Reviews (99)
Great service and knowledge repair mechanic. Offers a nice maintenance upkeep to the heat and cooling pump.
Duncan Heating and Air has by far the best customer service around. They fit me in on a busy day to check out my A/C issues.
A lady started calling me at 730 am back to back 3 times waking me up the first time over a price for cleaning my heat pump started my day off badly Very upset over this !!!! I had to block her from calling me back again I was going to use this company again but not now because of the lie that was just told in response to my review!!!
Wonderful company and employees. I have used their services for multiple installs and repairs. They always do a great job! Highly recommend.
I can’t say this to more people and if anyone asks me going forward who I would use it will be Duncan Heating & Air. Their manager Tim stepped up and did what we all expect but hardly ever get in this day and age. He went above and beyond and came back out to our house on a cold Friday night so our family of six would be properly heated and safe. I’m posting the pic cause these things should be left to the pros. Tim and his team at Duncan are the best in the business… thank you again !
Duncan keeps my hvac up and running, very happy with the service.
Highly recommend Duncan. They always do a great job. New unit installed. Quality work. Professional. Trust worthy company and technicians.
Duncan Heating & Air made a quick and timely zone controller replacement for our system. We have an older multi-zone system which Duncan has paid attention to and helped us with quick diagnostics and repairs.
Was very pleased with the service and will always use them in the future
Tyler, Nick, and Joe were great to work with and provided great service. The communication was excellent on what services and installations they performed. The follow up was super. Great experience!
Great service men and prices. Duncan installed a new HVAC system years ago including removing the old metal duct, they cleaned them installed new sealant new tape and insulated all ducts. Just had them come service it and what professionalism the whole crew has. Awesome work. Will and would recommend them.
So easy to deal with and new unit is holding up good.
My AC went down the Sunday before Labor Day. Nick came out within the time quoted and had my system up and going.
Despite being super busy time of year Duncan got my A/C back up and running in less than 24 hours. It was not an easy job in the attic in August, but their technician was super knowledgable and got the job done quickly and I've not had a problem since.
Did a good job. Kept me informed of what they were doing at installation. Took time to explain everything to me. Did a follow-up.
A top notch company! In today's climate, it is hard to find a business that delivers like Duncan does. Reasonably priced, professional, on time, and actually cares about the customer. I will use them for all my HVAC needs and I highly recommend them.
Duncan impressed us from start to finish. When our "old house" problems were more than a weekend repair could fix, the service tech took my call on a Sunday, and the following morning the company owner was at my door to provide an estimate on a complete system replacement. Duncan was honest, communicative, and incredibly professional to work with. Once the system was installed, the technician went above and beyond to make sure we were comfortable and informed about our equipment. Cannot recommend Duncan enough!
Very professional and was honest with my question Nick was very professional
Duncan Heating & Air took care of us quickly and professionally! We called on Friday and the tech was at our home Monday morning. He showed me exactly what was wrong with the unit and fixed it within an hour. We tried to use another company originally and they were non-responsive and dishonest. We were waiting 6 days for a backordered motor... Duncan had the motor on their truck and replaced immediately. Additionally, the original company claimed that we had a cracked blade. The Duncan tech showed me the blade...it was not cracked or damaged. Great customer service and honesty! That is what we experienced with Duncan Heating & AC. We will use them again if we have future issues.
They were very professional polite and on time they even knocked on the door each time they had to come in they worked very hard and got the job done right I will be using this company again for any future needs