Reviews (100)
I recently moved into a house that had Cardwell install the central air system several years ago. Inspectors discovered that all the old ductwork that was used for the central air vents is surrounded with friable asbestos. I called Cardwell asking for records about their installation, mainly just so I could give the asbestos remediation guys comprehensive and accurate information about what they were dealing with. Once I told them why I needed it they immediately began acting extremely shady. They told me that they could not provide the records they previously admitted they had because they were "confidential." I told them I knew that was not true. The records were about the house which I now own and that is not how confidentiality works. They insisted that it was. The woman on the phone was extremely guarded. I asked her who told her the information was confidential. She said she could not tell me. I asked if I could speak with this person, she said that I could not. I told her I knew she was lying and she denied it. I even had the former owners call Cardwell to ask for the records. If they were really confidential then the former homeowner who hired them would have the right. She said they never returned any of her calls. So keep in mind, if you hire Cardwell, they will leave friable asbestos in your walls, not tell you about its presence, and then brazenly lie. Removing asbestos is clearly not their job. But this behavior was beyond the pale. I hope anyone else is careful about hiring them in the future. Edit: I see the response from Cardwell is encouraging me to call them and claiming they would rectify the problem. I wonder if they believe anyone reading this review would be so gullible as to think it's a negative review because of innocent error instead of willful deceit. There is obviously nothing they can do to rectify that. I know their secretary did not lie to me about confidentiality on her own. Someone told her to. I have obviously sought HVAC services
Great work. They came out quickly, were very informative, completed the job quickly and left the space clean and tidy. Overall very pleased with my experience and I will use them again if I need future work.
We needed a repair for our gas line for dryer, Ryan shows up in time, very professional to talk to, explain everything in detail and gave us a fair price, this is the first time we use cardwell, and I'm glad we did. Definitely will recommended to anyone with plumbing issue
The team was fantastic! Great experience and highly recommend!
The service was great and on time. My technician Alfred Nicolosi was amazing he not only help fix my HVAC unit he explained to me what was going on. Alfred was extremely professional and put my family at ease. I would recommend him for any HVAC needs
Alfred Nicolosi diagnosed the a/c problem quickly and efficiently. He is very personable and explained what the two new parts were and what they did. Cardwell will be highly recommended. I will ask for Al. With HVAC it is nice to have the same person come because these units are so essential to homes and hopefully trust can be established.
My experience with Cardwell was fantastic. Eric was an absolute pleasure to have diagnose, communicate, and fix my issues. He was polite, professional, and I felt like I was in great hands with his expertise. A million thank you’s, to both Eric and Cardwell. You have a customer for life.
Great experience! Kyle was prompt and got the ac unit working quickly. Would use again.
Kyle was great! Very professional service.
Heater install was very professional and gets a 10. Seal around the AC coolant lines gets a bit sloppy and gets a 6. Feels like a boot or flashing should cover this area.
We had both of our well water tanks replaced and also new piping/fittings Ryan was absolutely amazing Polite, courteous and kind and on time. It has been a wonderful experience & We are grateful Thank you so kindly The Fundas
Excellent technician and through. Kyle was very informative and Great personality.
All of the employees I've dealt with have been friendly, efficient, and professional
Start to finish, Ryan did a great job! He arrived on time, was professional and efficient and answered all of my questions. All in all a very pleasant experience.
My AC broke down today with temperature in the high 80s. I called Cardwell and an hour later a very friendly service person came. He diagnosed and fixed the system. I am very happy!
You couldn’t ask for a better company. Cardwell has been our regular hvac maintenance serviced for awhile and recently had them do a full furnace and AC replacement. From the quote to installation, their focus is on communication and ensuring the customer knows what they are getting. They helped me understand the different components I was purchasing and whether it would address the challenges we’d been having. We are a customer for life!
Had a few plumbing issues I needed taken care of. Cardwell was easy to deal with. They answered right away, came out within a few days for an estimate, and performed the work a few days after that. Ryan was awesome. I can't say enough good things about him. He did great work and was a genuinely good person.
The Cardwell technician was EXCELLENT he was very professional and he took the time to explain everything to me. Very highly recommended!!!!💯💯💯💯
Al Nicolosi was an excellent technician. He was courteous and explained everything. My husband and I are very happy with the service. Thank you!
Tommy was great as are all the people at Cardwell. He’s very qualified and personable. I would highly recommend him anytime.