Reviews (44)
Excellent service! Would recommend for sure
Great online. OTP is good but will get busy in the park heat. Recommend to text instead if you’re wanting to place order or check warranty. In-person service is good. But can have a long wait time if super busy.
Charging $20 to process a warranty of the brand they carry which is Carrier. Other than that all employees are helpful
These guys really try to help with my questions. They have always had the parts that I need in stock.
Services is very slow . Servicio super lento, cada vez que necesito pasar a comprar algo se tardan demasiado.
Worst-case Docking site, ever../ They need to expand area ro the "sighted side" by filling the negative space with fill dirt building a support wall of heavy block, reinforced concrete, move lighting to the outside of retaining wall, giving about 30 extra feet and theirby bringing the Docking and out their well into the range of 53 foot trailers as well as safe backups../ Aaagalaa
Horrible location not enough room
What happen is that dispatch told me that my appointment was at 2pm and when I called them just to verify and to ask them if they would want their product that day he told me that my app was at 12 mid day so it better to called them and verified your self because after 2 mire truck showed up and about 4 hours there to get offloaded
The staff very helpful and they tried to make your job easier. Highly recommended
12+ yrs of exceptional service
Prepare to wait a long time. RMI has never been fast and I don’t expect things to change.
Great for carrier ac parts
I hope Carrier express cones to Austin and puts yall our of business. You got employees standing around watch wilhike CUSTOMERS struggle to load busted equipment you just dropped off.
Great place for your HVAC/R needs for commercial and residential
Chris and his crew get you taken care outside. Richard, Brandon and Blake get you taken care of inside.
I have been going here for 17 years. The people are friendly and very professional. They do get real busy but that's expected with success. I will continue to shop here for my HVAC needs.
It's not as bad as the north Austin store. But it's better than the south Austin store.
This place is one of the slowest places to pick up equipment, sometimes you have to wait up to an hour for them to finish looking for everything.north.
A great place to get your A/C and heating parts and service they are well stocked
Una experiencia única