Reviews (100)
Adam arrived earlier than expected and got our air conditioning working on the same day!
Abdulla and Malik were very friendly and helpful. Thanks for everything!
Adam was here fixing the clog in my AC drain pan and pump line within 90 minutes of my call. He explained everything and made sure my ac and heating unit was free from any other issues. I am extremely satisfied and would definitely recommend this business. Fast service at a very affordable price. Thank you Adam and Master Group HVAC.
Mohammed did an amazing job. He went above and beyond in installing our water filtration/softener system. He is an engineering genius. He not only did the basic installation, but also did a by-pass connection just in case if we wanted to not use the system. Additionally, he explained the entire system/connections. Overall, our experience has been very positive with this company. They get a 5 star review for initial consultation, timely installation, proper guidance, reasonable pricing, etc.
Adam and his friendly team installed a mini split A/C today at my house. Very professional, clean job! Will use again! Would recommend 100% You won't be disappointed!
What a fantastic company. During the coldest week of the winter, our heating system stopped working. Master Group came over quickly and helped us out. They were incredibly communicative and professional. I had them come out for some A/C maintenance this week and I had the same experience. They're extremely thorough, professional and communicate wonderfully. THey're a pleasure to work with!
Abdullah is excellent worker. He did amazing job. I will recommend to everybody. Thank you so much!😊
Adam was excellent. He immediately found the issue to my problem and fixed it. Even gave me some tips to keep my unit efficient. I would use him again. Honest and reliable.
It was on the hottest days we had so far and I placed a service call into Master Group HVAC for service. I explained we are a doctors office seeing patients and could not be without air. They assigned Abdulla to the job and he pushed al his other clients aside to come to us first. His rapid response and hard work and dedication fixed our problem and our air was up and running in no time. He made sure to complete the job with 100% satisfaction. Even our water spicket didn't work to clean out our air unit, but that didn't stop him from getting the job done .He went back and forth to the water spicket with a bucket and cleaned the system...that's true dedication in my opinion. Thank you Abdulla for your excellent work and rapid response...even on one the the hottest days thus far. I would recommend Master Group HVAC and ask for Abdulla, you will not be disappointed. He cares about his customers !!
Abdullah was friendly and provided quality service. Couldn't ask for a more professional experience.
My ac was not working and they came the same day and fix the unit, I like them a lot
Has a leak in one of my HVAC hoses. Called up master group. Adam was here within a few hours. Fixed my issue. Explained everything thoroughly. Highly recommend.
Adam was fast and responsive on repairing my water heater. He fixed the problem and also addressed a leak issue. Highly recommend!
Adam was my tech who was knowledgeable, on time, and really focused on making sure that he solved my problem - which he did very quickly. I highly recommend him and the Master Team.
Plumber helped with bad water leaks in bathtub and toilet came quick at 9:00pm!
Great customer service, Adam and team was great we had several loud noises coming from our air duct, he discovered the issue and saved us high costs in repair!!! Great Job guys!!!
I have never seen someone who cares this much about my property! The plumber's knowledge is astonishing. I recommend this company to anyone who want to get their plumbing problems done right
These guys are real pros. Working with a lot of contractors in different specialties, I was honestly shocked by their responsiveness, efficiency, and quality of work. Adam, in particular, was very knowledgeable and super cool about explaining my issues and getting me the best deals to fix them. These guys came out to assess my (unfortunately) broken 40-year-old furnace within hours of my request, and scheduled to have it totally swapped out, upgraded, and the place cleaned up only two days later. The whole job only took a few hours. It was clearly important to them to fit the job in for me before the approaching cold wave, as I was totally without heat, and they were afraid my pipes would freeze the next day. I had 4 other highly rated local contract groups give me quotes in the same time frame, and these guys were the only ones who seemed genuinely anxious about helping me fix this before things got worse (a very real possibility in this case). They also offered the best price, by far, even when including the water heater they also installed for me, which no one else even offered. Lastly, beyond their attention to detail and desire to leave a well-polished finished product, I really appreciate that they took the time to explain everything as it was going on (at my request). I highly recommend these guys for your HVAC related needs. They did my furnace and water heater, but I have no doubt they’re good for whatever you need.
Adam did excellent job of fixing the heating system in my town house which was serviced by a local company. He was kind and knowledgeable.
I was hoping the situation would be remedied in some way so I could avoid having to leave this review. I am very conscious about putting feedback into the ether that can impact people’s business, but I felt it necessary to leave a review that reflects the level of service I received given that the I selected them because of the 5 star review. - I called Master HVAC group in November 2022 because my furnace was making a very loud noise. They came out and serviced my furnace, replacing the blower motor. - Fast forward to January 2023 and the same sound returns, I called Master HVAC again and they came out. This time they said the problem was the wheel, which they replaced. - The total cost at this point was about $1,500. The sound returned in March 2023, this time I email Master HVAC to HVAC to have a written record. A gentleman came out, after I told him I wouldn’t be paying anything for the visit because I had already given them $1,500, he stayed five minutes, informed be that it had to be something inside the furnace causing the noise, recommended I replace it and left. - He was gracious enough to offer to refund me the labor costs from the previous visits, but only if I agreed to let them replace my furnace at a cost of $6,000. I left a rating of an 2 instead of a 1 because they seemed to be nice and decent people, however they did not fix my issue and I am out $1,500 and will turn to another company.