made sure to test the system thoroughly before leaving to ensure optimal performance. In addition to Tim's technical expertise, the staff at TemperatureProAustin displayed excellent customer service. TemperatureProAustin is commitment to customer satisfaction as evident throughout the entire repair process. Based on my experience, I wholeheartedly recommend TemperatureProAustin and Tim for air conditioner repair services. Prompt and professional service, and fair pricing make them a top choice for anyone in need of air conditioner repairs.
Our mini split AC system stopped working right around the warranty expiration. They came out and said we needed an entire new system installed. Rather than just fixing the leak or replacing broken parts or even just granting the warranty since it was so close.
Have been using TP for ~3yrs for AC maintenance. The technicians are very professional, work efficiently when onsite, and do a great job of explaining their work. David has been terrific. Their back office needs improvement as scheduling work is challenging. We've had a work order in for over a year now to fix a temp imbalance upstairs. Many attempts to schedule the repair, even by the technicians calling in themselves, and it continues to get lost.
I contacted Temperature Pro for preventative HVAC maintenance. Scheduling was easy, and the technician showed up right on time. He performed a thorough inspection and he communicated clearly the details of the process. He found and switched out a failing capacitor, which probably saved me a lot of headache down the road. Happy to recommend.
Tech Mike Rivera came out and services my ac. Very polite made sure I understood everything he was doing and did Made suggestion not only do I recommend this company I recommend Mike
Stewart B. Was awesome. Very professional. Advised what was needed but didn't oversell. Didn't leave a mess!!!
Stewart was on time, professional and explained all in easy to understand lingo. Thanks for getting my hvac back in working order. Will definitely be calling back when problems arise.
Great service! Stuart was awesome and very knowledgeable!
Big thank you to Stuart billieu!! Great customer service very professional! One of the best! 5 stars!
Stuart did an awesome job! Very professional. 5 star service!
Great service, on time, efficient and friendly! Won't call anyone else Stuart is amazing!
Stuart is absolutely on right place of the job. He checked and fixed my AC in no time.
Stuart was sent to my home to help with my A/C. He was courteous, knowledgeable, and patient. Answered all 100 of my questions! Thanks much!
Had some normal maintenance done on my AC unit. The technicians name was Stuart, all I have to say is great customer service . I had some question about my unit and he was very knowledgeable and helpful. I will definitely be using TemperaturePro Austin in the future.
Best company I’ve ever worked with very professional and the technician Stuart billieu was quick helpful and very professional with everything. Would highly recommend
Scheduling was a quick and easy. Stuart did a great job explaining the issue and solutions to us, and my dog liked him too!
The service was great! Stuart Billieu did a wonderful job on my vent installation and I’m very happy with the results.
Couldn’t get my A/C working for the life of me. Stuart came out and got me up and running in no time. Five star service.
Can’t say enough about how good of a service I got from “Stuart” he was helpful and educated me about my A/C and HVAC system. 5 star. service definitely recommending.