Reviews (64)
Kevin gave me some great tips on overall maintenance and things I'd never considered regarding my home HVAC system.
Team was on time, and knew what they were doing. Would recommend them
Excellent response time. Courteous and knowledgeable technicians. Both times they came the say day.
Tricounty Air Care is awesome, I'm about 5 years in with my new system and it transformed our lives. I went from builders grade trash to a quality system that Tricounty stood behind. You know what you've got after the purchase. I also had them install a system in my workshop. Staff knows their stuff, Heather talked me thru how to set up my auxiliary heat coils in the thermostat during snow-mazilla 2020. Without her knowledge my system would not have functioned properly. I found it hard to find a place that would send documented estimates before purchasing... THEY SENT ME 3 ESTIMATES in writing. GREAT QUALITY SERVICE and I even have the official service cap. This is not a paid advertisement.
Had both the heating system replaced, then a few years later had the ac replaced. Both times they were very punctual and attentive to our needs. Would definitely use again.
They are awesome! Respond every time I call and do a great job! Reasonably priced.
I have had Tri County for many years, since the early 2000’s. I’ve always gotten knowledgeable help & feel like they have my best interests @heart. We usually get Sammie….he’s great. He is on time, dependable & cares about helping us either be cool or warm depending on weather. Nice to know I don’t have to worry about getting good service….it’s provided every time. Thanks Tricounty
What a great group of guys! hard working, and very nice. Nick thank you for everything if it were not for you we would have never resolved the issue. Appreciate it I highly recommend tri county air.
Turned on the heater for the first time after a while and it wasn’t turning on. Nick was our service technician and he arrived within the scheduled window and systematically went through all of the possible reasons it wasn’t working and repaired the problem (without trying to recommend any major replacement). He was very detailed about explaining his steps along the way. Very thorough and professional. Very satisfied with TriCounty Air Care and will probably schedule a maintenance service with them BEFORE we turn on our AC again to make sure everything is set for the spring.
Pleased with work provided. Arrived on time and repaired quickly. Pleasant service man and he explained findings and repair; Will definitely utilize again,
Great team!
I have been dealing with Tri County Air Care since they replaced my system a few years ago. From the first encounter I was comfortable. I haven't used anyone since. They perform my semi-annual maintenance and answer any questions I have. Great value and wonderful service and I genuinely enjoy the people that I deal with. I get calls all the time from other vendors offering their services, but I will not switch.
Sammy came out on short notice after hours. He was professional and quick and fixed our air in the August heat—I highly recommend them!
Tricounty replaced a coil for my 5-ton central AC unit, and it was a disaster. For starters, they were supposed to arrive in the afternoon but showed up about 8:30am with no advance notice, which they were also supposed to provide. Company had a coil that matched specs for system, but it was 3" larger than the existing coil. Per the owner, they knew this in advance, but rather than order the right unit, they installed anyway. When they arrived to install the coil they could not get it through the attic door. In the process of forcing it into the attic they broke the attic door. A few hours into the work, a third guy arrived to help the first two. He was more experienced, and told me he was dispatched because the initial 2-man crew got in over their head. Fast forward a couple hours, I walked downstairs and found fiberglass insulation all over the floor, countertops, tabletops, carpet. It was also in the ducts. I quickly turned the AC off to prevent further blowing around of the hazardous fibers. Company promptly dispatched a cleanup crew to vacuum out the ducts with a special HEPA duct cleaning device to trap the fibers. This was the only thing they did right all day. Per owner, they knew they had a potential health hazard on their hands (breathing the floating fibers) so acted quickly. Five hours after they left I was still finding fiberglass clumps stuck in the ceiling ducts. They were supposed to clean the floors, countertops, tabletops etc but did not. They left sharp-edged pieces of sheet metal around the attic door and did not vacuum clean up clumps of insulation in the area they were working. Needless to say, this is the worst HVAC experience I've had in 30 years of home ownership.
James was great. He came out and knocked everything out in a timely manner. This is the 2nd time I’ve used Tri County and the fast and good service I’ve received will keep me calling them for my a/c needs
LIFESAVERS! That is what the entire team at Tri County Air Care mean to me. They have been maintaining my heating and air conditioning unit for about six years now. As luck would have it on a Friday at 5:02 pm, I notice my air conditioner is not cooling as it should be. I give Heather a call and she gets a service technician out within the hour. Brian was fantastic! Took care of my cooling problems quickly and professionally! I can't thank ya'll enough! Highly recommend you to everyone! Keep up the great service. Much appreciated!!
Very honest, professional and great personality. Didn't try to oversell. Recommend James Snyder.
Desperate Sunday morning with baby needing cooling and AC quit. Daniel was wonderful
Dependable, and excellent service. Explains how problems were resolved,. Thoroughly satisfied with their work.
Replaced my A/C and in attic, and outside unit . Arrived on time very professional technicians and courtesy service . I would highly recommend them if you need service or replacement. I was called the day before and everything went very smooth . I can’t Thank them enough . I would rate them 5 Stars ⭐️ .