Reviews (89)
They took great care of my wife and I.
This is a great company! I have used them several time and just recently had them install a new furnace and flue liner in a home my daughter owns. I recommend them to anyone I know that needs HVAC work done.
Excellent is always good pricing fair. Very honest integrity.
Metro Heating and A/C provided excellent service when our air conditioning system broke down. Their customer service team was responsive and professional, and they quickly scheduled a technician to come to our home and assess the situation. The technician arrived on time and was knowledgeable and friendly. He took the time to explain the issue with our A/C system in detail, and he provided us with several options for repair. He was patient with our questions and concerns, and he worked efficiently to fix the problem. Overall, we were very impressed with their level of professionalism and expertise. They were able to quickly diagnose and fix our A/C system, and we were back to enjoying cool air in no time. We would definitely recommend this company to anyone in need of A/C repair or maintenance services.
Everything from start to finish was great. Very easy to work with and price was very reasonable.
They do excellent work and in a timely manner very professional..
These guys are great! Best price in the Kansas City metropolitan area! Very honest and dependable! Highly recommended!
Professional, friendly and reasonably priced. Overall great value
They were extremely quick and efficient. The serviceman came shortly after making our call. He went right to work and was able to diagnose and fix the problem within an hour. We have used Metro Heating previously with a more complex heating problem and had the same high-level, professional service.
Amazing work and professional.
They did a fantastic job fixing my furnace! Justin was awesome and very friendly!
"I love Metro Heating/AC and Plumbing! Kent and his whole staff are awesome, always courteous, and on-time. I would highly recommend them without any reservations to anyone needing excellent heating and cooling service!".
They really went above and beyond to get me going again!
They replaced my dead Trane heatpump. Great experience, fantastic communication, skilled technicians. Thank you.
Tech Justin was Very professional, friendly and courteous.
It took a little while to get things scheduled but once we did the tech's were great. Friendly and efficient. Replaced two hot water heaters with no problems. Even checked on my humidifier and found an issue they will be back to repair. Will definately have them back.
Very professional and efficient in there work, informative about the procedure of the job.
Micheal is always on time and professional! We trust this company for our heating and ac needs .
Nate and his team went above and beyond to take care of our broken AC during one of the busiest time of the year. They really care about the customer! Couldn't ask for more professionalism and expertise.
I am not sure how this company receives such high ratings. The technician was in and out of the house in about 5 minutes. Misdiagnosed my system and I would've have been out of 4K had I agreed to their bogus diagnosis. Thankfully, another company fixed the simple electrical problem, and the AC is up and running. Metro: In response to your response. I did try to call to find out what was going on. I am sure you are a great company as your star rating reflects that. In my case, it was simply not a great service, it happens. Had anyone called me back to explain the problems with the system, we wouldn't be here. Lets not make a habit of retaliating to the consumer when you get a low rating based on the individual experience.