Reviews (37)
Lisco always quick to respond and efficient with their service calls. That's why I call them.
I wish I could give 0 stars. We had this company go out to a property we owned in Northeast Ohio and a few months later, both furnaces in our duplex erupted internally flames causing extreme fire hazards to our tenants. The owner, Nick, was also extremely rude when we asked for more information and told us he no longer needed us as customers.
This company responded extremely fast. The technician was very professional and thoroughly knowledgeable. The price was very reasonable. I will be using this company for all my HVAC needs from now moving forward.
I have been using this company for over 30 years and have always had a great experience. I also have a service contract which has been renewed yearly for over 15 years. They have installed my entire heating and cooling system and service has always been impeccable. My heating system failed over the weekend and I called Lisco for emergency service. The company’s answering service claimed that there was too much of a backlog of customers needing service so they would not even take my name and put me in the queue for service. Even though I have a service contract with Lisco, I was forced to call another company who adequately completed the job. This morning I called Lisco to make them aware of this unacceptable situation and the person with whom I spoke, either the owner or the manager, was neither empathetic nor apologetic for this service glitch. He was aware of my longstanding history with the company and the existing service contract, and yet these facts did not seem to matter. He wrote it off and was unwilling to discuss it further. I am amazed at his obvious disregard to make things right with a longstanding customer. This is a graphic example of the sad yet rampant erosion of the once trusted relationship between customer and business. Needless to say, I am moving on from Lisco!
Totally misdiagnosed problem. We almost had a rep come out to quote a furnace Had another company out who fixed everythong!
Ritchie is doing a great job at Brooklyn Acres !🤪
Trust…honesty…integrity. The owners instill this in their employees and it shines through when they interact with the customers. My goto with all things HVAC.
I called and told them I wanted an estimate on a new HVAC system as I just had my AC compressor repaired. Instead of sending a sales person they sent a tech guy who charged me $90! He was there for 10 minutes and did not give me an estimate. I called to complain about this, but they charged me anyway.
Highly recommend! A/C unit install was done timely and efficiently. Placement of unit was tricky due to a deck & bushes, Gary, Jim & Thomas pushed thru oppressive heat in a cheerful manner and got the job done. Knowledgeable and professional technicians! Lisco was a pleasure to work with from the initial estimate thru the install.
Our air conditioning was done and it was 85 degrees in the house. Matt arrived approximately 1 hour after I called for service. Matt was professional and quickly inspected and repaired the unit. I would definitely recommend Lisco to my friends and family.
Polite, knowledgeable, efficient. Can't ask for more
Great company! Our furnace broke and they were able to look at it and fix it the same day. Throughout the entire process the were on time, courteous and incredibly professional. The price was very fair and I would recommend them to anyone!
First called on 1/12/22 came out said I needed a start compasotor and ordered it took more than 2 weeks to get part and I did call to check status and they couldn't or wouldn't give me a part number or a tracking number so after 16 days they came back out replaced part told me to wait 24 hrs to return to normal heating this is day 3 and I still have the exact same problem and I am out 300.00 in my wallet. So called this morning (Saturday)because still not working and they said we will get someone out Monday so I guess we will see if they fix it then. I will keep you posted
Lisco heating and cooling had always been outstanding with service. I have been using them usually 2x a year for maintenance. They are awesome!!! Just make sure to schedule so you're not caught in a crisis. They are the best!!
Mike was honest.
Kevin and his crew were great to work with. They kept me informed throughout the entire process. They went out of their way to make sure everything was cleaned up and looked great after they were done. Already have recommended them to my neighbor as well.
Excellent and fast service. So glad they work on hotel style heatpumps...thanks!!
Called and scheduled service for 3 properties we were working on in Parma, Ohio. Lisco was prompt, professional and fairly priced. The technician Justin was awesome. He called when he arrived (on time I might add) and when he left. Could not of had a better experience! Will definitely use Lisco Heating & Cooling for all HVAC related services we need.
Thank you so much Matt was AWSOME knew exactly what was wrong and fix it. Very pleasant and explained everything I would recommend him to everyone I know..... Thank you so much
Fast, efficient and friendly. Tony knew what the problem was, replaced the part then checked everything out. He suggested that I have the system checked out next spring. I think I'll do that. This is a a company you can trust.