Reviews (29)
The grand opening was horrible.the food I don't even have the woods.are company spends lots of money here also.the portion look like some homeless shelters gives out .very little
This is the best hvac supply house in Austin. I love doing business here. Excellent employees. Ben is the man. Pat should buy him a lunch. Pat is awesome! Rad is very a great customer service oriented guy. Chris is very helpful. Great staff. I will continue to do business here!
Great
They are awesome folks. Love their energy. Everyone who works their are down to earth and you can tell they love what they do. Thanks guys.
Had the part needed for the job and had it ready to go.
Very welcoming and the employees are great and professional
For 18 wheeler it is difficult to park in this company dock, especially if is wet...just be careful with traffic coming your way...thanks
Not a good customer experience. Was there for a motor to buy in scorching summer But they refuse to sell an electrical item. Why a contractor license for electric item?
Good commercial supply house
Super nice knowledgeable
I just dropped by only to be told they have stopped serving retail over a year now. Friendly guys will direct you to affiliated retail store on N. Lamar who can help general public. I hope this helps some people.
Best place in town for HVAC supplies and customer service. Never had a bad experience there.
Only selling to licensed contractors, that's the same ridiculous policy adopted by hair product places... no real reason to do it, I guess they don't like to sell as much as they can...
Great staff and always have what I need. Andy is always helpful and answers any question I have.
No longer sells to the public, try Hamilton Electric for AC capacitors.
I have only done business with them once but they were very helpful. They had the bearings that I needed and couldn't get anywhere else. Thank you Johnstone Supply!
I just called and they said they only sell parts to licensed contractors. I guess that is an unfortunate change in policy
I received great customer service from James McClelland at Johnstone Supply. He helped me find the right parts I needed and helped me save money by replacing only what I needed to. He took the time to make sure I understood the return policy so there would be no surprises if I had issues with the parts. He went through the connections I needed which helped a lot when I got home and took everything apart. All of the replacement parts worked perfectly and we were back up and running within hours instead of waiting on a service appointment and a parts run. This helped me save hundreds of dollars. I definitely recommend Johnstone Supply Company.
They are friendly but incompetent. I ask them to email me quotes of equipment for my boss to approve before buying. They always take down my information and say they will send it out in a hour or so but never do. Its like do you want my money at all. Am trying to spend thousand of dollars at your place and you cant even email me a Quot. I would not use them other than my employer is a tax free account with them, because we are part of a state agency.
I went to buy a capacitor. On Amazon they run about $12-15. As a retail customer they marked it up an extra $100 +, total of $129.99. That is robbery. Be aware.