Reviews (100)
Second time Island Breeze has come to fix an HVAC issue. They are the best! Professional and quick to diagnose and fix the issue. Highly recommend.
My air conditioner was not cooling properly and Island Breeze HVAC immediately responded to my service request. Eric came out and immediately diagnosed the problem. He was so friendly and professional. He showed me the part that was causing the problem and explained what the next steps were. Before leaving, he cleaned up the work area. Once the new part came in, Robert came out and installed it. Once Robert completed the installation, he tested the system to ensure that it was working properly and cleaned up everything. He then showed me everything that he had done and asked if I had any questions. Both Eric and Robert were friendly and professional. They arrived on time and spent time to make sure that I was completely satisfied with the service before they left. I give them both 5 stars, as well as Colleen who I spoke with several times in the office and helped me with all my questions and coordination with my home warranty company. I highly recommend Island Breeze HVAC to anyone who needs heating or air conditioning service!
This company came to my home on a service call. They were assigned to from my warranty company. They changed my compressor and my refrigerant. When they changed the refrigerant they put two different types in my system which contaminated my system and caused it to stop working I had to call the warranty company again and get another contractor assigned. Have all the refrigerant, drained and re-pay for a new refrigerant which cost me about $1600 total for both refrigerants if this company had did the job correctly, my system would not have broken. I do not think this is a good company to do business with from my experience
15 years working with Island Breeze. From owner Ed who began my servicing our two units and heat pumps to his tech’s and installers and over the top Schedulers / representatives, all have been professional, caring, competitive while providing fast outstanding services.
Chad was the best! He was very pleasant to work with. He explained the products and the steps in a patient and professional way. We hope in the future, that he can always be the person your company sends out!! Thankyou again Chad!!
Every tech I've encountered was competent, personable, respectful of my space. These guys are upfront and down to earth when it comes to the care and repair. I would definitely recommend their services any day.
The person that came was so amazing. He did a great job.
Showed up as scheduled and was very courteous and professional. Gave us options and pricing upfront and got the work done as requested. I recommend this business
Shawn, air conditioning technician, was knowledgeable , efficient , professional, and very pleasant to work with. He would receive 5 stars! ⭐️ However, the office representative who finally call me back to confirm another appointment was unprofessional by being abrupt and discourteous. She proceeded to inform me ( with an attitude) that she had no availability or flexibility in the scheduling, PERIOD! When I said we were coming up on some of the hottest days of the season, she said , he will be there Wednesday (July 5th) between 7 and 8 AM and hung up .So, I had to wait 5 days and over the 4th of July holiday without air conditioning. Needless to say, it was a very disappointing and negative experience dealing with this particular office staff member.
Although I couldn't choose this company to replace my HVAC system, they were more than helpful and responsive. They were a second opinion on my home warranty claim and the technician that they sent out was very professional. He brought to my attention that my HVAC air compressor had been replaced in the past. My response was to him was that it had not been replaced to my knowledge. My wife later brought to my attention that it had been replaced 3 years ago. Island Breeze's technician pointed out that the air compressor line was kinked. Our AC in process replaced by our other home warranty company who initially sent out the technician who kinked the line. Again, Island breeze was more than helpful throughout this process. I'll definitely use them in the future.
Shawn was very professional and knowledgeable about our issue. He was able to resolve it very timely.
✌️Friendly customer service over the phone and all the way through the appointment. They arrived on time, explained, and fixed the problem. AC is cold😎
The Island Breeze team have been very engaging. They quickly respond to questions. They are kind.
Shawn Lequire was the technician and he did great work.
Shawn Leguire who fist came out to assess issue with ac unit was very professional knowledgeable and great attitude. Second technician I do not remember his name gave me the same experience. Great customer service - I would recommend island breeze to continue maintain my hvac. So thankful to have air again :-)
Company was referred by warranty company. They came out to do seasonal check back in Nov. Stated everything was fine and functioning properly. AC went out 2 wks ago and warranty company referred them to come out again. After their assessment they stated that the whole furnace needed to be replaced as well as thermostats and duct work. Totaling over $3000 to come out of pocket after warranty Company paid their portion. Home is only 12 yrs old. Requested a second opinion thru warranty company and they sent someone else. Come to find out it was only one part that needed to be replaced which was fully covered by the warranty company. Needless to say if we would have just took them at their word we would have been out over $3000 for no reason.
Joe arrived on time and was very professional. He quickly resolved the issue and explained why it was happening. We would definitely use Island Beeeze again in the future.
I have used Island Breeze for 6 or 7 years. They are the best!
The Service was good. But he did not clean up behind himself. The black hand prints and the dirty attic door where it was leaned up again something in the attic was not brushed off. He was up there on a ladder he could brushed it off like everyone else that has been up there.
They were very professional and very helpful! Dillan helped me with all my questions and explained everything to me. He was such a nice young man!