Reviews (9)
Michael was kind courteous and professional! Worked with him twice and both have been great! He's happy to answer question and helps me as a homeowner to make sure I'm doing my best to keep my HVAC system up and running!
These guys there are professional I like this work love it
Excellent customer service. Great company. Kyle showed up promptly and evaluated the situation and provided solid feedback. I highly recommend Arrow. They are rock solid.
Jorge came in and fixed the problem! Thank you guys
Same, got charged 300 just to replace a capacitors. Capacitors are 12 dollars. Not using this service again.
The technician was very unprofessional from the start and rude.We got charged $90 for them to do an inspection wich involved removing an inexpensive piece that took under a minute then for him to put a new one back that took under a minute aswell and charged us something like $200 to put it back. So we got charged around $300 for 5 mins of work for an inexpensive peice.
Our AC stopped working this Monday morning. I called Arrow at 9:00 am, their technician Kyle arrived at 10:00 am and the AC was fixed within 30 minutes. We first used Arrow 5 years ago and they have always provided fast and professional service, and their prices are fair and reasonable. I highly recommend Arrow HVAC
Called on 2/22 RIGHT after the Austin snow-pocolypse after calling 4 other places that all said it would be several days. They gave me a window of 2-4 and showed up exactly at 2:00. Jorge was effecient, explained everything to me (I have no idea how any of our system work), and was the best price. HIGHLY RECOMMEND!!
Have used Arrow several times in the past 5 years. Always very responsive, follow-up is on point, prices are very fair and reasonable. They do NOT look to oversell you on services you do not need. Their technicians have been patient and helpful in answer all of my questions everytime. Very professional.