Reviews (24)
Always great all the way around. Thank you!
Explained things clearly. Answered our questions. I feel we can rely on them.
I recieved stellar service from Cool Choice. Joey T is honest, considerate, and an all around good human being.
Joey was right on top of it and took care if this issue. Highly recommended!
Joey and his team have been very responsive about servicing our AC system and cleaning out the drain line. We really appreciate it!
Cool Choice was able to perform top of the line inspection and work on short notice for me! Their team was professional, respectful, Veteran friendly, and informative. They provided repair options and competitive pricing. I will be coming to them for all my HVAC needs and will send anyone needing HVAC service their way for sure!
Joey and Tracy were professional, efficient and friendly. Explained exactly what they were doing!
Our system was old when we moved into the house 16 years ago. Cool Choice has been to our home at least 3 times in last 6 years. Joey and other staff are professional, fast and honest. After replacing a fan, and making a few other required repairs, they gave me a detailed write-up of what they did and potential issues that might occur in the future with our old system. I asked for info on a new system and Joey gave us several links and a quick lesson on pricing and suggested systems appropriate for Central Texas. Joey followed up after the visit with several texts, emails and phone calls to make sure everything was still working great. I wouldn't hesitate to recommend their service.
Amazing service and wonderful response time! I had some issues with a system that was installed a year ago just before I bought my home. I inherited the product but Joey didn’t treat me like anything but his new favorite customer! He came over within an hour and offered to fix a few small things under warranty!
Joey was very friendly, honest, and patient with all of our questions. We're so glad we found a trustworthy AC/Heating team!
Cool Choice was contacted because my A/C kept shutting off as if it had no electricity to it. Joey immediately diagnosed the issue and a service call was set up. The technician arrived on time, performed the diagnosed maintenance quickly, which corrected the problem, and I was notified the job had been completed. Very efficient, knowledgeable, friendly, prompt, and professional.
Quick, professional, problem solved.
Contacted Joey about my home A/C issues. He was very responsive, arrived on time and he was able to troubleshoot my HVAC system, find and fix the issue quickly, fulling explaining everything. I would recommend Cool Choice to anyone.
Current Austin temperature at Camp Mabry is 106 (13 July 2020). My a/c was dead and is now blowing cool air after a quick fix from Cool Choice. Thank you so much, and look forward to working with you guys in the future!
outstanding customer service; they know their stuff and are a pleasure to work with
Friendly, knowledgeable and honest! Came out the next day and got my house cool again!
BEST SERVICE IN THE CITY OF AUSTIN! Would not use any other company! Their knowledge, professionalism, honesty and customer service is flawless!
I've worked with Joey and his team for several years now and it's always a great experience. They're responsive, knowledgeable, and always go above and beyond to make sure everything is in perfect working order. On multiple occasions Joey has gone out of his way to keep us comfortable. Cool Choice has set the standard for every service provider I work with (and it's a high bar!)
We had been without a/c overnight and Joey was quick to respond and had the part we needed. The house was cooling again in a short period of time.
Bobby at the Bryan location is great! I called with my system down and company over, and he arrived within an hour from my call. Once he arrived, he had it fixed in even less time than it took him to get there. From his professionalism, speed, and willingness to explain what he was doing, I could not recommend Cool Choice any more highly. If you're having heating or AC problems, call Bobby with Cool Choice Hesting and Air!