Reviews (19)
I highly recommend this company. They are very fair on their prices and keep their appointments. They worked us in the schedule extremely fast. We will definitely be calling them again for any issues. They truly care about their customers. Tabitha was great!
Prosper Air is the best. No price gouging. They have integrity. They just replaced my upstairs 3 ton A/C unit. Got two other bids that gave me stomach issues. Quality work, plus can work in 70s instead of high 80s we had with the old unit freezing up so frequently. When they finished they reduced price from quote due to not having to replace two parts. Can imagine the price gouging companies not doing same.
Tried two times to contact them. One time via their website to request normal maintenance. 2nd time called and left a message. Once again requested normal maintenance and asked them to return call to set up appointment. Needless to say, there won’t be a third attempt.
Our AC went out in the middle of summer and we have a family member who has a medical condition that makes them very sensitive to heat. Thank god we were able to connect with Prosper Air. Tabitha, one of the owners, came out after hours and repaired our system. She was prompt, professional, and had great pricing. If I ever have an AC or heating issue again, this will be my first and only call. Thank you guys!!
Prompt professional service : quality repair and installation : fair pricing : Justin and Tabitha are a great team to call for your ac instalaltion, maintenance and repair needs
Not responsive. They made mistakes I had to hire another contractor to fix.
Literally never came back to fix a problem they created. After 2 weeks of them throwing parts at a unit they installed 3 years ago, they just stopped calling back and taking our calls. I was sooooo surprised to see 5 stars. Did they pay you people for these reviews?
They were very professional and reasonably priced!
I don't think I could find a better AC service! They are honest and dependable and down to earth people. That means a lot to us!
Great service. Very professional & Efficient. Straight forward, no upsale!
Prosper Air is very professional in their services and transparent with their assessment. Their charges are also very affordable.
Nice tech. Was on time and quickly resolved
I would highly recommend Prosper Air not just because they saved me half the cost of a local competitor, but because I felt I could trust them and enjoyed meeting them. This family owned business should be supported by our community because they are honest, economical, efficient, friendly and just down right good people.
Amazing service and price! So glad we called them to help with our ac unit!!
You won't regret calling Prosper Air! So glad we did. There are still some honest companies out there and Prosper Air is definitely one of them. We have used a couple different service providers including the company who installed our original unit. After being told 6 years ago during a routine maintenance checkup that we would need to replace the whole system within the year and should sooner rather than later, I lost faith in the honesty of HVAC techs. Our unit started acting up in April so we started looking for a company to replace the HVAC that was on "deaths door" 6 years ago. Prosper Air gave us multiple options from fixing the original system to replacing part of to all of the system. After weighing the options & cost presented we decided to replace the whole system. We also learned that an issue we were told had been fixed by the original installer was never truly fixed. Never did we feel pressure to choose one option over another and felt they educated us with the pros and cons of each option. They were upfront with all cost involved and there were no surprise additional fees after installation. We have had to call a couple of times for minor adjustments (learning curve on our part for a system properly installed now) and to install new thermostats (so we knew everything was installed correctly.) They have responded quickly each time and even saved us a service call with one of problems.
Straight up, one of the best contractors I have ever worked with, and I used to build houses for a living. Justin and Tabitha are very knowledgeable, extremely courteous and fair in their pricing. The integrity they showcase each and every visit should be the model for a successful business practice. No shady double talk like I have seen from many other local HV/AC contractors. Once again, this is the right way to build a business! Thanks again Prosper Air. Hopefully we won't have anymore AC issues in the near future, but if we do, we know who to call!
Fantastic to work with! They were courteous and straight forward, fixing our air on a holiday. Will definitely be using them in the future.
These guys are awesome! Affordable, courteous, efficient, and EFFECTIVE. So often these days you can’t tell the pros from the amateurs. These folks are the real deal. They will sort you out if you give ‘em a shot.
The service is always prompt, courteous, and reasonably priced.