Reviews (34)
The person who answered my call was able to answer basic questions, and let me know a tech would call when on the way today or tomorrow. When the tech came, he was honest and got our a/c optimized for way less than we had braced ourselves to pay! Very pleased w/ communication, value honesty and professionalism. Would definitely recommend!!
If I could give more stars I would... I am satisfied with the service that Brandon gave me today. I had not met such a professional person in his work until today. I solve the problem for which I called ... effective person, professional in what he does and a great person ... 10 stars for THE GRIFFIN COMPANY
I have tried to give this company my business two different times. Because they are right around the corner from me literally.The last time I reach out to them for a quote on replacing my whole heating and air system. They never called back. If they are that busy a phone call would be appreciated at least to say hey we can't help you right now at this time.
They have always been very polite, knowledgeable, and professional. They are a pleasure to work with and they really care about their clients. You can't beat Griffin!
This is a cool place to visit.
Great service and response. Thanks to all. Andy was great and very professional.
We had them come out to look at our heating and air conditioning. We were told we would get a quote withing 24 hours. The tech came out on Wed last week and it is now Monday and we still have not received our quote. I tried calling before the weekend and was told we would still be getting our quote soon and we still have not heard back. Update The tech Brennen pope reached out to me an apologized. He forwarded me a copy of the email he had sent but for whatever reason the original did not show up in my email. He advised this has been an issuie with their set getting out emails which is unfortunate but it happens. The quote I got was actually pretty reasonable for a full hvac upgrade.
Knows there work ....
Very polite and informative workers .super helpful and fast not to mention very reasonable as I compared to 2 other local businesses!
Needed a 24 year unit replaced in home, called to get a quote done and scheduled appointment. They called back and said they can’t even come out and quote new unit replacement due to backlog (not even at later date). I guess that no one wants to work anymore, I get that finding people to work is hard, but if you are unable to provide service then maybe it time to change the way you do business. Maybe change your website to say not accepting new customers.
Great service and very friendly.
Great people and willing to go the extra mile to make a customer happy.
We were rescued again by these fine people. Cats got under our sunroom and destroyed our ducts again during that cold snap! Griffin is always very responsive and they do great work.
Outstanding service!!!
Always fast and reasonable.
Excellent service!
Our furnace went out due to water damage, one week before closing on our home. We called several companies and they were so responsive. They understood our situation and were willing to come on a Sunday to get us scheduled. Amazing customer service. I will always recommend Griffin! Thanks Brandon.
I've used these guys for both my furnace and AC unit...They have ALWAYS came through for me...I have an older AC unit that has needed different parts several times in 13 years..Technicians I've dealt with have been awesome..No upgrade comments...They just keeping her up running..
Friendly staff and service is great
Pretty decent service. Although a little more pricey than others, the 2-year 0% financing was a plus.