Reviews (14)
Great customer service and very knowledgeable. Was able to diagnose my ac issue right away and repair within the same hour.
Extremely knowledgeable and top of the line service!!
I called several companies to come give a quote on a heatpump install at my new to me house. Only 3 responded and MPS was the first to come out and they recommended get a system approved by the energy trust of Oregon to save money. No one else made that recommendation. It saved me $3,000 on the system. They came and quoted on Friday and were installing on Wednesday. Everyone else said 6 to 8 weeks. Clean install and very thorough with clean up. They also responded immediately when my daughter's gas furnace quit working and were out the same day and troubleshot the issue quickly. They were able to locate the part here in town and was available the next day as it was at the end of day Thursday before good Friday. As a person who was in the construction industry since they 80's I can say they are definitely old school when it comes to customer service. A shout out directly to Rosie and Mauro for taking care of my daughter as you did. Would give 10 stars if I could.
Highly recommend! Super nice, super responsive. My air conditioning went out during Oregon’s crazy heat in June 2021. MPS got me scheduled for a 3 day out appointment when everyone else I called only offered appointments 3 weeks out! Both Maria on the phone and the tech who came to my house were professional, efficient, kind and compassionate. I will continue to use MPS for all my A/C and furnace needs!
Mr Sotelo and MPS Heating & Cooling were incredible with our ancient air conditioning system during this epic heat wave! We called and fixed in less than 48-hours during this! I think our central air system is over 50 years old and he fixed it, cooking our place as I write this! 🙂 I thought we’d be looking at a hefty repair and then planning our replacement too. MPS Heating & Cooling went above and beyond to make this work and in less than a day! Mr Sotelo fixed this in less than a day and for such a reasonable price I was shocked! 💟 We’re planning our replacement to our current system with him! If he still has availability, go with MPS Heating & Cooling! We’re customers for life now! 🌟🌟🌟🌟🌟
These guys are top notch! Plumbing side also put new hot water heater in for me. They work hard and do not leave until perfect. HIGHLY recommend Sam and his team!
Excellent service. Knowledgeable and extremely helpful
At first when they gaved me the estimate it wasn’t the lowest price but at the end I believe it was the best option when they finalized the job, thank you Mauro
I love the way they took the time to teach me how to use the system and and. They were amazingly professional and to top it all off I am now saving so much on my electric bill...
Showed up on time very professional repaired are air conditioner we are very happy and cooler now thank you
These guys are fantastic! Mauro came out on a hot busy day, within a half hour! My house has a lovely cool temp now on a scorcher of a day. Thanks!
They are great! Drove in the snow to get the motor we needed to fix our furnace. Fixed it! Very nice!
They will not stand behind their work. They "fixed" my AC on Friday, and it stopped working by Tuesday afternoon, yet they wanted to charge us for another service call.
They were great, they made me believe there are still honest companies out there. I had a problem with my heater. They were very efficient about giving me suggestions, and offered to bring heaters out to my home since my auxiliary heat didn't work either. When they showed up to inspect the heat pump furnace they were very thorough. They went through everything and answered my questions. I was able to watch what they were doing which was very important to me. Step by step they took the customer through it with them, so if you had any questions they would answer anything. It was one of the best experiences I've had.