Reviews (100)
My technician was very knowledgeable and nice. He did a good job overall however there was one critical area that was not done well. I paid for a $69 diagnostic and was expecting to hear or see a list of things that need to be done to fix the AC unit and schedule a second visit for the repairs and better understand the cost breakdown and why. Instead, the tech proceeded to say “here’s all the things I did, you owe me $742.” I explained to him that I scheduled a diagnostic to understand the problem, “why did you fix everything for an additional charge right away without my permission?” There was no answer other than “sometimes I just get in the zone”. This aspect felt shady and uncomfortable. The quality of the work was great but the way they charge is concerning.
Arthur was an excellent service tech. Very capable and timely. ABC was very responsive to our HVAC needs when many others were not.
ABC’s tech Charles provided emergency service to an air conditioner that was not functioning. When he determined that the service he had provided was still under warranty, he made sure that the warranty was honored and serves were provided at No Charge. Thank you ABC for prompt , courteous, professional service delivered with integrity.
Shelby my technician was outstanding, professional and informative. I felt more knowledgeable after my visit and my system is in good hands with ABC.
Shelby McLeod was at our home 6/27/2023 and did a fantastic job of servicing our HVAC system and replacing filters. He also went the extra mile and hosed out the outdoor AC compressors. Real dedication and professionalism. Thank you Mr McLeod Last year 2022 Daniel was very professional and did a great job of prepping our furnaces for winter based on our maintenance contract with ABC . We’ve worked with ABC since they replaced our HVAC system 5 years ago.
Jeremy worked with us to complete the annual maintenance and actually helped us understand quite a bit about our units. Would highly recommend him.
I use ABC for a number of Home services including HVAC maintenance, Pest Control, and household repairs. They always do a terrific job and the technicians are super trustworthy people. Definitely recommend
Nate Estrada quickly and thoroughly diagnosed and then fixed the problem with my AC. He was friendly, polite and professional.
Billy is the best HVAC technician that I have had in 40 years of home ownership. He diagnosed a very difficult voltage problem and made the repairs…no other technician ever bother to check even when I had a new unit installed by another company. I cannot recommend him and ABC enough..tops in my book. The accounting also included both Billy’s visual and oral summary…..no company has ever provided this info.
Travis was very thorough with the maintenance for our HVAC system. He made sure that the unit was working properly and efficiently. He checked the temperature levels from the outside and inside units to ensure that the levels were on point.
ABC went beyond expectations to ensure that my AC was working on short notice. The were able to to quickly resolve a tricky issue with my system and provided a solution that helped me to avoid costly replacements. Caleb did a fantastic job identifying the issue and correcting it.
As usual, it was ABC to the rescue with getting our HVAC fixed! They are the best!
Our service tech Cade arrived on-time and got right to work. I appreciated his friendly demeanor. He was quite knowledgeable and was able to explain what part and why I needed it in a way I could understand. He quickly replaced the capacitor and also cleaned my exterior a/c unit. Highly recommend Cade. He is a fabulous, friendly employee who is one of the reasons I return to ABC year after year for my annual service.
Tech showed up on time and fixed me up quickly and professionally.
AB&C Home technician Billie did a very thorough and professional job diagnosing a vent damper malfunction in our A/C system He explained what the problem was and made corrections to mitigate the problem.
ABC is really the best AC guys I have found in Austin. Needed a new mini-split installed. They arrived on time, we’re very professional and left the place spotless. If my other mini-split goes I will definitely have them back! So ABC came out for my yearly PM visit on our AC units. Arrived on time, checked the unit out, and left the place cleaner then when he showed up!
On time. No drama install. Finished early. Much cooler house!!!
ABC HVAC services are phenomenal. We have used them several times now, from small maintenance issues to full replacement and everything in between. The technicians and staff have always been incredibly knowledgeable friendly and on time , but most importantly they have always given us multiple options never just leaving us with only the highest priced fix. I wanted to provide a specific shoutout to our two most recent points of contact Michael James and Marc Dziak, ABC is lucky to have to both on their team.
Kevin was professional and friendly. He answered all my questions and more. He was overall very helpful. He was here within the first hour of the window. I hope he is the person I get every time I have my maintenance done.
Thank God for honest people to do business with. Marc and Billie and team are my go-to people now (I am sure they have other great people too!). Thanks, Guys!