Reviews (100)
Make sure you ask them about any charges if you want to end service in the future. I inherited a tank and they tried to charge me $500 to come pick up THEIR 500 gallon tank. They backed off when I told them I would bring it to them. I had been a customer for 21 years when they tried to pull this. Wasn’t happy…
The Theresa was very helpful with my concerns and my questions were answered quickly and satifactorily
Will came out to the house for a no heat call and was great. He did a thorough check of the system, got it back up, and explained everything to me. I would highly recommend Will as he is what a proficient and courteous technician should be.
Will Clark did an excellent job in repairing my boiler last night. He was efficient, professional and left the area cleaner then when he arrived.
Will Clark was friendly, professional and explained our issues in detail. He took the time to check out other parts of the boiler and replaced them as needed. We now feel confident! Thank you Will.
Wow! A great experience during a difficult time when our oven was acting up. What a kind, respectful, and knowledgeable young man the Main Care tech was. Emmanuel H. gets a 5 star rating from Albergo Allegria Hotel & Breakfast Restaurant. Thank you, Main Care for choosing great techs.
Always dependable. Reliable service is very important and MainCare gets it. Shout out to Bryan H, makes it in the snow and thru our rough road. Thank you Sir!
Our delivery driver, Bryan H, was very accommodating when we were out of fuel and got us up and running! So we now have heat again!
Brain Hockenberry, Graig Stewart did an exceptional job with oil delivery today! Great technicians such as Sean Kopaskie, and a great lady at the office Nancy Sarvis! All the staff @ maincare have been in our family for decades. For fast courteous service always professional! Main Care is the place to go for the best Oil and Heat service company. Family owned with competitive prices! To all the staff at Main Care from our family to yours! Happy Holidays-
George Scherer is always pleasant and very competent in his work. Always a pleasure to chat with George. Thanks for a job well done.
Main Care price gauges for a service that not every client wants. Their prices for oil are .80 cents to $1 more than all other oil companies in the area. Emily picked up in the office and she was extremely unprofessional and hung up in our face, what a disgrace for the an employee to represent the company this way. I will never recommend this company. Their policy is terrible and their customer service is unacceptable.
Called them in as our hot steam heating system was leaking water all over and had stopped working. They were here quickly. Will Clark worked and explained the situation and got it going!
Eric Johnson ( he is the service manager in capital region area) came my house on 10/27/22,cuz the other service man couldn’t figure it out . Eric was such a calm , smart person who knows lots about the oil heating system . He fixed… it was very admirable ,,,,, thanks again your service …
Jim H. appeared mid morning, and a broken circulating pump of the heating system started working. Jim may be a magician, because the pump didn't work yesterday. Thank you Jim!
This is from Kathleen Barrett; Will Clark came to my home this morning for my furnace maintenance. He was right on time, pleasant and efficient. Thank you,
Bryan H. Is 💯 % awesome! It is because of him we kept Main Care as our provider. I'm so glad we did. Everyone in this company is amazing and caring. It's hard to find a honest friendly company you can trust anymore, but this company is one of them! Thank you Main Care and Bryan H for standing out above the rest!
Senior Technician Will Clark (Main-Care Energy) did our annual furnace service. Will did extra efforts to make sure every part was clean, the exhaust piping was aligned properly, and he tuned the furnace with great expertise. In fact the tuning results show the best efficiency for the last 8 years. Will even tested the condensate pump and gave us great recommendations on how to keep it running like new. We do appreciate very much the excellent work that Will Clark did and we hope he is assigned to come back next year. Thank you very much Will Clark and Main-Care Energy.
We had our annual tune up of our furnace and hot water heater today by Will Clark. He did an excellent job; very nice, knowledgeable, efficient, and left the area very neat. He explained pertinent details, and we appreciate that. Thank you to all at Main Care for the wonderful job they do.
I was a customer of Main Care for 20 plus years. I always signed up for the price protection plan (which they say does not have a cancellation penalty). I signed up again this year and then had a sudden life change and needed to move. I was no longer able to use Main Care. I literally begged for a refund of the price protection because it was early August when I had to cancel. They didn't care. Said it was non-refundable. One of the individuals I spoke with said they had already "spent the money" on fuel. As a senior living on a very small Social Security, my eyes were open to how loyal they are to their customers.
Very efficient workers installed two more gas tanks for us ….professional, timely, and knowledgeable ……recommend highly Randy H and Bryan H