Reviews (97)
Jorge was amazing. He did a very good diagnosis of our issue. He came with Sean and he was awesome as well. Both were knowledgeable, meticulous, and diligent.
In the hottest days of summer, very responsive, thorough system check and professional. I am very pleased. System works great now and I feel they not only resolved my issue, but thoroughly inspected the entire system and made sure everything is in tip top shape. These guys are well worth giving a call if you need any A/C or heating system needs.
Jorge was awesome came and assessed the problem right away
Jorge Rivero was super helpful and professional! After just 20 mins of his help my apartment felt much cooler and I could already feel the issue being resolved. Great work, I comfortably recommend Jorge and his company!
I am a renter, and submitted a Maintenance Request to my property management in the middle of the night when my Air Conditioner was blowing Not cold air. This work order was sent out when business opened, on Friday June 30th. It was getting later in the day and I started to concern that I was going to be sweating through the whole weekend. At 2pm, I get a phone call from Atlas - saying they were assigned from my property management and They Had A Time Opening and could get to me within about an hour and a half!!!! Jorge arrived to my house very near the expected time. He was professional and polite and empathetic to my discomfort in the heat. He work methodical and diligently to determine the problem and fixed it promptly. Providing his knowledge to explain what was wrong and what he did. Although my house was still hot for hours, Jorge demonstrated that the air blowing from the vents was now cold and made clear that it will take quite a while before the house will feel cooled. I am very pleased with Jorge's repair and customer service. He is a representative for Atlas AC Thank you
Atlas A/C techs Juan Carlos and Jonathan knocked out my new a/c install in this 100 degree heat. They were so nice throughout the day despite the 140 temps in the attic, they worked their butts off through the evening on an especially difficult/technical install.
From the first call, Atlas was helpful and professional, educating me about different systems without pressuring me to upsell. My tenants onsite said they were the most professional bid, and they were there on time and worked hard all day. They were competitively priced, too! I will be calling them again in another 10-20 years!
Got the problem fixed with no issues and we have A/C again. Great service and Jorge was great.
Jorge came out and provided excellent service. He takes the time to explain things so you can feel confident about what the issues are and how they can be resolved. I would highly recommend Atlas AC Repair to anyone.
Thumbs 👍 up to Jorge Rivero @ Atlas AC Repair! He was very informative, professional and friendly! Awesome people person! He explained how the AC system operates in great detail & provided me with a few Dos and Don'ts. Very recommendable.
Jorge was awesome, professional and polite. I would like to say what an excellent job he did!
I got my AC repaired by Jorge Rivera today. Great service and really polite!
Jorge was great! Even though he couldn't make the repair today, he explained everything completely and ensured he would submit it for the approvals with my property management company.
Jorge was great! Very friendly and knowledgeable. He even used some teaching skills and educated me on some HVAC info. A/C is running and my apartment is feeling ice cold again!
Great company with honest treatment. Excellent repair plan and Jorge was the right guy. Thanks for a good experience.
Jorge is a hero! He did an excellent job figuring out why my a/c unit stopped working and was able to quickly repair it. He double checked to make sure everything was cooling properly, and in this 100 degree weather he is my new best friend. Thank you so much Jorge!!
Jorge is very professional and knowledgeable. He explained everything and was awesome to talk too.
I have dealt with a lot of AC companies over my 35 years of being a multiple homeowner. Atlas AC is by far the best. I started researching different AC companies over the last 6 months when I knew my heat pump system was at the end of its life. After watching the videos on Atlas AC's youtube channel I was sold on them. I had them install my new heat pump system inside and outside units. The whole experience was great and the price was fantastic. The initial technician Jorge, the salesman Pete, and the installers Israel and his father were top notch. No commissions and upfront pricing! They didn't try to sell me anything I didn't want or ask for.
Super impressed. Jorge Rivero came to fix our AC, not only did he arrive on time, but he was super personable and knowledgeable. He found the problem and fixed it quickly which is so appreciated.( bc it was a hot few days ) thank you!!!!
I called Atlas AC to get a price quote for replacing my outdoor condenser unit due to having gotten a leak test diagnosis from another AC company claiming the outdoor condenser was not holding pressure. The quote from the original AC company to replace the condenser unit seemed high. Atlas had a very competitive price, so I scheduled them. They installed a new condenser, but the system still wasn't holding pressure. They diagnosed a leak to the inside evaporator coil, and offered me some very reasonable offers to either replace the coil and keep the new condenser, or they even said they could take back the original condenser (since they suspected it was actually fine) and just replace the coil, even though it was not there diagnosis that led to having the outdoor condenser replaced. They were very accommodating. The service people (Jorge, Juan Carlos, and Nathan) were all very professional, very thorough, and went above what I expected. Pete (in the office) was also super helpful and responsive. I highly recommend Atlas AC and will use them again.