Reviews (100)
Technician Tony went above and beyond and spent over two hours making sure everything was in order. Plus he explained in detail how to ensure the problem would not recur.
A job well done at a reasonable price. Great attention to detail and professionalism.
Casey was early and very professional during his visit. We had a very positive experience.
Great on timely service with a courteous and profession technician (Joe). Thanks for coming on time!
These guys were extraordinary! Rob was incredibly knowledgeable of my system and gave me great confidence that I was in good hands. He diagnosed each system element and explained what he observed and got my AC back up and running within an hour! He suspects a slow leak and left dye in the system for diagnosis in the future if my system continues to lose coolent down the road. I couldn't be more pleased. Thank you Coastal team -Katelyn and Rob and all the others behind the scenes! -Wendy, Red Bank, NJ
We always have the best experience with Coastal. Their staff is so friendly, kind and accommodating. I can't say enough kind things. Caitlyn at service is so wonderful and always willing to help. Thank you coastal for always providing such a great experience!
Tom from Coastal Air Conditioning came out for my initial consultation. He was courteous, knowledgeable, kind and empathetic of what we were going through after raccoons ripped our AC lines in the attic to shreds. He went up, did a thorough inspection (I knew the situation from the town animal control officer and pest removal technicians first hand accounts. After his inspection, he helped me to understand the issues and provided a path forward for how long the quote would take to receive and how fast the work could be started. Very pleased with my initial experience with Coastal AC. Highly recommend. -Walt, Toms River, NJ 7/2023
Coastal brought my 1939 house into the 21st century with a full oil to gas conversion and AC installation. Until they showed up, the house ran on a clunky oil burner that was state of the art when Gerry Ford presided. The radiators and associated plumbing were ancient and failing. plaster walls and other oddities associated with an old house added an extra layer of challenge. But Coastal quickly came up with a good solution: forced air on the first floor and FLOOR-MOUNT mini-splits upstairs (roughly the same dimensions and locations as the radiators they replaced). Gas furnace, ac compressor, and heat pumps: based on what I’ve read it’s some of the best technology 2023 has to offer. Implementation was flawless as far as I can tell. When it was finally up and running, the heat just seemed…nicer. I’ve finally had an opportunity to try the AC and it’s awesome that it takes less than 10 minutes for indoor air to get to the right temperature. But that’s not all. Coastal got rid of the clunky old oil heat infrastructure. All trace of it is now gone except for some pipes forever hidden in the plaster walls. I don’t miss it. And all was completed in five days in January - just as they stated when the job was scheduled. I didn’t hold the crew to a white glove standard (which would have been ridiculous) but they were reasonably tidy. Overall I’m quite pleased with how it worked out. Would I choose Coastal knowing what I know now? Yes I would.
Quick service for a new customer. Very pleased with service so far.!
Very impressive company! Always on time! Professional!
Great maintenance visit. Very friendly, professional, on time. Overall great!
We have been customers of Coastal Air Conditioning for almost 30 years. George and his team are professional, responsive and most importantly they are trustworthy & reliable. Our tech today was Robert who represented Coastal perfectly.
We’ve been using Coastal for many years and count on them to keep our customers comfortable all year long! Simply the best!
The gentleman was extremely polite, considerate, kind and professional. There is not a bad word I can say about my experience today. Thanks for a job well done.
Great company, people, value... Best decision I ever made, when I have a question someone is always there to answer and provide feedback. I am satisfied from the point when Nicole answers the phone to my conversation with George, the owner and everyone in between who provides the service calls. Highly recommend you check out this company for your HVAC/ AC related needs. Recent visit from Joe (tech) was on time, thorough when providing my summer update.
We had a last minute issue with our AC unit. We reached out to Coastal and the tech assigned called us back within 5 minutes. He recommended things to check before he arrived. He arrived within 40 minutes (finished up on a previous job). He was professional, knowledgeable and courteous. He checked our system out, performed seasonal maintenance and replaced a failing part. Our AC unit is back to running strong. THANKS GUYS!
Joe and really any service person that I have had are really always nice and effective
My tech Rob was outstanding. Informative, called when on the way, took time to explain the process. Very polite.
Very communicative, friendly, professional, wonderful to work with! Tom was very knowledgeable and figured out the problem quickly. We really appreciate the fast communication! 10 stars!
i love this company. everyone is very pleasant and professional. good communication. they come on time when they say they will and service is great. i highly recommend.