Reviews (100)
Very very good work. This company does exactly what they claim in their ads,,,...good work, professional. Everything is explained up front. Ina a word......they are GREAT! And Eli is one of the best.
Sent someone out within the week, had investigated and had a quote ready for a full system replacement the same day (I am confident in their advice to replace the system, it was very old). After a 15 minute conversation I had them scheduled to replace everything and button it up this coming Monday. Tech was professional and knowledgeable. Also, company offered a 18 month "same-as-cash" loan (if qualified, which I did). So no interest payments.
Nick did a great job! Very friendly. He explained everything he did and was very respectful! I would definitely have them do work for me again.
Caleb did an excellent job. He is very upbeat and didn’t give up on our challenging problem. He explored various cause for our problem and was willing to contact a supervisor for advice after he explored all of his options. Caleb never seemed frustrated but excited to solve our issue. Anytime we have an issue we will definitely request Caleb.
Outstanding!! Once again Eco plumbers really stepped up and provided the service we all thought was gone. They answered all of my questions and explained them in a manner I could understand. I called after hours and was able to talk to a person not a machine. I got a response first thing the very next morning. I have used Eco plumbers before and will definitely use them again.
Reached out to Eco Plumbers to assist with a slow running drain in my bathtub. The online scheduling process was very easy. I was able to schedule a same day appointment, My technician, Eric was on time, professional, and courteous. He explained all of my options, and he promptly completed the work that we agreed to. He left the jobsite as clean as it was when he arrived. I will call Eco Plumbers for any future plumbing needs!
My tech Luther Johnson did a phenomenal job with my emergency repair. Was very professional and completed the job in a very timely manner. Cleaned up the work site like he was never there. Pleasant and courteous. I would absolutely come back for any future repairs.
After doing some homework, and having seen all of their ads, giving some history of the company, I reached out to them for a drainage problem. From the first phone call until the completion of the work they were nothing but excellent. On time, even sent a link showing how far the technician was from my home, it went smoothly from beginning to end. Our technician, Robert, was friendly, knowledgeable, and very personable. He took time explaining, what needed done, several service options and helped us understand the best course of action.
We were very happy with our service today. Nick Wilkinson did an outstanding job. He certainly went above and beyond today . He is knowledgeable, thorough and willing to answer any questions we had. We will use Ecco again and will request Nick if possible.
Exceptional service. Love the GPS tracker. Love the text letting me know they are on their way. Very knowledgable and willing to answer questions without over selling their service. We had them out for a faucet repair and water heater quote.
Eco Plumbers, Electricians, and HVAC Technicians responded to our emergency call and fit us in during a busy holiday weekend. Victor was professional, kind, and efficient. Definitely recommend!
Ammar Tiba was an excellent guy! He was very confident experienced professional guy. I could trust him right away. He replaced the broken garbage disposal with a new one and pipes for the clogged sink quickly. I had no idea about garbage disposals but he picked several disposals, which were all reasonable, for me first so I could decide which one to buy easily. And he didn’t make a mess in the kitchen at all. He was a great communicator too. I strongly recommend him to everyone!
Very professional and well organized company. Their technician, Luther Johnson, was outstanding in his work to resolve our clogged drain problems in our kitchen and bathroom areas. One of the best technicians we have had in our home to troubleshoot and make repairs.
Eco Plumbers have become my go-to for all plumbing needs. Not inexpensive, to be sure, but high quality in all other categories. Special shout out to Jayden Sawyer, my technician today, who handled everything with expert skill.
Excellent customer service and great personality from Seth. Quality work. Seth went the extra mile, tested his work at least four times. I’ve never seen my basement drain work as good since I purchase my home in 2006. Very pleased with the results and with Seth. I will definitely call this company back if I need them and specifically ask for Seth as well.
Review amended 1 to 5 stars. I reached out to them and they made it right. The issue ended up being resolved 24 hours later and most likely was a communication issue. Their care team and support line personnel listened to my frustrations and worked with me until I was happy, just like they guarantee on their site. Its refreshing to see a company put their money where their mouth is when things happen. The whole process and everyone I worked with was great. Thank you ECO, you guys have earned a customer going forward. Thank you! -- Original review -- Normally I would wait for work to be completed but no matter how this work ends up I need to leave a 1 star review at the onset. Long story short I needed to have some pipes fixed for corrosion. Simple enough, got an estimate, quote seemed in line, everything seemed to be fine. The team worked extra hard to make this a timely process and I appreciate their efforts. My hot water tank was older and likely on its way out. I decided to pull the trigger on a new install. Today the tank was installed, the technician left around noon today and assured me that we should have a full tank ready to use when I returned from work. Flash forward to 7pm. I return and not only do we have 0 hot water, instead being met with maybe a firm mist, but even cold water is at best flakey in terms of pressure, not a solid flow but a choppy stream. I called to report the issue only to be met with a response that they can schedule someone to come out tomorrow. I cannot shower, wash dishes, use the bathroom, I basically do not have access to water in my own home. A problem I did not have as of 9am this morning. I am livid and cannot believe this level of "service" from such a highly rated company. I'm open to amending this but I will definitely be needing some smoothing over as a customer because this is completely unacceptable.
I am extremely grateful for the exceptional service provided by this HVAC contractor. Their ability to overcome unique challenges involving bees, snakes, and faulty wiring truly sets them apart. I wholeheartedly recommend their services to anyone in need of HVAC repairs or installations. With their expertise, professionalism, and dedication to customer satisfaction, you can trust that your HVAC needs will be met with excellence.
Very courteous, kept me well informed of all my options and what their plans were. Work quality was also fantastic - no hack jobs! Fixed leaky drain, rerouted plumbing, added vent. Installed thermal expansion tank on water heater which the plumbers who installed it said they wouldn't do because it needed to be supported. Before and after photos attached.
Ryan was great. He took the time necessary to diagnose our AC issue and provide options. He was friendly, personable and willing to answer all my questions.
Next day service. Technicians were friendly and efficient. They explained all the options and provided a quote before starting the work. They solved my problem quickly and left things tidy when they were done. I would not hesitate to call them again.