Reviews (31)
Always excellent to work with, great communication and great quality! Highly recommend!
Worst customer service extremely rude extremely unprofessional disrespectful. Landlord made an appointment to check hot water heater system. Which has not been working for several days and I have a child. no one was given a set time for the appointment from the company. I received a phone call and the technician stated is it up stairs down stairs first floor where is it I’m on the porch. I mentioned I am on the way I had to leave work to get to my house and as I was approaching the service tech was leaving not even 5 minutes getting off the phone with the technician. I called the company they continued to send me to voicemail. Finally when someone picked up the phone I was given a very nasty attitude and was told to pick a different company and that nonpayment was made and they have a set schedule. When no one had given me a time. The technician was just sitting in the truck starting at me as I am on the porch he looked at me and speed off erratically. This is the worse experience I have ever had with any company and to make matters worse when I called the main line goes directly to voicemail. This is the eighth day and I have to find a completely different company to fix the hot water heater. If these company’s don’t want to do a job they shouldn’t be in business.
My interaction with Best Plumbing was handled with courtesy, professionalism and superior product knowledge. I would highly recommend this company.
KJ was great. He came within an hour as an emergency call because my basement was flooded. My boiler was 30 years old and spritzing water so I had him replace it and he installed a sump pump so I won’t have the flooding again. He worked 2 long days at my house. Thank you KJ and the other technician that worked with him the second day.(Sorry, I didn’t get your name) I highly recommend this company. They are very responsive. If you have an emergency, call them!
Hard to find a good company that will be there 24/7 for its customers, I needed someone to repair my furnace and clean it, service appointment was insanely fast and outstanding work as I’m a “watcher” I now have peace of mind my kids home will be taken care of because I live hours away. Thanks guys!
Came home from work on the coldest night of the year and no heat. The landlord called them and they showed up within the hour. KJ diagnosed the problem very fast and had the heat on in no time. Great Job! Highly recommended!
You don’t have heat at your house no worries call the Best heating and cooling 24/7 they always come the same day you call. I want to thank kJ for coming within an hour after my call to rescue me and my family from the cold. KJ is very well experienced in his profession and will get your heat fixed in no time. Ken will tackle your furnace problem honestly and let you know what the issue is.He is kind and has a good heart. This is a type of person we need in our society who are rare and difficult to find. Thank you so much KJ, Cheers.
Thank you to KJ for coming out and fixing my heating on a Friday night. Very professional and took the time to explain what was happening so that I could handle it moving forward... Appreciate it!
Exceptional customer service. I’ve always felt welcomed and respected when interacting with their team. All of my concerns were listened to, addressed and taken care of in a timely manner.
Best of the best
We chose Best Heating because of the exceptional reviews. Ken called up back on the weekend, gave us a quote for a new boiler as ours burned up, dealt with our insurance company and gave us a good referral for related chimney issues. We are so pleased and grateful for all Ken’s help! We highly recommend this guy for any service or equipment needs you may have. Contractors like him are hard to find!
I requested their service to fix a Sump pump. The guy came and made “adjustments” to the pump and charged me $570.Two days later the pump stopped working. He want me to pay again the same amount to “fix”it! As I refused, he hung up on me.
It is unfortunate that there is only five stars. Kenny deserves more. He arrived at the job ahead of time. Traveled an hour with traffic to diagnose the air condition system. Found the problem, fixed the problem and charged the most reasonable cost of any air conditioning company ever! Thanks to Kenny the air conditioning is working perfectly.
Kenny helped my husband today with a garbage disposal problem. He was wonderful: Problem solved. Thank you Kenny!
I am absolutely impressed with the professionalism, knowledge and quality I received. Our boiler was leaking water and flooding our basement. We had a tech onsite within a hour that was able to repair the issue while explaining everything about our boiler in detail. He spent four hours onsite but did not leave until everything was working perfectly. What a great company!
Excellent work, quick response and very helpful on a Sunday afternoon.
Best Plumbing & Heating was great. They were fast, came right away and did a great job fixing my sink and dishwasher. Very professional and responsive.
I was very impressed with Best Plumbing & Heating Contractor. I called them for an emergency service as I had a leaking pipe. KJ arrived promptly , he was professional and very knowledgeable. He completed the job in a timely manner and ensured I was satisfied with his work before leaving . I would recommend Best Plumbing & Heating Contractor .
KJ did an excellent job with installing the water line to my refrigerator. The previous company I used messed it up on two separate occasions. Having watched KJ do the job I feel confident it will remain intact for sometime to come.
Very punctual, dependable and reliable. Ken was on time did the job now my heat is 💥 💥 booming 💥 💥.. thanks alot. Would highly recommend to family and friends