Reviews (67)
I had a problem with action Heating and Air and Ben as well. The reason I had called us because they had sold me a heater less than 10 years ago and the price was quite High it had a few issues within those 10 years butt this past winter I had an issue where the blower engine started making noise I was told by Ben that I would need a new heater because not only was the blower engine bad the fan itself was bent and that caused the heat exchanger to be scorched all caused by water coming down my chimney he also wanted to put in a chimney sleeve all of this in the thousands of dollars. Because he claims water damage I called my insurance company they sent out pretty Heating he claimed I was being scammed and all I needed was a new heater fan I told him then from action told me that my heater would not last the winter and it would cost $3,600 to replace the fan and motor. I then called G & J stimmler and Sons they came out and verified what Peretti had said I did not need a new heater that been in action heating were trying to Simply tell me another one all I needed was a motor and a fan and if in fact I needed a heater they would sell me one comfortable at way less the price. I had called action a couple of times with no replies so I decided to post this luckily I only wasted $150 on their service charge which was not worth it and should be refunded because they were incorrect with their diagnosis. Please avoid this company at all costs there are many others out there that will help you and are honest. They have closed all thy have closed the other local Philadelphia locations, and you can guess why. RUN FAR AWAY FROM THEM!
Responded to calls and text messages right away. Was always on time. Installed a new condenser, air handler, duct repairs, and a new wifi thermostat. Very professional job..
STAY FAR AWAY FROM THIS COMPANY! I had an issue with my outdoor unit, a so called technician came out and said I needed a new unit which was put in by this company in 2014. It should have been covered under warranty. After telling me it was covered and scheduling an appt. they called me the morning they were supposed to come out and said it wasn't covered under warranty. I told them that I would pay the $3300.00 for the unit and I would go after the warranty company myself. They told me that they would not come out to fix it and left me stranded. Customer service is horrible! I called another heating company who came out the next day and told me that there was nothing wrong with my unit except the capacitor was weak which cost me 130.00. Problem fixed. I thank god Action didn't come out that morning. Dishonest tried to sell me a unit I didn't need!
![Mitchell Gertz-ext [SCo]](/image/reviews/https://lh3.googleusercontent.com/a/AAcHTtfdg1QVjz-eCn_NuS11uqtmUTk19PMY-RXl7eIOpEE-=s120-c-rp-mo-br100)
Action air installed a new heater about 5 years ago. They have come out to conduct annual maintenance for the warranty. I received a letter saying they are under new ownership. I have not been able to schedule annual maintenance service . I called twice and left messages and no call back. I called and spoke with a technician who stated that someone would call back that never happened. That gets no stars bit I have to give one to post.
Manny From Action Heating and Air did a wonderful job of trouble shooting a simple problem with our unit and It saved us a lot of money in repairs. Thank you for being so honest Manny. Great way to build a loyal customer base.
I'm very happy with the service provided! I came home from vacation with my 2 year old too find that my heater had stopped working while I was gone. The technician sent out was pleasant, clear, and efficent. He arrived earlier than expected and our problem was fixed within an hour. (Fairly simple repair) Price was was reasonable. Overall great experience and now we are WARM!
They were at our house the next day & did everything they could to get our heat working as soon as possible . Great service
We woke up in a cold house. I called Action Air, they came out within the hour and fixed the problem it was a frozen heater pipe. The cost was low. Thank you.
I've never had such a great experience working with someone over the phone! Manny was professional, helpful, and extremely knowledgeable. He was able to get our heat running again and keep my 1 year old son warm! Action will definitely be our service provider of choice from here on out. Thanks Manny!
I love in North Wales and a man named Ray came out because I had no heat he was early thorough and had my heat up and running in 15 mins and the price was less then I was expecting. I highly recommend them.
While visiting my brother in law for the holidays in Yardley Pa. , when at 5:30 in the morning the heater stopped working , so he called a local company to come out and fix his heater. with in a 1/2 hr the mechanic Chris showed up at his door from Action Air ,he figured out the problem with in a couple of minutes and said the safety switch was being tripped . He looked at the rest of the system and said it was only a dirty filter,my brother in law was very happy that the mechanic was honest and that it didn't cost alot.THANK YOU CHRIS AND ACTION FOR YOUR PROMPT RESPONSE AND SERVICE ,I WI'LL ALWAYS BE GREATFUL FOR THE HEAT WE GOT WHILE UP NORTH,WE NEEDED IT. .And my brother in law Eric will definitely use you for all his needs. ..
Joe D came out to fix my unit around 7:30 in willow grove it was fixed in no time and he stayed afterward to make sure everything was running right and to go over everything with me. Very happy with their service I would recommend them to anyone great service.
Today I had Joe D from Action air at a condo I rent out in steamboat station south hampton pa because my tenants heat went out last night being as hot air rises she woke up to a 55degree house i called action around 8:30am the tech arrived at 8:55am it was around 10 mins later that the heat was back up and running. Once Joe got it running he stayed another 20 minutes cleaning and going over unit due to the fact that a little over 20 years old and although i have maintnences every couple years my tenant doesnt keep up with the filters + its in a laundry room and joe explained the lint will cause parts to go bad and the fact that 80% of the registers were completely covered was more than likely combined with a horrandess filter why my high limit went bad they're not the cheapest but you get what you pay for. I've dealt with many companies and they're prices are more then competetive unless your talking about a fly by night or 1 man band in which case they tell you see you next week thanks Joe very professional and I'm sorry you had to work in that place. I thought I was buying a heater during holiday season instead a couple hundred and tips on preventing future problems thanks again you guys are and always be my hvac team!
Last year switched to propane heater unit and Action was not the cheapest but came in with a fair price.They did an awesome and very neet job.Got a call from them to schedule maintenance.Action came out today for my one year maintenance check up.On time and friendly.Thanks Action Had Sean from Action out for maintenance today,he called 20 min. ahead of his on time appt.He was very knowledgeable and thorough.Thanks again
Sean came out and was very professional and fixed my heater within 5 minutes. It was only $385. I wanted to get it replaced but he said that it was spotless and running great! To top it off he said I should get at least another 5 years out of it. Seriously, thanks Sean!
I Spoke with Manny from Action Air Coditioning & Heating.. He was able to help me trouble shoot my oil boiler even though this particular company doesn’t deal directly with oil boilers. Very knowledgeable And helpful..
I had my heat go out On the night before thanksgiving its an older unit i figured they wouldn’t be able to replace it they gave me the option of replacing it to have it up and running by noon but the tech pulled a swuirl out of the exhaust pipe then noticed the flame sensor was going in and out thanksgiving was a good day thanks to joe and his service manager manny giving me discounts for my elderly mother and military background i paid $385 when it shuts off for good because it was never maintained i will be calling you action polite informative and clean
We've been dealing with action for many years and every time their services were impeccable and prices very reasonable. My parents swear by them and now so do I...
I am very impressed with Manny. Knowledge,caring,kind and clean. Manny was at my home 11.17.18 for my heater. If all ACTION employees are like Manny, ACTION will have many repeat customers. I will be using ACTION again for my air conditioner. I will be requesting Manny. Thanks again, Wendy Johnson
Manny was very knowledgeable and did a great job getting our house warmed up!! He made sure everything was working properly and was up to snuff before leaving. Will definitely use again and would definitely recommend.