Reviews (38)
I have been using Jeff, Jason, and their team since opening my catering & cafe business back in October. They have been instrumental in the opening and operation of my business. I have a lot of refrigeration and freezers here and the guys keep me up and running. Whether it be routine maintenance or a last minute emergency, you can count on them to come through. I wouldn't be able to do what I do without them!
Great HVAC service at a fair price. Knowledgeable technician performed all requested maintance.Another except service call today
Called a few companies just to see if they would repair this old 90's commercial unit since not a lot of companies would even touch it. I explained to them that I already had a tech come out and give me an estimate. I called just to get some information to see if they could fill the unit with some refrigerant and how much it would cost to do so. They gave me a price over the phone and I told them I would talk it over with the owner and call them back. They quickly called my receptionist back and told her they would give me a deal for 140$ instead of 200$ if I would go with them. I was planning on calling them back the next day since I knew I wanted to speak with a few more companies / technicians before going with them. The technician just shows up the next day without any conformation or a call beforehand. Unforchaently I wasn't there to be able to say anything so he went ahead and starting diagnosing something that I already knew was wrong. Be careful of this company they just want your money. All small businesses are trying to make a living including ours but, that's not the way to make a living was very unprofessional. Hopefully someone else will read the reviews and not make the same mistake.
Best service and nice people. In memory of Zifi.
The crew did a fantastic job replacing some faulty ducts in my home to greatly improve our air quality. They explained what was happening, got the work done promptly and left the area cleaner than it was before! Highly recommended!
[1/9/2021] Short story: One year guarantee was not as promised, but the owner did try to make it right by finally giving me a correct diagnosis of what should have been a simple issue. I will not be using this company again. I appreciate the owner standing up for the work, but feel that I did not get the services promised efficiently and fairly: diagnoses and guarantee. Before I begin, I want to note that the owner and technicians were respectful, professional, and as informative as they could be. The technicians were timely. The owner was not. Long story: I was having issues with our furnace turning on. This company had good reviews so I called them. For 99$, they came out and performed a tune-up and inspection on our furnace, and tuned some parameters that had been incorrectly set when installed about a decade ago. I also got a 1 year guarantee of the service. But they didn't actually fix the issue. In their defense, the issue was intermittent and could not be reproduced; In every visit, by the time they came the furnace was working. They left. A week later the furnace stopped working. They came again, but once more the furnace had repaired itself. They did not charge me, but also did not diagnose. They asked me to contact them the next time it failed. Fast forward to next winter. The furnace fails again. I investigated myself with some YouTube videos using the given error code, and strongly suspected the inducer blower was failing. As discussed I contacted them. They come out, after the furnace fixed itself again. I showed the tech a recording of the failure and explained my suspicion. The technician was still mystified. They could not diagnose the issue, and I was charged ~85$. At this point I'd spent close to 200$, gotten a probably needed tune up, but still had an identically malfunctioning furnace. I called the owner to object to the fee. I should have been under the guarantee from the very first service. The original problem was never fixed. The
I’ve been using their services for years, usually for minor repairs and annual maintenance. They don’t price gouge and they will work until the job is done correctly. They just finished work on my system and the price had to change because the work ended up being more extensive than they realized when they gave the initial estimate (it was converting from a steam boiler to a hot water boiler), but they were willing to work with me on a payment plan to get my heat on and it’s working great now.
The technicians arrived on time, were courteous, and had my heater running by the next day. I would recommend their professional service to anyone.
Jeff works tirelessly to make his business and customers successful. He went above and beyond on more than one occasion to complete projects to my high standards.
Honest and trustworthy. Expert at resolving problems. Friendly and pleasant to deal with.
If I could give MM 6 stars I would! We live in a very old home with very old systems. Jeff and his team have found creative ways to help us stay warm and cool within the confines our our family of five blue collar budget. When faced with equipment failures during extreme temperatures they have always been able to provide prompt solutions to our problems that exceed our expectations! Jeff and his team are just a phone call a way when my family is in crisis and I wouldn't call anyone else!
Jeff was thorough and understood our heater and replaced the parts necessary. I would use them again!
Called for an estimate and staff, including Jeff, were extremely responsive. The appointment was set up, with great notifications in email, and on conclusion of the appointment, an estimate came very quickly in email. Great price and wonderful service and follow up! The average HVAC company is the total opposite (don't return calls, dont show up for appointments, answer calls while working on a job as opposed to a centralized scheduling office, etc).
In August 2018 I was in a jam. A/C went out in 90 degree heat on a rental in Philly. They answered the phone at 9:00 PM, and were out the next day by the time the tenants got home from work. They didn't try to tell me I needed a new system. They fixed it for a very reasonable price, when many companies would try to sell you a whole new system. I've used them ever since. They even explain to you the more technical aspects of what they are doing. They are fair, they perform high quality work, and operate a very professional business, you can't ask for anything else.
Matt was little late but went to work and had our gas fireplace working like new in in less than 2 hours. Disassembled the whole unit and completely cleaned it then reassembled the whole thing. Highly recommend this company for this type of services. Jim C.
Mechanical Monsters Offer great work. Excellent craftmanship, customer service team and follow up
Mech Mobsters is a great company to do business with. They give you great service at a fair price. They are on time and respond quickly. I am Very satisfied and highly recommend them fir all your heat/ac needs.
Jeff and his Mechanical Monster crew are the only ones I trust with my heating and air conditioning systems. They are honest, fair, and do great work. I have had them for servicing my systems for several years. This year, I had them replace my very old heater and air conditioner. I am very happy!!!
Mechanical Monster came out to look at our mini-split system. They were on-time, thorough, and knowledgeable about our options. I would definitely choose them again. Thanks!
I needed a replacement furnace and air conditioning unit. The first visit was from a representative who clearly understood and explained the issues with my 20 year old systems and who did not oversell the solution, which was the replacement systems. For the replacement work, the guys came and did the work with the minimum of fuss and disruption. It wasn't the cheapest solution but it was well worth paying for the expertise, lack of b.s., and quality replacement work. Highly recommended!