Reviews (28)
Todd is amazing. Back when I was renovating my house, I had four different specialists come in. Most of them suggested doing a ton of work, but Todd explained a solution that not only seemed the most practical, but was the cheapest. From that moment on, I knew I found an honest technician. Since then I've used Todd multiple times, and he always explains to me what's going on so that I understand what he's doing. I'm not knowledgeable about HVAC units, but I know an honest tradesman when I see one, and Todd has a customer for life out of me.
Quick same-day service. Todd was friendly and helpful. I'm grateful he got my AC running again in the Texas heat!
We had a great experience with Todd and Evaluator HVAC. Our HVAC was 20 years old and way overdue for replacement. Todd singlehandedly replaced the whole system and fixed some of the mistakes the original installers made decades ago, all at a more than reasonable price. Having a reliable, knowledgeable, and trustworthy contractor is invaluable, and Todd is definitely that. Working with Todd is infinitely more pleasant than working with a big company. We can't recommend Todd and Evaluator HVAC enough.
Great service and attention to detail. Todd is focused on building long term relationships and making sure customers are satisfied instead on focusing on overcharging for emergencies. He’s responsive and trust worthy.
I am blown away by the level of professionalism, skill, and attention to detail Evaluator brought to the job. They were compassionate and informative. They actually FIXED the REAL problem (instead of overcharging me for a manufactured problem and pretending it was my fault like other companies have done). Todd showed me step-by-step what was happening so that I had full understanding of the problem and how it needed to be solved. They also identified, ordered, and installed the part effectively and efficiently. I will absolutely be using them in the future and referring them to everyone I know. They were a pleasure to work with and helped immensely when my heater went out mid-freeze.
We used them twice, for both AC and heating. Todd is highly professional and clearly knows what he's doing. I'd highly recommend Evaluator HVAC based on my experience!
Believe me when I say this, no one will ever touch our HVAC system except Todd again. When we moved in about 5 years ago we had a new HVAC and damper system installed. Since then the same company has been doing our twice-yearly maintenance. I have been frustrated with the broken parts on a new system and the very uneven cooling from room to room so I reached out to Todd. When he came to assess our system he assessed it more thoroughly than I have ever seen. He climbed way back into my attic to check all parts. Once he had the diagnosis he went over everything with my husband and me. I felt educated and confident in his work and the plan he had to fix it. He even ensured the work was cost-effective for us. His prices are excellent and he did the work quickly. If you are looking for any HVAC work I truly cannot recommend him enough.
Our A/C was getting old and it was already underpowered for our house. Todd installed an awesome new system for us! We also had him install all the recommended upgrades, to give it that extra improvement. Like the ionizer for example, for air purification. Great improvement! Our house chills down so well now, which I love but some of my kids need hoodies for, haha. Todd was a lot of fun to work with and even braved the rain. Plus he saved us a lot of money with some clever workarounds to the weird issues of an old system. Oh, and being able to control our AC from my phone is awesome. It will even adjust the temp automatically when I leave or arrive home. Now everyone is happy!
I had called my go to AC repair place but they didn't call back. Found Evaluator HVAC on the Amana web site as a recommended provider, and reviews were good so I called. He was able to arrive within the hour, so I paid the deposit and he showed up within the hour as promised. His analysis matched what I had thought... a bad switch in the unit. But he also found decayed wires which could have shorted 220 volts in the near future. He cleaned those up, then sprayed insecticide to prevent insect damage... something other techs failed to do. He was both knowledgeable and ethical, and his work is professional. Before leaving, I asked what he charged for a pound of refrigerant. His response was cheaper than other companies I've used. Once he left, I sent an email to our neighborhood group to recommend him for AC repair and install work. So yes... strongly recommend.
We had a poor experience with Stand Brothers, who have apparently sold out to a cooperate giant and are no longer family owned since the last time we used them. We call Evaluator for a second opinion and Todd came out within the hour. He tried to service our existing HVAC and get it running for us so we didn't have to go without AC until we could get a more permanent fix. When that didn't work he offered to either replace the motor, which may or may not extend the life of the HVAC, or install a temporary motor until he could work us into his schedule to replace our HVAC with a newer model. We had him install the temporary motor, which he did not charge us for, and he wase able to get us in the following week to replace our HVAC. His team was very professional and very fast. The whole job was done in about 4 hours. He also helped us apply for whatever existing rebates we could get. He was very personable and accommodating and I really appreciate the work they did for us. I would recommend them to anybody.
Todd was absolutely excellent. When our 1994 AC unit started failing, Todd came out on a Sunday to provide us a quote and details. The following Saturday, he was able to install a brand new 18 SEER unit to our house in 1 day. He was prompt, straightforward, and handled all of our questions with ease. My wife and I are thrilled at his performance, and would definitely recommend him!
Todd quickly got several of the AC units working well again at our church. He was easy to get in touch with and was on time for the appointments. He did services above and beyond what was expected, and left the work area clean.
"An intelligent, highly-skilled, expert craftsman who is an efficient, punctual, honest, fair, & courteous perfectionist" is an understatement in describing Mr. Mowry-- a professional who CARES!!! Todd Mowry is 1st class on every level with his superior expertise in multiple disciplines and a bygone era of conscientious perfectionism in his work ethic-- even when subjected to a 12-hour, weekend workday!! Todd's assistant James and scheduler Cindy (who filed our Austin Energy rebate forms) were 1st rate, too. And for such an advanced level of expertise, Todd's labor as well as equipment charges were surprisingly reasonable. In fact, Todd significantly outbid major competitors... saving us thousands by installing a top of the line HVAC system that also provides an "as-long-as-you-own-your-home" life-time warranty. Staying totally transparent with clear, helpful explanations of everything he did, Todd became a trusted friend who we've already recommended to our neighbors. I just wish he could have built my whole house!
Todd was quick to respond, available for an immediate install, courteous to my tenants, and worked closely with my insurance company to help them understand the needs of my repair. Took care of me from start to finish!
Evaluator came up highly recommended when searching for HVAC system service. Scheduling the service call was easy, and Cindy was great with giving us the pre-appointment details. Todd arrived on time, performed a tune-up of both our HVAC systems and pointed out a maintenance issue that we chose to fix as well. Todd explained what he was doing, answered questions and went above and beyond to provide us with great service. We will definitely use Todd's services for all HVAC needs in the future, and will happily recommend him to anyone who asks.
Todd is our hero!!!! It was 7 degrees outside when we found out our HVAC system had stopped working. He was highly recommended so we gave him a call. He immediately called back and helped me troubleshoot it over the phone (since we just received 6-8” of snow and coming in person wasn’t an option). He ran through a couple of suggestions and the last suggestion allowed it to fire right up. I spent hours researching ahead of time and he fixed my issue within 10 minutes. Will use him for any future issues. Thank you Todd!!!!
Todd was Very helpful with the city inspector easing the permit process with our complete remodel of a home. Showed up and deliver products as promised. Even came out for warranty. It was just a simple fix, technically not warranty but he took care of it same day service. Very knowledgeable and professional highly recommended for his services.
Great job installing a mini split system, super helpful and knowledgeable. Had to switch installation dates multiple times and Todd was very flexible in accommodating so close to the holidays. Overall very pleased working with Evaluator HVAC and would definitely recommend.
Todd is extreamly professional and has a superb attention to detail. Which results in a fantastic workmanship. Todd treated my HVAC system like it was his own at his house. The result was outstanding for updates to my HVAC closet, new vents to rooms, new Ecobee thermostat, high air flow grills, air purifier, fresh air damper and a few more key tasks.
We were SO pleased with Todd at Evaluator HVAC!! He was super prompt with coming out to diagnose the problem when our AC went out (in July!). After assessing the problem and putting on a temporary fix so we wouldn’t have to go another night without AC he then returned the next and had us up and running by the end of the day! Also he worked his tail off for nearly 12 hours at our house to make sure our new system was working well. We also really appreciated his transparency and knowledge regarding the whole process. We are so grateful for his work and would confidently recommend him!