Reviews (100)
Ryan did an awesome job explaining the problem and what needed to be done to fix the problem. Disappointed that our 14 mo old York AC unit needed a repair. I loved how they laid down a red carpet/ mat at the front door.
Julian did an excellent job, he was professional and informative. I felt like he went the extra mile to provide outstanding service.
The tech, Mark, that came out to service our system was great. He was friendly, thorough, knowledgeable and open to questions.
Office staff on the phone were pleasant and helpful. Ryan the technician arrived right on time. Ryan is knowledgeable, professional, and pleasant.
Called on a holiday weekend and they made time for me. The Hvac tech (Kirk) was very professional and courteous. He answered all my questions and I feel he honestly cares. I am a new customer and they've earned my business and this review. I felt I was really taken care of. Thank you
As a program member, Climate Control reached out to remind me of my schedule maintenance. They called when on the way and the employee was friendly and thorough. Highly satisfied!
They responded extremely fast when my water heater went out! Then we're back the next day to fix and replace it. Quickness and efficient as well as worked with me on pricing. Would recommend again. Thanks a bunch. Truly blessed to have such great service.
They came the same day that we called, and were very knowledgeable about how to prevent our issue in the future.
I found their service to be extremely fair. They were very responsive to our need. The technician they sent over, Jason was absolute nails, knowledgeable, very friendly. Would I recommend this company, absolutely.
AC went out on Saturday. Texted service on their website Sunday morning. 8 am Sunday they texted back that they could get me on schedule that day. Kyle was there by 11:30 and fixed issue by 1:30. Thank you!
Nate Deuel was our technician- very professional, discussed ongoing issue with attic that we had experienced and he has in his house too
Kyle and Jason both provided excellent service, helping with our AC/Furnace and Hot Water tank needs. Highly recommend them and Climate Control KC.
Julian was very professional & polite. After the maintenance he provided us a list of options he would suggest to keep our system functioning properly. Didn’t feel pressured to make a decision immediately. Great addition to the team!!
Quick response when called regarding air conditioning problem. Julian Gonzales was very professional and knowledgeable. When he had a question he called in another technician to help with the problem. They both did an excellent job! Thank you!
Justin was awesome! A really, nice guy, very thorough, went over everything on what he did, mentioned doing a water heater flush, so set up appt. For next week for that, was impressed by him even mentioning recommending getting that done, was happy was the service today.
Kyle Bryant took the time to throughly examine our equipment and explained our options. He provided a great customer service experience.
When asked "on a scale from 1 to 10 how would you rate your experience with our Technician?" I chose '10. And this us why: "I appreciate the level of Competency, for sure, which I believe comes from being well-trained, informed of trends, EPA Rulings, and years of Field Service, etc. But, the compassion and listening skills is what pushed my rating to TEN!:
The technician was wonderful. He was kind and professional. He also noticed other unrelated issues and educated me on options. His expertise was much appreciated.
They were very nice on the phone setting up my appointment. They came out that same day and the gentleman that fixed my AC was very nice and professional. He knew immediately what was wrong and fixed it but he also ran a few other test to make sure everything was good. It was very nice of him to go that extra mile for me. I definitely recommend this company and will be using them in the future.
Completed AC inspection. Free on leak found and resolved same day. Great recommendation on surge protection. Explained findings thoroughly, Great job! Thank you Ryan O’Dell!