Reviews (100)
What a great outfit! They reminded me of the Santa Clause from miracle on 34th street. If they can’t help you, they find a way for someone to help if at all possible . I’m a general contractor and highly recommend these folks.
A-Plus did a great job with the installation of my unit. Andee in the office made sure that all my rebates and warranties were completed correctly. Very Helpful!
Zach was personable, friendly and efficient. Very pleased with his service.
When the air conditioning in my rental house began to fail, I called A-plus to see if the unit could be fixed and perhaps last for another summer. The technician promptly came the next day but the verdict on the ac unit was terminal. A-Plus quickly presented a proposal to replace the unit and had the unit replaced before the old unit completely died. It is a pleasure to do business with a company that is easy to work with and does good work. Thanks. The unit was installed just before temperatures climbed to the 100s.
Israel is very professional, knowledgeable and responsible. I would definitely call A-Plus again!
A-Plus was a life saver during the heat wave. Our whole system went out, and they did everything they could to squeeze us in and install a replacement. We've had a couple of issues specific to our house since then (not their fault), and they're always responsive to get here as soon as possible. It's a small family-owned business, and Greg the owner came out to do a finally look over our new system. Andy was especially helpful with scheduling us in and I appreciate her keeping me updating on any changes to the schedule, especially when we were able to get someone in earlier than expected. I highly recommend A-Plus.
Called them about my dead AC at 9:30 AM, they had a tech out who got it fixed and blowing cold by 11 AM. Really great, quick service.
Hunter our technician was fabulous. Answered all of my questions and showed up on time. He really knew his stuff ! And was extremely professional. Very happy with the attention and effort of the A+ team from making the appointment to deliver.
First time using this company and very impressed. Employees were professional and helpful. Great service!
System was low on freon and they resolved the issue quickly and reasonably priced. I highly recommend.
We've called A-Plus Air Conditioning & Home Solutions a handful of times for service over the past 12 years at our home in central Austin. When our AC unit suddenly stopped working, we knew who to call. They've always made every effort to provide quality service and get our system fixed the same day that we called for service. Our service tech today, Israel, showed up exactly when A-Plus said he would, did a thorough assessment of our indoor and outdoor HVAC units and provided us with various options that contained clear, competitive price. No hard sell. After deciding which course of action we wanted to take, Israel was gone briefly to the warehouse to get the necessary parts and had the whole job completed within 2 hours of his initial system assessment. We will continue to recommend A Plus to everyone we know. Thanks!
I can’t say enough good things about this company. Extremely responsive, showed up on time to give me a quote and Josh took the time to explain everything in detail. He even caught some error another company made in their quote which would save me a significant amount of money. He offered multiple options and gave me his opinion on which option would be best for my property. I really appreciated, what I felt was an honest quote that explained in detail what I would be receiving. So many companies try to oversell or upsell and I didn’t feel like I had that experience. I also love that it’s a family owned company! That’s rare in Austin. Thanks Josh!
A-Plus installed a new system and the process was very efficient. Stephanie and Andee in the office help me with the process from the beginning to the end. The installation crew worked so hard in this Texas heat! The insulation crew did a great job as well. Everyone showed up on time and I look forward to working with A-Plus to keep my system working for years to come. Thank you!
Very professional !! Zack identified and fixed the a/c problems. Will definitely use A-Plus in the future.
We’ve worked with A+ a few times and they are top notch. Setting up an appointment was easy. They came out on time and Israel was great! I appreciate that he was professional and recommended a simple “monitor “ approach to our issue. With the Texas heat, I’m happy to say A+ is a go-to for our family!
They came to fix my AC real quickly. In a hot summer day in Austin, nothing is more important than this. So I really appreciate their help!
So far we've had a great experience with A-Plus, they did plumbing work for us a few years ago and has been working very well. Then on Friday June 16th I called and they came over immediately to see what our plumbing issue was. Waiting for an estimate at this point, but I'm very pleased with their service so far.
A-Plus Air Conditioning & Home Solutions was amazing!! They were able to squeeze our appointment in on the same day we called them. We’re new homeowners and hadn’t had to call someone to address our AC before. Our Tech, Israel was awesome and super informative on the different things he was troubleshooting. Once our AC came back on, he stuck around to confirm cold air was coming thru our vents. He really saved us!! Without his expertise, we’d need to book a hotel to avoid heatstroke. We will absolutely be recommending them to all our friends!!!
I had a shower that had lost water pressure so I called A Plus and they had a technician out within 24 hours to fix it. The technician worked quickly and completely fixed the problem in less than 30 minutes. I would highly recommend A Plus for any home service needs.
Stacy has been a gem to work with. I love that I can text her and she gets back with me and schedules the work… Fun to talk with on the phone, and A+ team was the first to respond to our electrical emergency, in February, when we had no power.