Reviews (38)
Customer service was great. They got me in as soon as they could.
I was very satisfied with the service they provided. They made me feel like I was important and valued me as a customer. I've been a customer for 5 years now and wouldn't use anyone else.
always get the best service, Thanks Rob and team
We have been clients of Robaire for years. Thank goodness they are patient. I finally got around to replacing one of our units - 6 months after the bid was received. Robaire worked hard to install it and service it before and during this most recent heat wave. Their number one goal was to make sure we had working cooling in our occupied house. Thank you for the several service calls and finally fixing a problem that has been bothering us for years. It does pay off to stay with a service provider for a long time - they can send back crew who knew our house and helped us. The office staff are professional, knowledgeable and always pleasant.
Robaire's staff were amazing! They went above and beyond to help us replace our heater after it caught fire and was not repairable. Within 30 minutes of the technician discovering we could not repair it, a team member was at our house dropping off 5 space heaters to help keep us warm. Even with a snow storm, they replaced our unit within a few days. Rob, the owner contacted us after business hours to ensure we could get what we wanted ordered quickly. I would highly recommend them for any HVAC needs!
Whenever we have had a breakdown, Robaire has given us very prompt and very reasonably priced service... even on Christmas eve!
Great people
Robaire Co performs maintenance on our boiler every fall and do a great job. When we were ready to get AC in our home we knew we wanted Robaire Co to do the work for us. The owner, Rob, as well as all his technicians are wonderful. They worked with us on pricing and to find the best AC fit for our 130 year old house. The install took 2 days and went smoothly. We're really excited to have AC in our home this summer. I would recommend Robaire Co to anyone!
Robaire installed two new heat pumps for us at Newtown Reformed Church, one a 15 ton unit and the other a 2.5 ton unit, as well as getting some ductwork run to two rooms. We could not be happier with the work that was done. They were professional and prompt, and very reasonably priced as well. They also did great with customer service, making sure that our needs were cared for. One of the techs even came out on the day of a significant snowstorm in order to make sure we had heat when we needed it.
Robaire is an excellent company! They are very effective, authentic, reliable, and supportive. Would recommend them for all services, repairs, installs; you won't be disappointed! I will be a lifelong customer.
Very reliable company and the guys are very knowledgable and professional.
I called Robaire to fix our water heater leak because they did a terrific job with helping us pick a new HVAC system and installing it. Not only did they repair the water heater , but corrected the noise from the furnace
Very professional, respectable, and caring people. They do great work and stand behind it.
I never received my receipt. Also I never got called about the part I needed and what it would cost to fix it.
I've been using Robaire for a few years to service my existing heat pump system but a leaking coil was all the news I needed to make a decision to upgrade my unit and add additional filtration. Rob came to my house and we discussed several options and after working out minor details on the proposal, I signed the contract. Rob called me the next day and gave me a delivery and installation date which was very quick. The men and equipment came on that date and replaced the heat pump with the new one and added the filtration system all in less than 6 hours. The men did a very professional job respecting my house and the space they worked in. I couldn't be happier with the results. Great work and great customer service.
Driver cut me off in traffic dangerously.. speeds up behind people and rides your bumper
We called Robaire on Friday 6/19 as our AC unit's blower motor stopped working yesterday evening. Robaire was happy to come and take a look in the afternoon. Ryan arrived within the 2 hour window and was extremely professional and personable. He was able to fix the issue a small capacitor shorted and needed to be replaced. All said and done it took about 30 minutes. They were great, I would happily use them again for any other issues we run into! Also their pricing was phenomenal I was more than happy with the overall experience!
Great service Guys are very knowledgeable. I have to say I'm very satisfied with service I was given. Thank you
We recently had our heating and air conditioning unit replaced by Robaire. The technicians were wonderful. A few months later we had a leak from the condenser pan due to a faulty sensor. They sent technicians immediately to fix the sensor and clean up the wet insulation. Within days they had a contractor out to replace the dry wall, sand and paint. They even paid for a new ceiling fan. Great work all around!
I contacted this company for a commercial quote on behalf of a local church to replace existing AC units. While speaking with the owner, Robert Baker, I mentioned to him that we were having problems finding an HVAC company to work on our Samsung mini-split unit. I told him the nightmare I was having even after contacting Samsung. Mr Baker told me he could send someone out to take a look at it. Today the tech came out, I believe his name was Jim. What a fantastic asset to this company!! He was professional, polite, friendly, personable, and all around nice guy. He fixed the mini-split and when I asked him for assistance with our wifi thermostats he jumped right on it. He replaced a thermostat and fixed the others wifi connection. After all was said and done I was a bit worried about the price BUT the price was fair. I would highly and strongly recommend Robaire for your HVAC needs. Its good to see a company that doesn't gauge you with their prices. Thank you guys!!