Reviews (100)
James was very thorough and professional! He answered all of my questions and made sure I understood everything he was doing. I recommend him and Service Pro!
James was super helpful and talked me through the entire diagnosis and repair of my unit, answering questions and providing maintenance tips along the way. Thank you!
Service Pro was assigned by our home warranty company. James was the technician that came and did a quick and amazing job getting it fixed! He even gave me some pointers on how the systems work and ways to help keep the house cool!
This is the second time James has serviced our AC through our home warranty company. James is kind, professional, and very knowledgeable. Fixes the issue quickly and always has the parts he needs!
James got my A/C up and running quickly. He was friendly and professional. Would definitely use again!
James was great. Dealt with my pestering questions and solved the problem through my home warranty lickety-split. Would highly recommend
James showed up on time, was friendly , courteous and professional A/C problem solved. Thank you
James O. was so friendly and knowledgeable! He solved our issue and then some! Would definitely recommend him!
Our home warranty sent Service Pro Heating & Air when the AC motor failed. James was the technician and he was on time, professional, and very knowledgeable. He diagnosed the problem right away and made sure everything else was in working order. He even showed me how to tell which part has failed. Thank you for helping us stay cool over the summer!
James did an excellent job and was very professional. Highly recommended!!!
James was excellent. Courteous and made sure I understood what he was doing and why he was doing it. Very polite and flexible.
James was amazing. Very skilled and did a great job!
Very professional! James triple checked everything before leaving... best service I've had from an HVAC service yet.
Highly recommended. Our home warranty contracts them and we couldn't be happier. We always request Travis. He's professional and trustworthy. Prices are very fair also.
This is the second time James has been to my home to service equipment. The first time was for a furnace repair and this time it was was for a preseason inspection on my two HVAC units. He arrived on time, was professional, and he took the time to explain the process I will request James by name for future repairs. I suggest you do the same you will not be disappointed.
Service Pro Heating and Air came out to service our air conditioning units. The technician, James Osteen, was very knowledgeable and capable, and also did a great job in explaining the logistics of our home warranty contract and what will and will not be covered. I would certainly use James (and SP Heating Air) again.
Our heat started working intermittently until it totally stopped on the coldest nights and after the weather changed to the hottest days this month, the ac stopped cooling I contacted AHS and they sent Service Pro, who sent James. He was on time, very professional and he was very knowledgeable about assessing the problem. He didn't have to replace any parts so after he diagnosed the problem we had air conditioning working in no time and he said that everything else should work as it should. It didn't take long at all. I was very pleased with his work and he was very pleasant. I will certainly ask for him if we need this type of repair in the future. Thanks James, thanks Service Pro.
James was very professional and kept me informed of maintenance procedures. I definitely will request his services in future!
This company was very professional and knowledgeable. Our technician James was awesome. He found the problem and fixed it quick. I would definitely use them/him again if need and would recommend to others.
James was very helpful in explaining the problem and solution. He fixed our issue in a very timely manner!