Reviews (31)
This team is amazing! Quick and responsive, helpful and knowledgeable, friendly and professional. Alpine has helped us out of several tight jams and always helps explain what they do and what we should do moving forward.
I appreciated their level of service today! Their communication has been fantastic too!
Thank you Alpine for a great job. Cliff the owner came out and gave me a very fair quote. Corey and the team in the office were very efficient with communications and scheduling. The team that came to install were great and very professional. Thank you Jose, Victor, Jordan,Jorge & Scotty! I will recommend you guys to anybody who needs and HVAC work done. Daniel - Supreme Shades
The tech they sent was smart, friendly, and sincere. let's hope the rest of the company is as great as he is!
Quick response with a side of excellence.
Hands down the best HVAC company in central Texas. Great communication and service. These guys helped me with a very large install at my business. Cliff and Cory spent weeks with us discussing options and best plan of attack for the installation. They installed the unit and new duct work in a matter of hours. Could not have been happier with the whole process. Today, they sent out a great tech named Scott to help me with a issue we were having at home. Simple fix and Scott was above and beyond professional. I can not say enough great things about Alpine. I will continue to pass along their number to business owners and those that need help at home. Thank you Alpine!!
I would highly recommend Alpine air to anyone that asks! They were able to help me in a critical AC situation and couldn't be happier.
I’ve been using Alpine Heating & AC since 2018. Cliff (the owner) has always been helpful & genuine to solve AC & Heating issue(s). In my case this week, my AC #2 unit which provide the cool/warm for 2nd floor level using the Nest thermostat which control this unit was out due to the error (e23) “no power to Rc wire detected” and since the AC was out 2 days prior and our local Austin weather in April was cool during in the evening so no AC was running until AC needed to running normal setting schedule then I found out from my Google Nest app that AC #2 was “off line”..meaning no power, not charging the Nest thermostat then Nest has no battery to operate and communicate to WiFi. at first, I thought it is the Nest thermostats issue. I the started troubleshooting by switching the RED Rc to RED RH port, still not work and thought I have a bad nest thermostat. I switched and unbox a brand new Nest thermostat but same error. So all these happen on a Sunday (which day #3 without AC) and I thought no one would work so I turned to you tube video. I guess each video show from different region in USA so AC configuration may be different. In my case the furnace (part of the AC unit to control air flow) located in the attic and mentioned from the video was the AC drain got clogged up. My Furnace has 2 drainages, the primary drainage goes from my furnace to a pvc pipe to a below bathroom sink and the secondary drainage went to my out side below the eave of the 2nd floor roof and it was No clogged, dry and so my drainage pan below my furnace. Cliff advised me about the primary drainage that I didn’t know about. So spend at least 2-hrs there to clean out. It was dirty from previous replaced unit got rusted and tech didn’t clean out and I wouldn’t know. But still not work..Cliff send out the first visit (Monday / day#4 without AC) and the tech named Scotty and he did some measurements at the furnace and remove various wire connection to measure with his volt meter and re
Great service and response. We highly recommend Alpine Heating & Air!
We’ve been working with Alpine for years and they’ve always been reliable and do good work. We have an 8,000+ Sf building downtown and they’ve done everything from replacing rooftop AC units to small projects inside. Highly recommend.
They replaced my AC unit and were fantastic! They were incredibly accommodating and had the best prices around. I am so happy I found them and cannot recommend them enough.
I have been using this company's services for the last 2 years and I wish I had known about them sooner. They provide excellent service and every employee I have dealt with has been very pleasant.
I shopped around to install a Dust Free Active Purifier. Corey was very responsive and offered the best quote. When I reached out weeks later after doing my cost research, he immediately responded and was able to get the installation service scheduled the following day—WOW!!! The tech, Scotty, who came out to install the device was on-time, professional and knew the product very well. He took the time to show us in detail the installation performed and how to monitor the device. I was very impressed by Scotty and his willingness to interact the entire process with me. If you’re looking for quality customer service and professional work, look no further than Alpine Heating & Air Conditioning.
The fan was running continuously even when the heater was not running. Called Alpine and they sent someone in 30 minutes. The technician found out that the thermostat failed and replaced it right away. Problem fixed in less than an hour. Superior service!
Talented technicians and excellent customer service! It really helps that they are focused on quality over quantity.
I would like to compliment Alpine on their excellent customer service in making a situation right. Following the initial service call, we were pretty frustrated that the refrigerant recharge only lasted 24 hrs until the unit went out again. After expressing our concerns, Alpine explained the technician’s decision yet was empathetic to our frustration. Needless to say, they refunded us for 50% of the tab which made us feel appreciated as a customer. Alpine will treat you right as they put the customer’s interests ahead of their own. We recommend using Alpine if you want to be taken care of as a customer!
Called Alpine with a major emergency on a Saturday. They Rock! And came right away. The technician helped diagnose the real issue which was electrical breaker failure and we were able to get that resolved. I am thankful for the honesty and integrity of this company. They did the right thing and now have a customer for life.
I'm so happy I called Alpine for a quote when I knew my A/C unit was on its last legs. I had gotten quotes from other companies but was not comfortable with their pushy sales approach. Cliff didn't try to "sell" me anything. He gave me his recommendations then let me make the decision. I appreciate how honest and transparent they are. I will only use Alpine for my heating and air conditioning going forward!
We're very happy with our decision to go with Alpine for our new AC. Ask me in 10 years if I still think they did a good job, but based on the bid process and installation, these guys get 5 stars. I'd describe them as clear, fair, honest, knowledgeable, and practical in their dealings. And super nice. We got five bids and their pricing hit right around the middle. There is no upselling. Both Cliff, the owner, and Corey answered multiple rounds of questions and helped us pick out the right unit for our needs. Ruben, Jose, and Jordan did a great job on the install, and they took care to clean up afterwards. I would recommend Alpine to anyone needing a new HVAC.
Love these guys, who were recommended to me by a coworker. Honest and trustworthy. I don't leave many Google reviews, but when I do it's because the quality stands out. Thank you Alpine.