Reviews (35)
I don't know how their work is. I left voicemail 3 days in a row, and never got a return call.
Great service, knowledgeable, professional and friendly service technicians. Reasonably priced. Highly recommend 👌
Called early Monday morning and left a message about our AC being out. I was quickly called back to schedule someone to come out a couple hours later. Matt showed up and quickly diagnosed the problem and had our AC up and running within 15 min. Highly recommend!!
Nice job by Mike on a Sunday afternoon. I recommend Arnold Air. 5 stars.
I called for service because the unit would not turn on the unit has a full warranty 10 years parts and 5 years labor , I called Arnold Air and received a call back from Mike he had a service Tech Matt come out with in 2 hours from my call and Matt checked out the unit and less than 5 mins had the unit running . OUT STANDING SERVICE !!!! Thanks again Mike & Matt---- JT--- Always Investing ---
Great service. 5 stars.
We appreciated the great job Mike & Matt did when installing our new furnace & A/C unit yesterday in our home. It was 5 degrees outside when they started! They worked nonstop to get the new furnace up & running as well as the outside AC unit installed. They are friendly, courteous, knowledgeable professionals. Their pricing is competitive. They installed heating & AC in another property of ours several years ago and we were so satisfied with that experience that Arnold Air was at the top of our list of HVAC companies to consider for this job. Very happy that we chose them again! We highly recommend them!
Thank you!
Very quick service. Friendly.
John was great! He came as scheduled, on time and professional, and provided us an estimate that same day for our new AC and Heating install. I had several questions which he answered immediately. The quote was detailed and reasonable. I liked that he did not try to upsell me. He listened to what was important to us - noise level, air filtering and energy efficiency, and of course, cost. The installation was completed in one day and John and his tech were very professional. Highly recommend.
We had 7 estimates back in October to replace both a/c and furnaces, we narrowed it down to Arnold air and Vitt. Our salesman from both companies were very patient with us, as we were doing a lot of research on both companies , and the products they offer, this was our first time we’ve ever had to replace our systems, so we wanted to make sure we were getting the best for our money. So after a month or so of many emails with questions and concerns, we decided to use Arnold Air, before we could get a hold of our salesman John and let him know we have made our mind up and we’re ready to be put on the list to start work January 18th. He got a hold of us and said if we didn’t sign up now we would be subject to a 5% price increase. So I emailed John and asked if our price was still good, he said as long as we got on the schedule now, so we decided to go on and sign, but first I wanted to make sure we were all on the page with price and equipment., because John called me at work on either October 26th or 27th to check and see if I was still interested in getting my systems replaced, I said yes we are having a hard time figuring out who we want to use, so he said well if you sigh with me I’ll take $250.00 off each unit so I can save you an extra $500.00. So when I asked if that price still applied he said no I never said that I said if you take the bypass humidifiers off you would save that much. First of all we never said anything about price, and the on thing we wanted was humidifiers because the house is so dry, therefore we would never take them off. Long story short we we are going with Vitt they are a lot more but they don’t lie to you . John lied to us and changed his story , sure would of hated to see what kind of issues we would of had with John running the show, if you use this company which is a great company I fell they just have a bad apple that cost them a 10,000.00 dollars.
We have used Arnold Air for a few years for repairs and maintenance on our old system to the newly purchased HVAC system and humidifier this year. We have been impressed with every experience. Prices are reasonable, technicians are friendly and professional, the company is responsive and helpful! I definitely recommend Arnold Air.
Excellent, honest service is next to impossible to find these days. NOT at Arnold Air. I had no heat, and they got to me in less than two hours, did a very thorough assessment and repair, and at a more than reasonable price. THANK YOU, John and Mike. It's nice to know there are still reputable companies out there!!!
Had an appointment scheduled and they were in the area earlier and offered to come earlier while they were near. Worked out well with us.
Great prices. Awesome work, John and Matt did great installing my new equipment
Arnold Air replaced my HVAC system. They arrived at 8am & had finished around noon. Very professional & respectful. I have used Arnold Air for years for my annual clean & checks. They are all so nice. I couldn't be happier with my new Trane units. They even gave me a new programmable thermostat! The price was reasonable & they informed me of available rebates. $500 from Ameren & $200 from Spire. They even took care of all the paperwork! A great group of technicians. I highly recommend.
Been using Arnold Air for quite sometime, they installed our a/c unit back in 2013. They are very professional, called them with a problem this afternoon and they came out two hours later and diagnosed our problem in 2 min, fixed it and checkout the rest of our unit for problems in little under an hour. Prices are fair and reasonable, will continue to support this great buisness, thank you
Great job and very nice people
Always top quality work.
Fast, friendly and efficient service. Technician was very nice and helpful. Will absolutely be using Arnold Air in the future.