Reviews (100)
Ramiro Espinoza came out the night my AC stopped cooling. He was able to get it up and running quickly. The system still needed work done and Ramiro explained everything. He came back out a week later and got the work done quickly. He's was very friendly and professional. Give this man a big lunch!
Clayton Wernli was amazing very professional. Did a great job on our fan installation.
We called Precision Air and asked for Darren, our favorite technician. He was not available for a week and our a/c was cutting on and off. We were scared it would quit all together in the 100 degrees plus weather we were having so we reluctantly decided another technician could come out. Much to our delight, when the text came across that Precision Air was on their way, Darren was the technician coming out! We were thrilled! When he arrived we told him we thought someone else was coming out. He said, I saw that y'all requested me and we just made it happen so I could come out. He diagnosed the problem and had the parts on his truck so he could fix the issue. Darren always takes the time to explain the issue to us. He is very friendly and an expert in his field! We highly recommend him to everyone!
Richard did an excellent job. Helped me sign up for their home protection plan which saved me a lot of money. Cleared my clogged drain line.
We have dealt exclusively with Precision Heating and Air for at least 6 years. Today, Tom Carter worked on one of our 3 HVAC units that was not cooling. He was professional, authentic and honest, and did a superb job in making sure that the issue was identified and fixed appropriately. It is now functioning optimally. With so many uncertainties in the world today, it is so refreshing and relieving to deal with a company that has been nothing short of excellent. I have felt immediately reassured with every single person I have had the pleasure of dealing with. Thank you Precision Air!
Our air conditioning started blowing warm air during a stretch of 100 degree days. On arrival, Wayland asked relevant questions and quickly found the problem. Luckily, the failed part is one that the company keeps in its repair trucks. We appreciated the professionalism and service.
Precision installed system 4 years ago. Great installation and follow up. Unit stopped cooling. Didn't have an appointment for days so had another company come out after hours and they charged us $360 to diagnose leak in evaporator coil, recommending replacement under warranty. Asked Precision to take a look since they installed it. Two trucks arrived: Precision HVAC and Fox Home Services (same company). One guy says, "This is a nice neighborhood." They wanted $1887 to do a NEW leak search which would take another full week to diagnose. Fixing the actual problem(s) would, of course, be extra. They wanted to change the "weak" capacitor too for $395. Fox Service Co, there looking around for things to do, was trying to sell me a new $3660 water heater. Complete sales ambush. Totally NOT cool. I'll go back to the first company who didn't want to add all that refrigerant for all of it to leak out again.
Very friendly, optimistic and answered all questions despite some technical issues with HVAC installation going in & out of 130° attic heat x 6 hours!
Eric Suarez was a great technician. He was here when expected and accomplished the work in a professional manner. After he completed the service he did a great job cleaning up the job site and walked me through the fix. He answered all my questions, even those dealing with my HVAC system and not related to the fix.
Richard Santellan drove an hour to get to our place at midnight. He had a capacitor replaced and the AC back and running in probably 10 minutes. He was an awesome guy too. I’d highly recommend him for any job.
John Moreno was very polite, kept me informed on his timing and was very efficient. He kept us informed on repairs. He is a good representative for Precision AC.
My AC failed during the hottest spell of weather my home city of Austin has ever experienced in June. It was difficult to find any servicer who was not booked for weeks because of the high demand for repairs. Precision was able to get me an appointment within a week, which was better than 3 other companies I had contacted. Although the technician arrived a bit late without a notification, the customer service line explained clearly what was going on, and I had expected it anyway. (Hence minus that one star.) The repair was completed on the first visit after about 20 minutes, which was excellent, and the price was quite reasonable.
Great install experience. On time, clean, and quick to respond to my needs. Took the time to walk me through the new thermostat as well.
My thermostat was showing an error message that I wasn’t able to clear on my own — and in the middle of a searing heat wave, I was very relieved when Wayland showed up. He quickly discovered and addressed the problem, renewed my maintenance plan (I didn’t realize it had expired) and answered all my questions
Every time I have had precision come out they seem honest and kind and do a great job. They seem to want to take care of their customers and it’s nice to feel that way especially when you’re in a spot of crisis that can easily be taken advantage of. Scott Bandy was our tech and he was great and efficient. Thanks so much for helping me and my family out!
I could not have asked for a better technician than Ismael. He was kind, professional, and has the customer’s best interest at heart.
Ramirez was the best. I think he deserves a lunch because he is professional, friendly and diagnosed our issue quickly and fixed it quickly also!!! Thank you precision and Ramirez👍
Tom was on-time and efficient. My window started at 6:00p, and it's now 6:25p, the job is complete and paid for, and I'm sitting at the table writing this review. I hate that my AC wasn't working correctly but I'm glad to have a reliable company to call when it does malfunction.
Ismael Garcia came to work on an HVAC repair and I’m glad he was there! He was professional, personable, and clear with his explanations. If I have any other issues, I would love to work with him again. Quick and easy.
Hunter and Jose did an excellent job of removing the old HVAC system and installing a new one. They were courteous, efficient, and very tidy. They explained the new system, thermostat and filter I’d definitely recommend these tow guys for lunch!