Reviews (34)
Dylan fixed my refrigerator/freezer problem! He was courteous and professional. Recommend!
Helpful, prompt and courteous. Couldn’t have asked for a better experience. My refrigerator was freezing, and making a loud whirring sound. Dylan diagnosed the issue and then came back the next day with the part and installed everything for a very reasonable price. Everything is working perfectly now.
Do not waste your time with 786 Appliances or the owner Dillon. He came out to do a simple repair, only to find out our filter needed to be changed. He charged me over $200 for showing up. Complete swindler. He did get us a quote to replace our icemaker but changed his price when I called him to come and install the part. After giving a time for delivery and install he was a no call no show each time and had some excuse as to why he could not make it. After 10 attempts, multiple calls and texts I have given up. Made a quick call to another local company and had the ice maker installed the next day for half the price he quoted. Buyers Beware.
Dillon was extremely knowledgeable and helpful!
Came out to fix my Samsung oven in July. Said it needed a control board and would have to be ordered. It was going to be about $400 and he took half payment at the time. Waited two weeks and called. Said they were still waiting for the part. Never communicated with again. Tried texting and calling, no response. So now it's almost January and basically had $200 STOLEN from me. Never heard back, don't know how this company hasn't been shut down yet but unless you like being scammed, STAY AWAY!
Scam alert! Had a guy come out to fix a draining issue and also replace the seal as it was leaking. He fixed the draining issue but not the leak. After he left it immediately started leaking. I reached out to have him come and complete the job that I paid 160$ for and he stopped responding. Now when I call they answer and hang up. Stay away from these scammers!
Replaced my icemaker it was leaking 8 months later it's doing the same thing. Called Dylan he was supposed to to come out never showed up didn't call. I texted him still haven't haven't heard from him. I will never use 786 again.
NO people or communication skills.
Dylan was very courteous and professional. After inspecting our washer, he determined that everything seemed fine with it, it just needed re-leveling. It was worth the service call to know that the washer WASN'T broken! This seems very honest to me. I would recommend 786 Appliance for your appliance repair. Thanks Dylan!
Dylan Taylor came to repair my dryer Jan 24,2021. The price was 278.50 to replace the belt. March 27th the dryer stopped working/spinning. When I called Mr. Taylor back and mentioned he had repaired the dryer in Jan and to set up an appointment, he was very rude and unprofessional. If your looking for reliable service and a place that values their customers, and treats them respectfully, this is definitely not the business you want to use.
I could not be more pleased with this service Dylan had the part in his truck he was so courteous and so nice he fixed it in a timely manner and I mentioned another problem I had with an appliance I would definitely be calling them back and I highly recommend the service to anyone who needs any appliance or repaired they were awesome beyond belief
Returning customer!! I must say the service was so great I had to call again to get my washer fixed. He previously worked on my dryer so I figured why not call again!! He was on time very professional and respectful. I would highly recommend this company. My husband and I are very pleased with the service we received. Thanks again!!!!
Got my vote. On time arrival. Friendly and professional. Took care of my situation in no time. Highly recommend.
Super fast and incredibly honest. I will use these guys in the future. Absolutely great customer service from Dylan
Called Wed and Dillon was out resolving the issue Thursday. Great service.
My washing machine door stayed locked and no amount of coaxing it open would let me relinquish the clothes inside. I called 786 Appliance repair and a friendly live voice answered. I was immediately relieved that the repair person would arrive in 48 hours and not 7 days. My clothes were stuck inside the machine and I wanted them to still be alive when the door unlocked. When Dylan arrived he quickly assessed the situation, also tried to coax the locked door open, took the top panel off (it's a front loader) to examine the machine from that perspective, and gave me a reasonable estimate. I was very pleased with Dylan and his professional approach to our situation.
Dylan came out on a SUNDAY to fix my kitchen refrigerator which stopped working Saturday evening. He had a few questions and I talked to him during the 20 minute visit (no extra charge like mechanics). He spent 15 minutes vaccuuming the front and rear engine areas and 5 minutes diagnosing and replacing pieces. It's worked great ever since! Three weeks later my garage fridge quit working. I called Dylan on a Friday and told him he could come out next week. He arrived at my house at 7:00pm and had the fridge diagnosed and repaired in 10 minutes. It was in the 100 degree garage and Dylan remained polite and professional the whole time. Great work. Great man.
Highly recommend!! I called on Friday he was here Saturday fixing my dryer amazing service!!! Didn’t take him long at all to fix it. If I could give more stars I would!! Just amazing!!!! Also great prices.
We suddenly had our LG refrigerator stop working and didn't know what to do or who to call. After reading all the great reviews I decided to call 786 Appliances and have them come for service. Turns out everything I read about them was spot on! Dylan was prompt, professional and worked VERY hard to get our fridge back up and running. He worked well beyond normal hours to get it working again. Turns out we had major compressor failure but Dylan was able to get the system purged of oil and all leaks repaired. Definitely went above and beyond our expectations. Even after all that our repair was completed for what we were originally quoted. Highly recommended for any service or repairs you need! Thanks Dylan!
Did not fix the problem from yesterday and then they were suppose to call me to be home the next day they did not call to give me 10 minutes to get home to meet them. They left and would not accommodate me. Poor customer service!